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Can receive but cannot compose or forward HTML messages

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Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown].

I really need to be able to send HTML messages and I am at my wits end.

Any help would be greatly appreciated.

Been using TB for years but recently cannot forward or compose HTML messages. I have tweaked every HTML option in preferences and have downloaded and reinstalled. Still does not work. The compose message window does not show the format menu bar any longer. When I try to forward a known HTML message, the forward window shows plain text only [the HTML code is shown]. I really need to be able to send HTML messages and I am at my wits end. Any help would be greatly appreciated.

All Replies (2)

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Start to write an email. Then select View -> Toolbars -> Formatting Bar. That will get your format bar back.

In your Address Book, if the contact has 'Prefers to receive messages formatted as Plain Text', then the recipient will get plain text even though the original was HTML.

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Puedo recibir mensajes en html pero no puedo componer un mensaje en html, me pasa lo mismo.

En mi Thunderbird en el menú VER/BARRAS DE HERRAMIENTAS/BARRAS DE HERRAMIENTAS DE REDACCIÓN la tengo marcada pero no aparecen las opciones de html.

Muchas gracias por la información