Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Creation of Sync account creation failed during "I'm not a robot" verifcation step.

  • No replies
  • 3 have this problem
  • 24 views
more options

I was in the middle of setting up a Firefox Sync account and an error occurred during the "I'm not a robot" verification step and now my email address is locked and I can't log into my account because it wasn't verified. What can I do to unlock my email address so I can actually create a sync account?

I was in the middle of setting up a Firefox Sync account and an error occurred during the "I'm not a robot" verification step and now my email address is locked and I can't log into my account because it wasn't verified. What can I do to unlock my email address so I can actually create a sync account?