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must keep moving the mouse to fully open up a website what can I do to reslove?

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  • Last reply by wf1717

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I must keep moving the mouse back and forth so a website will open if I don't the site stalls. Is there anything I can do to resolve this problem?

I must keep moving the mouse back and forth so a website will open if I don't the site stalls. Is there anything I can do to resolve this problem?

Chosen solution

hello wf1717, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

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Chosen Solution

hello wf1717, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a full scan of your system with the free version of malwarebytes and adwcleaner (both these security tools are free).

Troubleshoot Firefox issues caused by malware

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thanks for the info.

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it works thank you I tried bit defender scan it didn't work so I ran malwarebytes and it found some malware bit defender didn't