Showing questions tagged:

Wie lösche ich eine defekten Spam / Junk Ordner im Konto (Pfad falsch) ?

Hallo ich brauche Unterstützung, Wie/Wo kann ich diesen Ordner Spam' in meinem Thunderbird Account '[edited]@t-online.de IMAP' entfernen/löschen? Die Pfadangabe 'imap://… (read more)

Hallo ich brauche Unterstützung,

Wie/Wo kann ich diesen Ordner Spam' in meinem Thunderbird Account '[edited]@t-online.de IMAP' entfernen/löschen? Die Pfadangabe 'imap://juergen.plenske%40t-online.de@secureimap.t-online.de/INBOX/Junk' des ersten Ordners ist falsch. Der INBOX-Ordner auf t-online heist 'Spam' und funktioniert als zweiter Ordner (unterhalb) korrekt.

Vielen dank für eine Lösung dieses Problems.

Solved 3

Mail to Gmail Accounts Goes To Spam Folder

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain … (read more)

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.

Both domains are hosted with Bluehost. Exhaustive research has revealed the following:

  • Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
  • There is no subject line or content that could possibly be regarded as spam.
  • MXToolbox indicates that the secondary domain is not on any blacklist.
  • Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
  • Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
  • Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
  • If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.

After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!

Thanks in advance, Don

Open 1

I'm receiving numerous emails unrelated to anything I am doing, how can I get rid of them in batches without having to read and delete each one?

Recently started getting many more mails than usual. many if not all related to setting up an account at a site from which I had not solicited an account. some included… (read more)

Recently started getting many more mails than usual. many if not all related to setting up an account at a site from which I had not solicited an account. some included requests to acknowledge charges to my account for purchases I had not made charged to payment accounts I did not have. Some I could not read because they were in languages I did not read. My usual practice is to read and then delete emails that I don't need, but the ones I am receiving are so numerous, reading each and then deleting is impractical. I need some way to delete by categories. I don't understand what is causing the flood of emails but I need to stop it if I can. Hidden in the emails I am getting may be some I need and if I delete by categories I may lose some that I need, but at the same time, it is impractical to read and then delete individual messages. mails Anyone have any idea what caused the flood of what appears to be spurious emails, is it some sort of scam or cyber attack?

Open 1

Showing junk mail in empty folder

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen. In the column on my left side that has my account and folders for tho… (read more)

I have been using Thunderbird for a very long time. Today is the first time I have seen this happen.

In the column on my left side that has my account and folders for those accounts it is showing 5 in my junk account. But in the preview window to the right of that column there is nothing showing as far as any entries as junk mail. It is completely blank. What do I need to do to clear this 5 from the left column Junk folder??

I have tried resetting the machine and that did not work. I even went into the webmail site for my email provider and there is no junk email showing there at all so as far as my email provider goes, it looks like everything is working there.

Bob

Solved 2

my emails disappear for no reason, and trash can't be emptied. Why?

For the past 2 days, either my inbox is empty on startup, or if I see my messages, they disappear completely once I open any folder. Also, I have over 2400 messages in Tr… (read more)

For the past 2 days, either my inbox is empty on startup, or if I see my messages, they disappear completely once I open any folder. Also, I have over 2400 messages in Trash, and can't empty the folder. No settings or connections were changed. What gives?

Open 9

my gmail emails are bounced or go into spam for all bt (btopenworld & btinternet) addresses. Is there anything I can do at my end to stop this??

I've recently switched from Outlook to Thunderbird, retaining my gmail address. I'm finding all emails sent to a bt email address either goes into spam, if cc, or reject… (read more)

I've recently switched from Outlook to Thunderbird, retaining my gmail address. I'm finding all emails sent to a bt email address either goes into spam, if cc, or rejected if bcc. I think this is bt issue for the receipts to resolve but is there anything I can do at this end?

Solved 3 18

Why can't I forward links from Youtube

I used to be able to copy links from Youtube and send them to people to watch. Now thunderbird is not letting me do that and says it is spam. This is so irritating as my… (read more)

I used to be able to copy links from Youtube and send them to people to watch. Now thunderbird is not letting me do that and says it is spam. This is so irritating as my bedridden sister loved to watch the things I would send her. Is there a way around the spam setting?

