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An error occurred sending mail: The mail server sent an incorrect greeting: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE STARTTLS AUTH

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micheleclark
micheleclark
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Hi, I am receiving emails but whenever I try and send I get the following message: 

 unable to send emails An error occurred sending mail: The mail server sent an incorrect greeting:  * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready..
Hi, I am receiving emails but whenever I try and send I get the following message: unable to send emails An error occurred sending mail: The mail server sent an incorrect greeting: * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE STARTTLS AUTH=PLAIN AUTH=LOGIN] Dovecot ready..

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sfhowes
sfhowes
  • Top 25 Contributor
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What are your settings in Tools(or AppMenu/Options)/Account Settings/Outgoing Server (SMTP)? The error message suggests you must have STARTTLS connection security and normal password authentication:

https://getsatisfaction.com/mozilla_messaging/topics/mail_preferences-t1xeq