Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adobe flash player problem

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

more options

i have update all of my computer i se youtube video okey i seee alll video and in xat.com i have problem please help what is this problem ok

i have update all of my computer i se youtube video okey i seee alll video and in xat.com i have problem please help what is this problem ok

All Replies (1)

more options

Can you describe the problem? What happens? What does not happen?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.