Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

received message left in inbox get purged after restarting thunderbird

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by pglusker

more options

Sometimes when I leave received message in my inbox, rather than disposing of them in some other way, graand then close Thunderbird, the message get purged the next time I restart the program. How I make sure that any messages in the inbox will stay until I dispose of them myself.

Sometimes when I leave received message in my inbox, rather than disposing of them in some other way, graand then close Thunderbird, the message get purged the next time I restart the program. How I make sure that any messages in the inbox will stay until I dispose of them myself.

All Replies (2)

more options

Look at Account Settings -> Server Settings -> Message Storage and uncheck "Clean up ("Expunge") Inbox on Exit"

I'm assuming you use IMAP. Did that work?

more options

The expunge option was not ticked. I changed to cache to allow larger capacity before compressing. So far it has not happened since I made that change.