Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not allowing windows photo viewer to download jpg files

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by Wayne Mery

johnz1
johnz1
more options

The firefox helper assistant does not include windows photo viewer as an option for opening photos. I have reset the Window default several times but it still doesn't show in firefox

The firefox helper assistant does not include windows photo viewer as an option for opening photos. I have reset the Window default several times but it still doesn't show in firefox

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Are you talking about Firefox browser or Thunderbird email client.

You have posted in the Thunderbird Support Forum.

If Thunderbird and you have received an email with jpg image as attachment, try this: Menu icon > Options > Attachments > 'Incoming' tab Content Type: JPG file (image/jpeg: , jpg) Action: From drop down select 'Use TWINUI (default)' click on 'OK'

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

'TWINUI'. This refers to the windows 10 shell and chooses the system default application for the file type.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Sounds like this should be under firefox (moved to there)