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Firefox Crashes when downloading/uploading/importing bookmarks

  • 3 replies
  • 19 have this problem
  • 18 views
  • Last reply by AliceWyman

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Firefox immediately crashes whenever I try to download files, upload files, or import my bookmarks from a file. Basically, if I try to do anything that would require navigating a folder to select a file the browser crashes, and it doesn't let me submit an error report either. I haven't had any problem simply dragging and dropping files to upload them, but I pretty much can't download anything at this point unless I drag and drop image files or force all downloads into one folder. The problem persists even in safe mode.

I recently reformatted so this is a fresh Firefox install, and I have made sure Vista was completely updated, and I've updated my drivers as well.

Firefox immediately crashes whenever I try to download files, upload files, or import my bookmarks from a file. Basically, if I try to do anything that would require navigating a folder to select a file the browser crashes, and it doesn't let me submit an error report either. I haven't had any problem simply dragging and dropping files to upload them, but I pretty much can't download anything at this point unless I drag and drop image files or force all downloads into one folder. The problem persists even in safe mode. I recently reformatted so this is a fresh Firefox install, and I have made sure Vista was completely updated, and I've updated my drivers as well.

All Replies (3)

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

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Your problem seems similar to this one:

So .... You can try the solution in comment 6 of this bug report:

Quote:


I found out that an option in Microsoft File Explorer caused the crash. To solve this:

- Go to "Organize"
- Choose "Folder and search options"
- uncheck "Automatically expand to current folder"

Note that this setting is on the " General" tab of "Folder Options", which you can also access from Windows Control Panel.

Modified by AliceWyman

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Disregard my previous reply, suggesting that you uncheck "Automatically expand to current folder" in your Windows Folder Options, General tab. I did some checking and "Automatically expand to current folder" is a Windows 7 setting. Unless I'm mistaken, that setting isn't available on Windows Vista (see this page for more information).