Thunderbird Community Forum

This may be a feature request, or something I am missing in the current TB128.2

Whenever I search, I always prefer the "Show results as a list," presentation but the view shown is always the one with the stats and I have to then click "show results as a list." Is there a way to have that screen come up initially so I don't always have to request it?

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115.x are not broken? Perhaps there are some new Config flags that might be set? I hate to have to redo a bunch of carefully calibrated work.

Sample of v115.15.0 message list included; I uninstalled v128, so I can't easily show a sample of that.

Hi!

My name is Maria. I have been using Thunderbird for a while now and have recently run into some issues. The app interface is broken and I can no longer see the graphic design/proper email layout. There is also the issue that it appears my email is forwarding the emails I receive back to my email, rather than getting mail directly from the sender. I have attached an image below so you can see what I mean.

I have tried updating and restarting both the app and my computer, going so far as to remove and reinstall Thunderbird, but nothing has helped. Please let me know what I can do! I am wondering if I somehow changed the code on my end? I have no idea.

Thank you, Maria

This is a problem I have from time to time. I am currently using TB 128.2, but have had it in prior versions from before 115. I had the problem in win10, though now I am using win11pro current version.

I search an item based on a text stream, in this case: "tree planting works in the fall," and the results are found, but I can't open it. I then click show results as a list and it says no messages found. This is a message I archived. If I go to my saved local archive I can find and open the message. So the search was useful in that I was led to the message, but what's up with search? Is there an operation like compaction that I need to run to get search reoriented?

I have attached screen shots of the original find and the show results as a list.

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

I have 4 email account using Thunderbird. These are all domain imap email accounts. They work via the web hosting mail (Yahoo/Turbify). I can access many different ways: Outlook on my iPhone and iPads, Thunderbird on my desktop Mac Pro. There was some sort of tech issue at Turbify where all 4 account are hosted but all email was restored and password were reset.

However, only one account jeff@jeffmunk.com no longer work on Thunderbird, perhaps the most import one. I checked both the imap settings and smtp setting and the authentication and recommended ports and I still can't get that one account to work - but only on Thunderbird. It works retrieving from mail from Yahoo and Outlook, both phone apps or a browser on the desktop. I think I has this issue once before.

Hi,

I have experienced a worrying problem since a few days on Thunderbird client (Windows).

I recently received anonymous emails on my ISP mailbox. The sender has been disguised with display name of some of my recent recipients, but the sender is not visible when I open the message. The mail subject is also taken up from these recent emails. Each of these emails contains one of my personal family photos! These suspicious messages are only visible on Thunderbird 128.2.0esr (64 bits) Windows and not on web mail in a browser nor on the mail client of my smartphone!

Inspection of the message source in Thunderbird does not show the email header... but only the binary code of the image that has been included as an attachment.

It appears these incoming messages were modified locally in Thunderbird because I can see the original and valid emails from the senders in a web browser or from my smartphone. I suspect a malware is corrupting some inbox messages in Thunderbird. Norton did not detect any malware on my PC. Malwarebytes has quarantined a few PUPs/MUPs.

Only one of my mailboxes is affected by this problem. Is there any known vulnerability in Thunderbird similar to this report? How can I block this kind of alteration of incoming mail?

support.mozilla.org/en-US/questions/1391768

"cannot truely say those downloaded emails are an independent copy because... display whatever is held on server"

Seems to say that TB displays [a message that had been downloaded] not by reading it from folder in computer, instead by reading it from sever. If something different is meant, then please clarify.

so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message:

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing.

at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart.

after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file

Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method.

TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc

I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing.

How can I reset TB, import the old emails?

What is the importance if anything of profile.lock?

Any thoughts if working through issues on python, etc caused this?

It used to be when I moved from just my laptop to my much larger monitor the layout pane sizes adjusted proportionately. Now for some reason the message pane remains at whatever it was on the last device. Is there a way to change that?

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

TB 128.2.0esr (64b) Setting a decent Date/Time format should be easy, it's not. This is what I tried - https://support.mozilla.org/en-US/kb/customize-date-time-formats-thunderbird I added these formats to Config - intl.date_time.pattern_override.connector_short = {1} {0} intl.date_time.pattern_override.date_short intl.date_time.pattern_override.time_short They had no effect, see screenshot for before and after. 08:42 for today's time and date = good. 9/3/2024, 09:11 the comma is unnecessary, I want it gone, otherwise good. Monday, September 2, 2024, 17:12 after 7 days ultra verbose? Am I missing something?

Before the last update, when you assigned a colored label to the message (e.g., work, important, etc.), the entire title, header of the message, took the chosen color. Now you only see a small tag.

'The previous system was definitely more practical. Can it be reactivated?

My PEC mail sends me this error:

Sending username failed. The mail server mail.postecert.it responded: unsupported SASL authentication method

Can this be solved? Thanks

I have problems with my folder structure after renaming mail folders. I'm using TB115.15.0 on Ubuntu 22.04, my uni is using outlook as a mail service config'ed with OAuth2. In settings->server->advanced, I have ticked the "show only subscribed" and "server supports folders" options.

A week ago, I have renamed folders, e.g. 3-class-2023-24-this to 4-class-2023-24-last using TB. The structure/renaming shows up correctly when viewing with the outlook web client.

But the old folder 3-class with its content still shows up in grey/italics. In the 'subscibe' menu, I can unsubscribe and submit. But no change in the folder presentation, and when I re-open subscribe, I'm shown this old folder still with a tick as being subscribed to. Similarly for the renamed: It is show as subscribed to at top level, but none of its subfolders. Subscribing to them makes no change, i.e. no subfolders added in the folder structure, and a subsequent subscribe view shows no change in their subscription status, still opens without a tick.

I've seen a lot of posts about ghost folders, with the issue being server side. However asking MS to fix their outlook server protocols for TB seems futile. And our IT service does not officially support TB. This is an annual change-over, and I even tried the brute force delete/add the mail account, but TB has remembered the username ans still gives me the same defective structure in the subscribe window, but now only shows the Inbox. I see no means of making the other folders visible.

Any solutions? Thanks, Jens

Hi, I use Thunderbird as an email client from Office 365. Thunderbird requires OWL to work with 365 and it is installed and working.

I have an email account associated with my website. "Sales@" Thunderbird filters the message on arrival and sends it to "Paul@" When receiving into "Paul@" the body of the email is blank. (only certain emails. not all). This has only just begun in the past 2 weeks. Because the message is moved in Thunderbird, there isn't a copy of it in 365.

Please see Attached image of errors from Ctrl+Shift+J.

Thanks, Paul.

Thunderbird stuck on "sending message" Tried troubleshooting mode - no effect. Can use Gmail via browser with same settings Re-started Windows (7), cleared Thunderbird cache - still stuck. No SMPT settings changed Problem only started yesterday