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Firefox 46 on win 10 crashes when browsing www.bloomberg.com on both of my PCs

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

rhody
rhody
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Using Windows 10 with latest updates 64 bit and the last 3 firefox updates, currently 46 have caused firefox hangs and crashes. The only extensionn is adblocker, which has been disabled. These events occur on both my laptop and desktop. The problems do not occur immediately, usually in the middle of reading an article. The problems do not occur using other browsers.

Using Windows 10 with latest updates 64 bit and the last 3 firefox updates, currently 46 have caused firefox hangs and crashes. The only extensionn is adblocker, which has been disabled. These events occur on both my laptop and desktop. The problems do not occur immediately, usually in the middle of reading an article. The problems do not occur using other browsers.

All Replies (2)

Phoxuponyou
Phoxuponyou
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Since your question details do not list your Plugins, could you list them? I assume you might have Flash, but what else?

Does the issue occur in Safe Mode? How to start Firefox in Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode. Safe Mode overrides some settings as well as Extensions and Themes, but not Plugins.

If Safe Mode doesn't work, could you try Bloomber with NoScript on and the minimum number of domains allowed? NoScript: https://addons.mozilla.org/en-US/firefox/addon/noscript/. This is just to test if a certain page element or external domain load is the issue.

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Note: Post the crash reports for computer A. Then post the reports for computer B.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29


Some of your crash reports weren’t sent to the Mozilla Servers.