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When using Firefox 18 after a hile I cant type any letters only numbers?

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  • Last reply by cor-el

digitalkeys
digitalkeys
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I am using Windows 7 professional and have the latest Chrome and IE 9 on my pc (Sony Viao). after browsing or getting email etc. as I start to typeI can only type numbers no letters. I can shut down frirfox and bring it up but problem persists. Only soloution is to reboot the PC. I also get this problem on Chrome but never on IE?

I am using Windows 7 professional and have the latest Chrome and IE 9 on my pc (Sony Viao). after browsing or getting email etc. as I start to typeI can only type numbers no letters. I can shut down frirfox and bring it up but problem persists. Only soloution is to reboot the PC. I also get this problem on Chrome but never on IE?

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You're welcome

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cor-el
cor-el
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Which security software (firewall, anti-virus) do you have?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
digitalkeys
digitalkeys Question owner
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it's Norton Security suite 6.4.0,9 from Xfinity wih Constant guard

cor-el
cor-el
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That can be caused by the "Keystroke protection" in Comcast Constant Guard. 

"Configure Anti-Keylogging Settings" -> disable
digitalkeys
digitalkeys Question owner
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Thx I think disabling Constant Guard kanti-keyboard did the trick

cor-el
cor-el
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Chosen Solution

You're welcome