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duplicate mails

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  • Last reply by Matt

petra.cosic
petra.cosic
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Greeting,

I have a problem with duplicate mails on one of the mail accounts (IMAP). Each email comes in three copies. How can I solve the problem?

Thank you in advance

Greeting, I have a problem with duplicate mails on one of the mail accounts (IMAP). Each email comes in three copies. How can I solve the problem? Thank you in advance

All Replies (5)

Matt
Matt
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Is that three copies in Three folders?

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petra.cosic
petra.cosic Question owner
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No, three copies in sam folder, INBOX.

I tried reinstalling Thunderbid, but three copies still come up

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Matt
Matt
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did you try repairing the folder? Right click, select properties and then the repair button.

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petra.cosic
petra.cosic Question owner
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yes but every time i get a message The operation failed because another operation is using the folder. Wait for the operation to complete and then try again.

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Matt
Matt
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Try this procedure and see if it makes things better. https://support.mozilla.org/en-US/kb/rebuilding-global-database

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