We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not getting an emails to any of my accounts

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by jmcarius

more options

Why has Thunderbird stopped working for all mine and my families email accounts? We are not receiving any emails at all. It started about 3 days ago.

Why has Thunderbird stopped working for all mine and my families email accounts? We are not receiving any emails at all. It started about 3 days ago.

All Replies (4)

more options

What error messages are you receiving? Are all accounts on the one PC, or do other family members use different PCs with same problem? When you login online, are there messages there?

more options

I'm not getting any error message, just not receiving any emails at all and we all use the same PC and when we login there are no new messages at all in our inboxes. The problem started around the 27 January 2023.

more options

If there are no messages online, then I suggest contacting your email host to investigate.

more options

Thanks for your help