Open 1 18

Red text fraud warnings inserted in emails

Just recently, some of the emails I receive are full of messages in red next to almost every line of the email saying that things like "Likely fraud detected" or "Do not … (read more)

Just recently, some of the emails I receive are full of messages in red next to almost every line of the email saying that things like "Likely fraud detected" or "Do not trust this website." There is no indication as to what program is creating all these warnings. I have tried to turn off anything I can find in Thunderbird's security settings to no avail. The main source of emails with these warnings is "Beermenus.com" which I have been receiving for quite awhile before this started. Any ideas on what to do

Open 3 9

Why is Thunderbird deleting e-mails in junk folder in front of my eyes and have them completely disappear from all my Thunderbird folders of any kind?

OK, so I see where others Thunderbird users have previously asked about why e-mails are disappearing from their Thunderbird junk folder but have a quite different proble… (read more)

OK, so I see where others Thunderbird users have previously asked about why e-mails are disappearing from their Thunderbird junk folder but have a quite different problem. So, when I go to my junk folder momentarily all the mails are present, but then right before my eyes 2 or 3 just simply disappear! They truly disappear and are nowhere in any folder on Thunderbird account -trash, archives, sent, etc. I did the obvious and Googled and there are some informative posts about Thunderbird settings for time-outs and filters and automatic deletion - BUT, BIG BUT all my settings conform already to all their suggestions on these various web posts. So at my wits end I ask the folks in the community if they have any explanation as to why e-mails in junk folder on Thunderbird literally just disappear in front of me. I would be greatly appreciative of any suggestions.

Open 3 27

Spam Filter Issue

Hello, I get oftem spam mails with a header like the following: from:Singles50 subject:Momenti speciali insieme per gli over 50 Reply-To:reply_to@miracel001.entrydns.org&… (read more)

Hello, I get oftem spam mails with a header like the following: from:Singles50 subject:Momenti speciali insieme per gli over 50 Reply-To:reply_to@miracel001.entrydns.org>

I tried to create a filter adding as personalized condition "Reply-to" that Thunderbird saves in the msgFilterRules.dat as: condition="OR (\"reply-to\",contains,@miracel001.entrydns.org)"

There is no way to get any filter working, do you have a suggestion on how to fix this issue ?

Thanks

Open 1 218

All incoming mail now gets marked as SPAM in Thunderbird

Since yesterday (27 Apr 2026) any and all mail that comes into Thunderbird gets marked as SPAM. I searched online and found people saying that I could reset the junk tra… (read more)

Since yesterday (27 Apr 2026) any and all mail that comes into Thunderbird gets marked as SPAM. I searched online and found people saying that I could reset the junk training filter, so I did this, but incoming mail was still marked as spam. The next suggestion was to delete the training.dat file. Did that, restarted Thunderbird and incoming messages are still marked as spam. The last suggestion was to turn off adaptive junk mail controls. Didn't want to do that because I assumed that it would let spam through. Nope. Turned it off, restarted Thunderbird and two emails from my work came in and got flagged.

I'm running version 140.10.0esr (64-bit) on Windows 11. I am using IMAP to connect to the mail server but it's not running any spam detection software (like Spamassassin). I know this because it's my server and even if it was, no updates have been preformed since the first of this month and this just started happening yesterday. Combine this with the bug that Thunderbird notifies me of incoming mail, even if it's spam (didn't post about this because there are plenty going back a couple of years), is starting to make me look for an alternative.

Open 4 82

Anti-spam program that learns

What is an easy to use anti-spam program for Thunderbird that will allow me to easily mark new messages "block sender" or "block domain?" My e-mail host InMotion and the… (read more)

What is an easy to use anti-spam program for Thunderbird that will allow me to easily mark new messages "block sender" or "block domain?" My e-mail host InMotion and their Spam Assassin does not support quick and easy marking of new messages.

Solved 5 27

[SPAM] ending up not marked as Junk so TB not learning what's Junk

I'm concerned I've got my Junk set up so that TB is not actually learning what is spam, plus spam is not easy to delete. First question. What is putting [SPAM] in headers… (read more)

I'm concerned I've got my Junk set up so that TB is not actually learning what is spam, plus spam is not easy to delete.

First question. What is putting [SPAM] in headers before emails arrive? Is it SpamAssassin? I use my own website/email address and my host uses Spam Assassin. My host in addition has their own native Bayesian spam, but that would use *****SPAM***** headers and I never get these.

