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Thunderbird crashes and...

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by griffioen

griffioen
griffioen
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... and after I "force quit" the program my local folders are filled with emails that already have been downloaded, so plenty of duplicates!!

How can I prevent crashes; prevent emails being downloaded again and how can I get rid of duplicate emails?

I use an 27" iMac with OSX 10.11.2 and Thunderbird 38.5.1.

regards

... and after I "force quit" the program my local folders are filled with emails that already have been downloaded, so plenty of duplicates!! How can I prevent crashes; prevent emails being downloaded again and how can I get rid of duplicate emails? I use an 27" iMac with OSX 10.11.2 and Thunderbird 38.5.1. regards

All Replies (4)

Wayne Mery
Wayne Mery
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Please post your crash report ID here. see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

griffioen
griffioen Question owner
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It wasn't a crash as such. Thunderbird generated a message saying it couldn't login to my mail account although I received and replied messages all the time shortly before. Then came this blue spinning wheel for some minutes. Thunderbird became unresponsive and when I force quitted the program I saw lots of duplicates in the in boxes.

Matt
Matt
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do you have an anti virus program?

griffioen
griffioen Question owner
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No, I don't use an anti virus program.