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Cannot receive or send email

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked… (read more)

My COX email was transferred to Yahoo a few months ago. I followed the procedure outlined by COX and changed over to Thunderbird as I had used before. Everything worked great until the morning of August 18. I cannot receive or send email. I have tried contacting Yahoo who will not help me unless I subscribe to their Premium Technology package. I would really like to talk with someone from Thunderbird but have not found any help. HELP I cannot receive or send email

Asked by sharyn.felton 1 day ago

Last reply by sharyn.felton 1 day ago

Copies & Folders option in the account settings

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a diffe… (read more)

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

Asked by Tina 4 weeks ago

Last reply by Tina 1 day ago

Installing Thunderbird

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to … (read more)

I'm trying to install Thunderbird on my new PC as I can no longer use Outlook (thanks Microsoft). I use Spectrum for my email (rbaldwin2@woh.rr.com), and I'm not able to get Thunderbird to work. I think I'm not getting the settings correct, so need help. I can be reached at my email address, or preferably from a live person at 937-416-9479. Thank you - Bob Baldwin

Asked by rbaldwin2 1 day ago

VCF is set as standard

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without exp… (read more)

It seems that Thunderbird has set a checkmark for the new feature Attach VCF to the messages I send. But I think that programs should never change my settings without explicitly telling me. It is now unticked.

Asked by Bjørn 1 day ago

Thunderbird not displaying email correctly

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displayin… (read more)

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displaying. Seems like most recent emails open correctly, but when I get to emails that are a day or 2 old, I get the the following banner across the top of the screen when the email opens, but can't open the remainder of the email.


=_Part_7925053_1257452459.1527904489697--

I have attached a screenshot to show what I am seeing.

I am using gmail and I can access the emails in gmail, but not in Thunderbird. What is the fix for this?

Thanks

Laura

Asked by Laura Ross-Dedloff 1 day ago

Last reply by James B 1 day ago

Create calendar event from email?

I saw a post about creating a calendar event directly from email ([https://support.mozilla.org/en-US/que.../1091761]) and it mentioned using Right Click-Convert To-Event… (read more)

I saw a post about creating a calendar event directly from email ([https://support.mozilla.org/en-US/que.../1091761]) and it mentioned using

Right Click-Convert To-Event or Task

However, I do not see that option. The post is archived so I cannot followup with the original posting.

Asked by hahevam539 1 day ago

Last reply by christ1 1 day ago

Compacting folders loses all email content from inbox

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed. Can still see conten… (read more)

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

Asked by cwr1946 1 day ago

Folder Compacting renders emails unreadable

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting … (read more)

In attempting to address inbox message duplication in Thunderbird (https://support.mozilla.org/en-US/questions/1453812#answer-1666737), I've been systematically deleting thousands of old emails from my inbox, followed by a folder compacting.

Now, many of the remaining messages are unreadable. Most appear to be blank /empty, while some appear as gibberish text. I've tried repairing the folder using the tool in Folder Properties. That may have made the problem worse.

Asked by atscomms 2 days ago

Last reply by atscomms 1 day ago

E-mail headers show but not the body of the e-mail

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D i… (read more)

A few times now I've had a batch of incoming e-mails where the date, sender, header information are all there but the body of the e-mail shows: FXCG9w89iTyF8D70T5uihi9D instead of the message. I don't know what this means or why it happens. Can you explain and help me find a solution?

Asked by ballers 4 days ago

Last reply by christ1 1 day ago

Calendar lost?

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning messages at startup. I decided to install the latest supported ve… (read more)

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning messages at startup. I decided to install the latest supported ver 128. I did that over the ver I was running and did not save, export or rename anything. Just one install over the other. I have lost my calendar that I spent months building. Did I lose it? Any possibility it is still around hiding somewhere? Help please, but I am prepared for the worst for being hasty in my decision. Cheers, TR

Asked by T Robinson 1 day ago

filter

Since the last update, my filters no longer work. Especially the ones where I want to move attachments to a specific folder. For example, to print them out. The option to… (read more)

Since the last update, my filters no longer work. Especially the ones where I want to move attachments to a specific folder. For example, to print them out. The option to "separate attachments" is no longer available

Asked by Gabriele Liesebach 1 day ago

Last reply by Toad-Hall 1 day ago

130.0b1 (64-bit) Release notes - PDFViewer.JS NOT WORKING

PDF Viewer just loads a white screen on the 130.0b1 (64-bit) build, I have to manually save the pdfs and open them with another program. I have restarted TB several time… (read more)

PDF Viewer just loads a white screen on the 130.0b1 (64-bit) build, I have to manually save the pdfs and open them with another program.

I have restarted TB several times, restarted the computer, checked for any and all malicous firmware and still its not working

Asked by martin416 1 day ago

Last reply by Agent virtuel 1 day ago

Thunderbird does not display message content or displays strange characters

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK. … (read more)

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK.

Asked by jagielski 1 day ago

Last reply by Toad-Hall 1 day ago

hard drive failure cannot load Thunderbird

I had a hard drive failure and cannot load Thunderbird on the failed drive, therefore I cannot find my profile. I can see and read all the files on the drive, is my Profi… (read more)

I had a hard drive failure and cannot load Thunderbird on the failed drive, therefore I cannot find my profile. I can see and read all the files on the drive, is my Profile in there somewhere, there is no "Users" directory

Asked by Alistair Moodie 2 days ago

Last reply by david 1 day ago

  • Solved

Incoming emails not showing coloured text

Thunderbird 115.10.1 If I receive an email in which the sender has added comments in red text, the text only shows as black despite View-Message body As-Original HTML bei… (read more)

Thunderbird 115.10.1 If I receive an email in which the sender has added comments in red text, the text only shows as black despite View-Message body As-Original HTML being selected. I've tried selecting Plain Text and switching back, but no change. Is this a bug, or is there anything else I need to select? Thanks. Kevin

Asked by kp.seal 2 months ago

Answered by kp.seal 1 day ago

  • Solved

Cannot get outgoing mail to send.

I use Mozilla for incoming mail, but cannot get it to send mail out. I get an error message to check my SMTP settings, which I have done repeatedly, and it doesn't fix th… (read more)

I use Mozilla for incoming mail, but cannot get it to send mail out. I get an error message to check my SMTP settings, which I have done repeatedly, and it doesn't fix the problem. I use those same settings to send my mail OUT with webmail (which is inconvenient to have to switch all the time), so I know the settings are correct. Can you help me understand why my outgoing mail won't work even when I verify that the settings are correct.

Asked by prberndt 5 days ago

Answered by prberndt 1 day ago

Never stops downloading emails

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have … (read more)

Each time I open the program it starts downloading all emails from the beginning, it takes hours and days. Even when it's done it starts again from the beginning. I have used this program for many years, but this problem happened in the last few weeks, it's crazy slow

Asked by rectangleny 1 day ago