Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to log in at server / Did Not Connect: Potential Security Issue

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by christ1

pavlova.mirella
pavlova.mirella
more options

Hi there,

I'm a first-time user of Thunderbird and I really like its functionality and interface, however, I can't succeed at adding my Google accounts - every time I get a message one of the following messages: "Warning: Potential Security Risk Ahead" or "Did Not Connect: Potential Security Issue. Thunderbird detected a potential security threat and did not continue to accounts.google.com because this web site requires a secure connection."

I tried changing the configs but nothing works. Could you please assist on this?

Thank you for your cooperation! Best regards, Mirela

Hi there, I'm a first-time user of Thunderbird and I really like its functionality and interface, however, I can't succeed at adding my Google accounts - every time I get a message one of the following messages: "Warning: Potential Security Risk Ahead" or "Did Not Connect: Potential Security Issue. Thunderbird detected a potential security threat and did not continue to accounts.google.com because this web site requires a secure connection." I tried changing the configs but nothing works. Could you please assist on this? Thank you for your cooperation! Best regards, Mirela
Attached screenshots

All Replies (3)

david
david
  • Top 10 Contributor
more options

For one thing, your id needs to be the full email id. Leave password off.

matt193
matt193
more options

I ran in to this issue today.

Clean install of Thunderbird, trying to connect an account I have hosted there (@mydomain.com). TB detects that it is GMail hosted, configures IMAP, then tries to pop the window for login/authorization from Google, but instead throws the error mentioned above.

I tried TB in Troubleshooting mode. I tried setting the following config after reading an article that was similar, but not the same. This did NOT solve the issue:

general.useragent.compatMode.firefox true

TB version 115.1.0 (64-bit)

Edited to add the following (with sensitive bits redacted) The pop-up URL is: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>-aq<CHOMP>3t1hgqj.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=<USER>%40<DOMAIN>

Modified by matt193

christ1
christ1
  • Top 25 Contributor
more options

I wouldn't mess with the user agent, that isn't your problem.

What is your anti-virus/security software?