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On Jun 7 email insisted on seeting up new account and contacts were blank. Response was to tell it where profile was. Instructions did not work.

Thunderbird Other
user01229325 replied
rhegerat
rhegerat

The answer posted on the Forum did not work. I found the profiles. I could not get the profile manager to fun in a Dos window or from the command prompt. Any of the other commands did no run. Most of the instructions I did not understand. Robert >Mozilla Support > > >On Jun 07/17, on trying to open, Thunderbird offered to set up a new >email account. I already have an account and do not want another >one. I can't proceed. > > > >[] > >Airmail Jun 11, 2017, 12:43:32 PM

The answer posted on the Forum did not work. I found the profiles. I could not get the profile manager to fun in a Dos window or from the command prompt. Any of the other commands did no run. Most of the instructions I did not understand. Robert >Mozilla Support > > >On Jun 07/17, on trying to open, Thunderbird offered to set up a new >email account. I already have an account and do not want another >one. I can't proceed. > > > >[] > >Airmail Jun 11, 2017, 12:43:32 PM

All Replies (1)

user01229325
user01229325

CCleaner broke your Thunderbird profile. Here is a discussion on their forum. Check with them for a solution. https://forum.piriform.com/index.php?showtopic=48428#entry284145