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Firefox 3.6.8 hanging in Windows 7 X64

  • 1 reply
  • 26 have this problem
  • 2 views
  • Last reply by Morbus

Gil2K
Gil2K
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I have used Firefox 3.6.8 with Windows 7 X64 without problems about many months.

Misteriously Firefox stop working. It load in task manager "firefox.exe *32" but dont open the browser window.

I try to reinstall, delete profile and I try the new beta 4 with no sucess.

The only way to make Firefox working again is reinstalling the old 3.6.3 version and after a automatic update to the latest version, start to hang again.

What is happening?

Please help.

OS: Windows 7 x64 in a Desktop PC.

Thanks in advance.

I have used Firefox 3.6.8 with Windows 7 X64 without problems about many months. Misteriously Firefox stop working. It load in task manager "firefox.exe *32" but dont open the browser window. I try to reinstall, delete profile and I try the new beta 4 with no sucess. The only way to make Firefox working again is reinstalling the old 3.6.3 version and after a automatic update to the latest version, start to hang again. What is happening? Please help. OS: Windows 7 x64 in a Desktop PC. Thanks in advance.

All Replies (1)

Morbus
Morbus
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It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.