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Password saving being turned off after every browser restart

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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Ive been having a problem for a few months now where whenever I restart firefox, if I had the password manager enabled it would disable itself. I can only assume that an outside program is causing this but I am unable to locate which one. I have uninstalled all password manager applications off of my computer, but am still having this issue. Is there any way I could find what program is causing this to happen?

Ive been having a problem for a few months now where whenever I restart firefox, if I had the password manager enabled it would disable itself. I can only assume that an outside program is causing this but I am unable to locate which one. I have uninstalled all password manager applications off of my computer, but am still having this issue. Is there any way I could find what program is causing this to happen?

All Replies (3)

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You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Lockwise Password Manager will be disabled.

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cor-el said

You can't have multiple Password Managers enabled at the same time, so if you have others like RoboForm or Trend Micro Password Manager then the builtin Firefox Lockwise Password Manager will be disabled.

The thing is i've uninstalled all password managers off of my computer. And I havent used a password manager program in years.

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You can check for problems with preferences. You can delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.