The problem is this. Most junk arrives marked [SPAM] but doesn't go in the Junk folder, which is the only folder with one-click Empty Junk. So I have filters set up to direct headers with [SPAM] in into the Junk folder.

(i) the [SPAM] arrives in the Junk folder not marked as Junk even though the filters are carefully set up to "Set Junk status to: Junk"

(ii) it doesn't seem possible to bulk mark the contents of the Junk folder as Junk. If I click the flame icon in the header row once, then all the flame icons are switched to not-Junk as expected. But if I click it again then only some, not all, are changed back to Junk. IE completely different from normal all-off/all-on conventions.

(ii) some [SPAM] ends up in the Spam folder despite the filters. This looks like pure filter failure.

The goal is the get all the [SPAM] messages in the Junk folder along with the Junk the TB itself puts there, so (a) I can delete them with a single click plus (b) all marked as Junk so the TB is learning from the [SPAM] emails.

How can I do that please? What am I doing wrong?

Many thanks.

Open 9

No longer see ALL messages, including spam after upgrade to TB 128.14 Oesr (64, Win 10)

I recently upgraded to TB 128.14 Oesr (64, Win 10). I’m a bit conservative about upgrading anything – as upgrades often waste a lot of time – if not risk justified. Bas… (read more)

I recently upgraded to TB 128.14 Oesr (64, Win 10). I’m a bit conservative about upgrading anything – as upgrades often waste a lot of time – if not risk justified.

Basically, If it’s workin’ well enough (cost vs benefit) …… well … “don’t fix it” – even though … “if it ain’t broke, doesn’t mean it isn’t sub-optimal”. Here, it seemed worth the risk.

My prior TB version – nope, I don’t remember which it was (is that in a log?) incorrectly identified bookoo normal e-messages as “junk” (junk filter deactivated) wasting a LOT of my time to move them back to the “indox”.

It also – CORRECTLY ID’ed – a big lot of data sucking spam as “junk” (junk filter still deactivated) for my PUBLIC e-address (expected spam magnet) – alerting me of the quantity of (expected) spam I was actually getting (my free Omaha steaks are on the way).

After upgrading (to TB 128.14) I don’t get any, well much of that spam any more (got a couple today) – hurrah (maybe)!! I don’t see it any more. It is gone completely (mostly, ostensibly) and the problem is – I do want to SEE it – all of it – in a “spam folder / directory” nd not in trash– wherever it is – to make sure it is NOT mis-ID’ed as spam – when actually an important message maybe telling me I’ve won the FIFA email prize!

So … “the game is a’foot! Holmes! How can I track down that missing spam – to see ALL of it – to verify it’s identity?

I suspect my hosting company – Hostinger – may be involved – as I did verify, previously, with my previous TB version – that they COULD see into my TB account structure. Can’t find it now, but previous did see MY TB account named “Aviation”. They, Hostinger, said THEY aren’t “moving” anything anywhere – not into “Junk”, anyway. Are they lying (as popular as that has become recently)?

I’m not smart enough to understand DKIM (though I could get that way) just want to see ALL email sent to ALL my e-addresses that didn’t get there – wherever it is (not immediately, I would hope)!

Merci,

Dru

Open 3 63

Update trash bin status

When I click "Empty Trash," the trash is emptied. However, the status indicator (number of emails) remains unchanged until I click the trash icon again. Is there a missin… (read more)

When I click "Empty Trash," the trash is emptied. However, the status indicator (number of emails) remains unchanged until I click the trash icon again. Is there a missing "Refresh" function?

Open 36

almost all messages maked as spam, even with Junk Filtering turned off

I have turned off every junk filtering option in Thunderbird, globally and for each account, yet the application started and continues to mark nearly every incoming email… (read more)

I have turned off every junk filtering option in Thunderbird, globally and for each account, yet the application started and continues to mark nearly every incoming email I receive as possible junk -- even emails from MOZILLA... It is not my ISP, nor my email provider, as they are not filtering junk, either. The banner on the preview window says "Thunderbird thinks this message is Junk mail", so that tells me it is THUNDERBIRD that is doing this. How can I get the app to stop??? There are no helpful conversations in the forum, since I've tried all of the solutions that were presented. I'm about to just delete the app and use something else which is a shame since I've been using Thunderbird for probably 20 years, but I cannot continue if this problem does not stop.

Archived 14 109