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e-mail

  • 4 replies
  • 1 has this problem
  • 18 views
  • Last reply by david

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An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

SMTP Server

alan.green27@ntlworld.com smtp.virginmedia.com 465 SSL/TLS No Authentication

An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again. SMTP Server alan.green27@ntlworld.com smtp.virginmedia.com 465 SSL/TLS No Authentication

Chosen solution

Forget that, it must be same as IMAP, as I tried that and it worked.

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From what you posted, it appears you need to go to your SMTP server settings and set up authentication. Your SMTP server is found at account settings, scroll down left side to 'Outgoing servers SMTP and then click the edit button for your server. Please reply if more assistance is needed.

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This is in SMTP Server Settings

alan.green27@ntlworld.com 465 SSL/TLS Normal Password alan.green27@ntlworld.com

How do I set up a password?

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Chosen Solution

Forget that, it must be same as IMAP, as I tried that and it worked.

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Thanks for the feedback. :) I'm glad all is ok.