Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why will it not load over LTE

Ego
Ego
more options

Just downloaded the iOS app for Firefox. The UI is just amazing but the one thing that gets me is that it will not load if my phone is not connected to Wi-Fi or a hotspot. If it is on 3G or LTE it will not load anything at all. Just wanted to know what is the go around for that.

Thank you!!!!! Keep up the bad-ass work!

Just downloaded the iOS app for Firefox. The UI is just amazing but the one thing that gets me is that it will not load if my phone is not connected to Wi-Fi or a hotspot. If it is on 3G or LTE it will not load anything at all. Just wanted to know what is the go around for that. Thank you!!!!! Keep up the bad-ass work!

Chosen solution

Hi Egotisticpain

What do you mean exactly by "the UI will not load"? Please tell us what you did, what you expected and what happened in as much detail as you can and what version of Firefox you are using (you are using the one from the New Zealand app store right?) what iPhone or iPad or iPod Touch you are using and what version of iOS.

I just did the following on Firefox for iOS build 43 (which is the same build you can find on the New Zealand iOS App Store), iOS 8.4.1, iphone 6 plus:

  1. turned off WiFi so it went over LTE
  2. started up Firefox for iOS
  3. surfed to twitter.com and the site loaded and then tapped on a link and it loaded

Cheers!

...Roland

Read this answer in context 👍 5

All Replies (3)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Chosen Solution

Hi Egotisticpain

What do you mean exactly by "the UI will not load"? Please tell us what you did, what you expected and what happened in as much detail as you can and what version of Firefox you are using (you are using the one from the New Zealand app store right?) what iPhone or iPad or iPod Touch you are using and what version of iOS.

I just did the following on Firefox for iOS build 43 (which is the same build you can find on the New Zealand iOS App Store), iOS 8.4.1, iphone 6 plus:

  1. turned off WiFi so it went over LTE
  2. started up Firefox for iOS
  3. surfed to twitter.com and the site loaded and then tapped on a link and it loaded

Cheers!

...Roland

Ego
Ego Question owner
more options

Roland,

I am using iPhone 6 plus, on iOS 9 beta 5. I have the New Zealand app store through the US. I went to use it as soon as I downloaded it and it would not load a page. I checked google, facebook, msn, cnn, ect. But when I turned on my work iPhone 5C hotspot it worked fine, it loaded everything up in a second. I just checked now before typing this and it is working now on LTE, even faster on LTE. I believe it just needed sometime. Other than that it is working like a champ. I can't wait to get home to see how it works with my MacBook Air with the book marks like Safari or better.

Thank you!

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Egotisticpain

Glad it is working now on lte on your iphone6plus ios9beta5, not sure why it didn't work initially. if it happens again, please let me know.

Cheers! ...Roland