Thunderbird Community Forum

When I search Messages (Ctrl+Shift+F) there used to be an option to select "Body" Contains [a text string]. But it's disappeared. The body of my emails IS downloaded and 'Keep messages in all folders for this account on this computer' IS checked in the Sync. and Storage section of Tools/Account Settings. So how can I get the ability to search the body back?

My hosting service caused me problems and are no longer available I have changed to new host, simply changing only the settings to connect to new host, same imap, port settings but now locally stored messages are no longer visible, I know they are stored on my system under /home/jim/.thunderbird~ but is there a way to retrieve them?

When I downloaded the Thunderbird app to my new laptop and opened it, it already had a fortnight's worth of recent messages in the Inbox, plus many of my Sent messages. However, the remainder of the Inbox, dating back to 2010, was not there, neither were my address books. Why didn't a clean copy of the app download so I can import my Profiles? In addition, my old laptop uses POP incoming, but the new laptop seems to be configured to IMAP. Is this a problem, and if so, which should I choose for the new laptop?

firstly, i'd like to say this isn't really about settings, well it sort of is, it's about layouts, but there's no heading for that. sorry!

i've just gone from version 102 to version 128. for my use of Thunderbird, nothing much seems to have changed, except some things are now harder. (such is progress!) i would like to see the columns in message lists as proper columns, with headers you can click on. so only one line per message, as it used to be, would suit me just fine. that way i can compare things in the list, which i would say is really important. you can change the sort, and easily see how it effects things.

does anyone know if is there any way to achieve this? i can't see anything in Settings or View. thanks so much.

I was searching for an email that I had just deleted and discovered that the Trash folder connected to my inbox was empty. The one connected to my Local folders, however, was not. I cannot find a setting that would instruct Thunderbird on how long to save emails in the Trash folder and am sure I did not accidentally change anything. Any idea how to fix this?

Hi all

I have my sent mail going into my Inbox be default, so that I can see entire threads in context. It's set that way in Copies & Folders in each of my email accounts. However, I frequently find sent emails in the Sent Mail folder.

Can anyone offer an idea of why, and how to fix it?

Thanks Edwin

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that have tons of information.

I bought a new computer and have not been able to move my old data to it. The old computer uses Windows 10 with Thunderbird Version 115.5.2 (32 bit). The new computer uses Windows 11 and I have tried several Thunderbird versions with the current one being 128.12 0esr (32 bit). I have added one of my email accounts to my new computer, but it contains none of my previous data (emails, contacts, directories, etc.), just a bare bones account that only receives new email.

I have repeatedly tried to move my entire source computer setup and data going through all of the described steps including copying the previous Thunderbird folder to a flash drive. I then follow the directions for copying and pasting my source data into the new computer's "roaming" section. It goes through all the steps including asking if I want to overwrite existing files. I have almost 14,000 files and as the process continues, I can see file names being added just as I would expect.

After everything is complete, when I restart Thunderbird, the only access I have is once again to the bare bones new email account. There is no data, nothing at all, from my source computer.

Help please, this has gotten beyond frustrating.

Have just installed TB for the first time (replacing WLM) and am very happy with it. My only problem is that the option to open with a blank page is not working despite leaving the checkbox unchecked. I've tried checking and unchecking but it makes no difference, it always opens with the full setup options displayed. Is there another way to have TB open with a blank page?

For >20 years I have used Thunderbird as my email reader for various email accounts on my mac laptop. Last night Thunderbird stopped downloading emails from my yale.edu account. I tried removing the yale account and reinstalling it unsuccessfully. See attachment. The Yale IT rep told me that Yale very recently added security features that are probably preventing Thunderbird from working with it. They told me to use the Outlook app. Is there anyway I can get Thunderbird to work with my yale.edu outlook email account?

Certificate errors have been an ongoing, several-times-a-day frustration for me and other users, with different ISPs, since approximately June 25. Is anyone working on this bug? Because it clearly is a bug: Not only I but several other users have reported that Thunderbird worked fine until that date, then stopped working fine. What changed, and can it be put back the way it was, or can we receive some explicit instructions on how to fix it for ourselves? It's making Thunderbird borderline unusable. Every time I try to send a message, I have to confirm a security exception, then send it again. Several times a day, when I try to fetch messages, I have to confirm security exceptions. The confirmations never seem to stick. This is some BS.

TB on PC: have noticed that my Calendar entries are not syncing up to Outlook.com. Entries added directly to Outlook.com sync okay to my PC TB. Contacts sync works fine both ways. I just upgraded to TB 128.12 but no change. I have checked all the TB Outlook server entries and they appear correct. Any ideas? Thanks.

With the latest updates, the client no longer accepts the self-signed smtp certificate as exceptions. The server is old and there is no way to upgrade to a newer one. It is also not possible to connect a third-party certification authority

I suspect there is no fix and I (possibly) can restore from backups, but I would sure like to know what the issue is.

I tried retrieving an e-mail from the "folder" where I kept e-mails from 2023. The "index" one sees displayed for the folder had e-mails from Jan-Mar of 2023, but Thunderbird froze when I tried to open any of them. I tried the repair function (which I imagine is meant to rebuild the .msf file), but after than the index contained nothing from Jan-Mar. I opened both the .msf file and the no-extension file in Notepad, but I see nothing from those months.

Any clues/help would be appreciated.

Hi, I am trying to use Filelink to send a large file. I selected WebDAV and am trying to log in there on Mozilla's Composition screen. Under Private URL it wants me to enter my username and password. I entered my email address and password but error message says account not properly configured, What am i supposed to do?

This has happened the last two times I've tried to write a reply. I will be writing along and all of a sudden the screen dims and I get the blue circle thingy. Thunderbird locks up and doesn't come back but the red exit button is available. Of course, I lose all the reply I've written. I've never run into this error before and I've been using Thunderbird for years. I'm running v. 139.0.2 (64-bit) on a win-11 laptop, Firefox in the background but no other programs running. I clear my cache at the beginning of every month, so I did that this morning before starting any programs.

Hello, I have Mozilla Thunderbird version 128.12.0esr (32-bit) on a Windows 10 laptop On the Help/About Thunderbird it says update failed. I have clicked on download and have version 139.0.2 in my downloads folder. When I try to install it all goes well until I get a message "Your computer must be restarted to complete a previous uninstall of Thunderbird. Do you want to reboot now?

Yes No " I have rebooted several times now with the same results. What do I need to do to get the update Regards Peter Norris

Thunderbird 128: After creating the mail group name the open address book is grayed out when I attempt to add addresses to it. I can add the contacts manually by typing them but the group cannot be saved.

Since 17th June any email I send to an hotmail account is being returned with the message

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

  * (removed)@hotmail.com

Reason: A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server ?? responded with: ** (removed)@hotmail.com ??:?? This message was created automatically by mail delivery software on the server .

I have not made any changes, and it worked previously for years - do you have any suggestions as to the problem? I have tried sending to 3 Hotmail accounts and are all being returned - all other emails work correctly.

I am using plusnet.

I grew too used to the zebra striping pattern in my message list, but could not find a way of implementing it in Thunderbird settings. I'm using version 139.0.2 - aarch64.

I did try to use the code available in this forum, which involves creating a folder "chrome" in the user profile and then a file userChrome.css under it. I did turn on toolkit.legacyUserProfileCustomizations.stylesheets and understand this is not recommended, but it did not make any difference anyways.

Any pointer would be much appreciated.