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Cannot update address book

  • 2 replies
  • 1 has this problem
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  • Last reply by Videophile

Videophile
Videophile
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When I add an address to my Address Book, it is not saved. Here's what I'm doing:

- From an email, I'll right-click on an address and select "Add to Address Book." If I click on the Address Book it appears there. - I close Thunderbird, reopen it, and the address no longer shows up.

I have restarted Thunderbird with add-ons disabled and the same thing happens (I only have one add-on, and I have disabled that just in case.)

Any idea what's going on??

When I add an address to my Address Book, it is not saved. Here's what I'm doing: - From an email, I'll right-click on an address and select "Add to Address Book." If I click on the Address Book it appears there. - I close Thunderbird, reopen it, and the address no longer shows up. I have restarted Thunderbird with add-ons disabled and the same thing happens (I only have one add-on, and I have disabled that just in case.) Any idea what's going on??

Chosen solution

The address book probably became corrupted:

https://support.mozilla.org/en-US/questions/1165735

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

The address book probably became corrupted:

https://support.mozilla.org/en-US/questions/1165735

Videophile
Videophile Question owner
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Thanks Sfhowes! That seemed to do the trick.