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I don't want Thunderbird to mark multiple emails from same address when I haven't opened them.

  • 1 reply
  • 2 have this problem
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  • Last reply by Zenos

hoppledog
hoppledog
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When I get multiple emails from the same account--whether a business account (say, Amazon) or a personal one (my friends and family), it marks them as read when I have never opened them. This is a new problem that I've never had until about a month ago.

It's pretty frustrating because I'm missing a lot of emails since I think they're read since they are marked as read, but I've never seen them.

I think the problem began in May or June, but in March I got an iPhone when I'd had a blackberry before then. I add that in case it's significant. I've never opened the emails, and sometimes not even seen the subject line on my phone, so I think that's unrelated, but I add this in case it is. I have not opened the emails on the iPhone, though, so I'm not sure if this is a factor.

I want them to remain marked as Unread like they always did before. I've had Thunderbird about four years, and this is a new prob.

Thanks so much for your help!

When I get multiple emails from the same account--whether a business account (say, Amazon) or a personal one (my friends and family), it marks them as read when I have never opened them. This is a new problem that I've never had until about a month ago. It's pretty frustrating because I'm missing a lot of emails since I think they're read since they are marked as read, but I've never seen them. I think the problem began in May or June, but in March I got an iPhone when I'd had a blackberry before then. I add that in case it's significant. I've never opened the emails, and sometimes not even seen the subject line on my phone, so I think that's unrelated, but I add this in case it is. I have not opened the emails on the iPhone, though, so I'm not sure if this is a factor. I want them to remain marked as Unread like they always did before. I've had Thunderbird about four years, and this is a new prob. Thanks so much for your help!

All Replies (1)

Zenos
Zenos
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I've never seen this happen. Each email messages is distinct and separate; having read one should never automatically affect others, regardless of who sent them to you.

The Blackberry is interesting; it can be configured to make its own local copies and so doesn't affect the status of messages on the server. So you can delete messages on the Blackberry without removing them from the server. I'm not sure how it handles read/unread status. I have the impression it ignores the read/unread status on the server and only indicates when you've read them on the Blackberry itself.

However, I don't have and never have used any appleware, so I can't speak for any interactions your iPhone may be responsible for. It may be useful to keep an eye on the server and see if the read/unread status there reveals anything about how, why and when this is happening.

Are the affected messages separate and distinct, or parts of a continuing discussion thread? Any possibility it is marking an entire thread as read?