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I've tried all the advice on the Firefox Help site, but I still can't download anything. Yesterday, I was able to download and open PDF files fine. Today... no.

  • 4 balasan
  • 3 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh user633449

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While I was working on my Mac last night, I got a message that I needed to download an Adobe (I think an Acrobat X Pro) update. I did. That seems to be the time when I started having problems. Now I can't use the uninstaller for the program. I think that may be the problem, but my ability to fix it stops here.

I'm usually more discerning about updates, etc, but I was working on a project and the flashing updater was bothering me, so I hit yes, not really looking at the app I was updating. Ugh. My mistake.

While I was working on my Mac last night, I got a message that I needed to download an Adobe (I think an Acrobat X Pro) update. I did. That seems to be the time when I started having problems. Now I can't use the uninstaller for the program. I think that may be the problem, but my ability to fix it stops here. I'm usually more discerning about updates, etc, but I was working on a project and the flashing updater was bothering me, so I hit yes, not really looking at the app I was updating. Ugh. My mistake.

Penyelesaian terpilih

Go to Firefox preferences, 'Applications' 'Preview Documents/application/pdf'. Click on the 'Action' column and change to 'Use Preview (default). The Adobe update apparently changed this download preference.

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All Replies (4)

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Hi hobanny,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is a lot of useful information in there. It actually lists two different plugins to try for opening PDF files. I'd try both of them just to be safe.

Hopefully this helps!

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Penyelesaian Terpilih

Go to Firefox preferences, 'Applications' 'Preview Documents/application/pdf'. Click on the 'Action' column and change to 'Use Preview (default). The Adobe update apparently changed this download preference.

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nursem, you solved the problem. Thanks!

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Also, another thing you will want to do i make sure you update to Firefox 12 to get the most recent security update, and performance improvements :)