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Security Issue

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  • 1 has this problem
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  • Last reply by Paul

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Hello. So I used to have an account on here, named @gmail.com. From the last time I used this, this account was either hacked, or I cannot login through my new location. I was wondering if I helped you guys provide info, if there’s anyway you could help me receive my account back into my possession. If you can please make sure to message me at @protonmail.com. Thank you, and sorry for the trouble. Have a nice day!

Hello. So I used to have an account on here, named @gmail.com. From the last time I used this, this account was either hacked, or I cannot login through my new location. I was wondering if I helped you guys provide info, if there’s anyway you could help me receive my account back into my possession. If you can please make sure to message me at @protonmail.com. Thank you, and sorry for the trouble. Have a nice day!

Modified by Paul

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Hi

I have edited your email addresses in your question for your security and privacy.

Just to clarify, are you having problems accessing the email account or your Firefox Account?