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Why do I keep getting a message saying "You are about to override how Thunderbird identifies this site. Legitimate banks, stores, and other public sites …"?

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  • Last reply by duggabe

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This message window pops up numerous times while I am working with Thunderbird. When I click the cancel button, it immediately comes up again and again, sometimes eight or nine times before it stops coming up for a bit, and then it starts popping up again.

This message window pops up numerous times while I am working with Thunderbird. When I click the cancel button, it immediately comes up again and again, sometimes eight or nine times before it stops coming up for a bit, and then it starts popping up again.
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see https://support.mozilla.org/en-US/kb/add-security-exception If this is your email provider, you can safely "Confirm Security Exception" and the problem should not continue. Sometimes sites fail to update their certificates (including one of mine!).