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Trying to recieve new emails, unable to for 3 months. Keep recieving "Connection to server...(email) time out "

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt

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Thunderbird is not working for us at all. This has been going on for three months, since 11/15.

Not able to receive nor send out messages. When trying to get new messages, it takes a few minutes to load then receives a pop up.

"Connection to server...(our email) then server time out.

Thunderbird is not working for us at all. This has been going on for three months, since 11/15. Not able to receive nor send out messages. When trying to get new messages, it takes a few minutes to load then receives a pop up. "Connection to server...(our email) then server time out.

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and what email provider are you using?

Have you checked your firewall is not blocking Thunderbird?