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31.3.0 Thunderbird freezing

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by stevedeans

stevedeans
stevedeans
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2 brand new laptops with fresh install of Thunderbird AND an updated desktop with Thunderbird all have the same issue. When clicking onto a new email or deleting one,a 2-3 second freeze sometimes going as far as a stop responding message.

All 3 have windows 7 64 bit.

2 brand new laptops with fresh install of Thunderbird AND an updated desktop with Thunderbird all have the same issue. When clicking onto a new email or deleting one,a 2-3 second freeze sometimes going as far as a stop responding message. All 3 have windows 7 64 bit.

All Replies (4)

Matt
Matt
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new laptops... with a new anti virus... my guess McAfee.

Might not be, but it is the usual suspect see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

stevedeans
stevedeans Question owner
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I also uninstalled McAfee on both laptops.

Matt
Matt
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did that fix the issue?

stevedeans
stevedeans Question owner
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No. Removing it did not help at all