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Setting up a GMail account on Thunderbird

  • 6 replies
  • 1 has this problem
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  • Last reply by Fred_52

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Just starting out with Thunderbird - downloaded 60.5.0 onto Windows 7 Home Premium laptop. Trying to configure a new GMail account using the default setup. Information fills in, then attempts to check password. Message "configuration could not be verified" then appears. Account email address and password work OK on GMail web version. Not sure what to check next.

Just starting out with Thunderbird - downloaded 60.5.0 onto Windows 7 Home Premium laptop. Trying to configure a new GMail account using the default setup. Information fills in, then attempts to check password. Message "configuration could not be verified" then appears. Account email address and password work OK on GMail web version. Not sure what to check next.

Chosen solution

Finally got this configuration to work. My ISP also works with TB - the tech suggested setting up 2-step verification then generating an app password to use for Windows PC mail. Still took a little tinkering, but the default ports and servers seemed to work.

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Hi sfhowes, I have the 3 items set as you describe, and have reviewed the article you linked. I have followed the settings for IMAP and SMTP as described there, but am still getting the same response. Am I supposed to be getting a Gmail login screen when using OAuth2? Because I am not seeing that, just the configuration could not be verified message. My default browser is Firefox, and I have popups unblocked there.

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Hmmm...I don't have any extensions that should block Javascript. And I would think the AV program would say something if it was blocking access. Is there a trace or something in TB that might show how far I am getting?

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Verified that Javascript is enabled. Tried to run setup in safe mode, but still the same problems. I do have an account built in TB with the proper Gmail address, servers and ports, etc, as they should be - sometimes happens when I set up with manual config. But it times out when trying to retrieve mail and won't send anything.

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Further note - my Gmail account is new, less than a month old. In the linked tips doc above it mentions something about an account that is less than 90 days old. Could this be a factor?

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Chosen Solution

Finally got this configuration to work. My ISP also works with TB - the tech suggested setting up 2-step verification then generating an app password to use for Windows PC mail. Still took a little tinkering, but the default ports and servers seemed to work.

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That may well be. I never did understand what the problem really was, so I couldn't say one way or the other. But I do appreciate your help along the way.