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e-mails in and out are blocked since this morning

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Toad-Hall

hvk4383
hvk4383
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you are updating your version of Thunderbird and now my incomming and outgoing e-mails are being blocked.

you are updating your version of Thunderbird and now my incomming and outgoing e-mails are being blocked.

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Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If you cannot receive nor send after an update then it is likely your Anti-Virus/Firewall program has not realised that the update is still Thunderbird and not a new program.

You need to close thunderbird and access Anti-Virus/Firewall program and set Thunderbird to be allowed. On one occasion, I had to set to block, ok it and access again and set to allow in order to get it properly allowed.