Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I am trying to run https://apps.facebook.com/candycrush/?fb_source=sidebar_bookmark getting message (Secure Connection Failed The connection to the server

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by guigs

more options

when I am trying to run https://apps.facebook.com/candycrush/?fb_source=sidebar_bookmark getting message (Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

when I am trying to run https://apps.facebook.com/candycrush/?fb_source=sidebar_bookmark getting message (Secure Connection Failed The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

All Replies (1)

more options

I am sorry to hear that the sidebar bookmark of candy crush is giving you a secure connection failure error. Please first make sure that Firefox is up to date to version 40.0.1.

Debbie on the facebook community forum suggested to uncheck the secure certificates which can be a security risk: https://www.facebook.com/help/communi.../?id=10204468353334576

However it might also help to get in contact with the certificate issuer, and since that thread is a year old, it is likely it is not for the same reason you are running into it here/now.