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I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)?

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  • Last reply by James

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I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)? If not I need a refund. If it does, I need help installing it. Thank you for your time.

Christopher Colles

I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)? If not I need a refund. If it does, I need help installing it. Thank you for your time. Christopher Colles

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Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

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scrolling down to FAQ on https://www.mozilla.org/products/vpn/ Windows 10/11 (64-bit only) macOS (10.14 and up) Android (version 8 and up) iOS (13.0 and up) Linux (Ubuntu 18.04 and up)

When they say 64-bit only for Windows, they mean 64-bit AMD and Intel CPU's. It would have mentioned ARM if it was compatible.