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I have been locked out of Firefox Sync login due to too many failed login attempts, but now remember password. How do I unlock the account so I can log in?

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  • 6 have this problem
  • 385 views
  • Last reply by cor-el

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I need to unlock this account immediately as I need to log into an account to submit a report, This is a time sensitive issue so if there is someone I can contact by phone or any other means to allow me to type in the password that would be very helpful. I have the proper password as I wrote it down in a book, but tried to type it in from memory too many times (incorrectly) before finally getting off my butt to retrieve the book. Now I am locked out. Please let me know if you can assist. Thanks.

I need to unlock this account immediately as I need to log into an account to submit a report, This is a time sensitive issue so if there is someone I can contact by phone or any other means to allow me to type in the password that would be very helpful. I have the proper password as I wrote it down in a book, but tried to type it in from memory too many times (incorrectly) before finally getting off my butt to retrieve the book. Now I am locked out. Please let me know if you can assist. Thanks.

Chosen solution

hi, this is an ip-based block that will expire in a day or two. if you are under a hurry you'd need to try from a different network or trough a vpn/proxy service...

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Chosen Solution

hi, this is an ip-based block that will expire in a day or two. if you are under a hurry you'd need to try from a different network or trough a vpn/proxy service...

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I am not sure why you would need to use Sync to access (log in) to a specific website. It should be strait forward to type the credentials to authenticate via any device in the log in form. If you do not remember the user name and password then look in the Password Manager of a device where you have saved it.