• Locked

main password

Even though I have created a main password I find that I suddenly I can open the application and view accounts and even security info, without putting it in anyway. … (read more)

Even though I have created a main password I find that I suddenly I can open the application and view accounts and even security info, without putting it in anyway.

Asked by SuMo Bot 4 months ago

Last reply by david 4 months ago

  • Locked

pop3 clarification

Are subfolders within the inbox included in a pop3 account? . pop3 is often not recommended and Ive read that its more vulnerable to interception and less secure connect… (read more)

Are subfolders within the inbox included in a pop3 account?

. pop3 is often not recommended and Ive read that its more vulnerable to interception and less secure connection, is this true?

Asked by SuMo Bot 4 months ago

Last reply by SuMo Bot 4 months ago

  • Solved

Account no longer shows up in folder pane

Running Thunderbird 140.6.0esr in Windows 11. This afternoon I found that one of my three accounts no longer shows up in the folder pane, though it still appears normall… (read more)

Running Thunderbird 140.6.0esr in Windows 11. This afternoon I found that one of my three accounts no longer shows up in the folder pane, though it still appears normally in the account settings tab. I can still send mail from it, but can't receive any. The other two accounts appear in the folder pane as usual and can send and receive normally.

Any help getting the account back into the folder pane would be appreciated. -- tralfaz

Asked by tralfaz 1 week ago

Answered by david 1 week ago

  • Solved

Thunderbird email inbox won't sort by date

Hi Folks, I would like to see my TB inbox to sort by date. I tried to do that by - Clicking on Message List Display Options at upper right - Selecting Sort by - Date But … (read more)

Hi Folks,

I would like to see my TB inbox to sort by date. I tried to do that by - Clicking on Message List Display Options at upper right - Selecting Sort by - Date But the messages are not in date order regardless of whether I select Ascending or Descending.

For example recent emails displayed in this order: 1/2/2026 1/1/2026 1/3/2026 (Date not displayed because it's today) 12/24/2026 1/3/2026 (Date not displayed because it's today) I'm using - PC with Windows 11 - Thunderbird release 146.01 (64 bit) which at least now is the latest release.

I welcome and appreciate any suggestions. Thanks, Marc

Asked by Marc Grobman 1 month ago

Answered by david 1 month ago

  • Solved

Using TB no problem. Power failed. Restarted computer, TB email does not send or receive. TB receives Outlook email stating authentication failed. I logged back into Outlook. Outlook email works fine.

I need to fix TB to send/receive/save emails after a power failure today, Grid outage at 13:40, Power restored 13:40. Computer restarted, TB opened but will not perform … (read more)

I need to fix TB to send/receive/save emails after a power failure today, Grid outage at 13:40, Power restored 13:40. Computer restarted, TB opened but will not perform any send/receive/save tasks. TB Message Send gets Outlook notification - Authentication failure. Went to Outlook email, logged back in, test email I had attempted to send by TB is in Outlook, plus new emails in Outlook, but none in TB. Checked for TB updates, current as of Jan 15, 2026. Restarted computer twice. Outlook email works but TB does not perform any tasks. I lost no TB emails in my messages before the power failure, they are all still in my TB messages. I have Firefox Browser and Windows 11. I love TB. It has had cardiac arrest. Help. Ann

Asked by annk2021 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Calendar

For a new event, it always starts with Holiday. If I forget to change it nothing works. How can I get initial screen not to show as a holiday event.

Asked by rogerheimke 3 weeks ago

Answered by Toad-Hall 3 weeks ago

  • Solved

I had to change my Hotmail password and your "Help" doesn't help me change it in TB

I have a Hotmail account and multiple gmail accounts. When I try following your (obscure) instructions for changing passwords, the box of passwords is only for my gmail… (read more)

I have a Hotmail account and multiple gmail accounts. When I try following your (obscure) instructions for changing passwords, the box of passwords is only for my gmail accounts. None for my hotmail.

As Hotmail is very important to me, I'd like to keep accessing it through TB but you make it tough.

I am now not receiving my Hotmail mail and as I get too much traffic 200+ msgs a day, it will build. Please send simple, direct instructions on how to find and change the hotmail password, thank you.

Asked by Eric Albert 5 days ago

Answered by sfhowes 3 days ago

  • Solved

I spent hours yesterday deleting and moving to local folders over 6,000 emails. Today they are all back!

I spent hours yesterday deleting and moving to local folders over 6,000 emails. Today they are all back! They appear to be all greyed out as if I had read all of them, an… (read more)

I spent hours yesterday deleting and moving to local folders over 6,000 emails. Today they are all back! They appear to be all greyed out as if I had read all of them, and the ones I moved to my local folders seem to all be there in the folders I moved them to, in addition to still being in my inbox. Any help or suggestions would be greatly appreciated.

Asked by hellnbak 5 days ago

Answered by Toad-Hall 3 days ago

  • Solved

Outgoing messages refuse to send with thunderbird

Hello, I only use Thunderbird on my PC with IMAP. For the past three days, while I receive my emails just fine, I can no longer send them. They bounce back with the follo… (read more)

Hello, I only use Thunderbird on my PC with IMAP. For the past three days, while I receive my emails just fine, I can no longer send them. They bounce back with the following error message:

The only thing I've done is also install Thunderbird on my mobile phone. It asked me for a password that I don't know and don't think I've ever had one for Thunderbird.

However, when I go directly to the Free Zimbra website associated with my email, it works and I can send my emails. Thank you for your help.

Christian - Error message attached.

Asked by christianroche12 6 days ago

Answered by christianroche12 3 days ago

  • Solved

Mozilla's e-mail address for reporting code of conduct violations is not accepting e-mails

Hello, can someone please fix this e-mail address please & thank you. Following the instructions provided at this web page: https://developer.mozilla.org/en-US/docs/M… (read more)

Hello, can someone please fix this e-mail address please & thank you.

Following the instructions provided at this web page: https://developer.mozilla.org/en-US/docs/MDN/Community/Community_Participation_Guidelines I e-mailed a code of conduct violation report to the provided email address, mdn-cpg-report@mozilla.com

Actual results:

I immediately received the following e-mail reply, telling me in effect that my e-mail could not be delivered:


Forwarded Message --------

Subject: Delivery Status Notification (Failure) Date: Sun, 15 Feb 2026 21:34:30 -0800 (PST) From: Mail Delivery Subsystem <mailer-daemon@googlemail.com> To: [redacted]

Hello [redacted],

We're writing to let you know that the group you tried to contact (mdn-cpg-report) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

You might have spelled or formatted the group name incorrectly. The owner of the group may have removed this group. You may need to join the group before receiving permission to post. This group may not be open to posting. If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/mozilla.com/bin/topic.py?topic=25838.

Thanks,

mozilla.com admins


Original message -----

[headers, etc redacted]

Expected results:

I expected instead to receive a reply telling me that my e-mail had been successfully received.

Asked by antifascist 6 days ago

Answered by antifascist 3 days ago

  • Solved

Synchronisation Google Calender on Smartphone with Thunderbird 147.0.2 (Windows) Calender

Hello, i want to integrate my dates from a Google Calendar on my smart phone (Samsung) in the calendar from Thunderbird (Version 147.0.2 64 Bit). Is it possible an how to… (read more)

Hello, i want to integrate my dates from a Google Calendar on my smart phone (Samsung) in the calendar from Thunderbird (Version 147.0.2 64 Bit). Is it possible an how to do it? Greetings from Horst

Asked by hor.schneider 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Email Printing Problem

I'm new to Thunderbird and am having a problem when printing emails. The page to be printed, when shown on the initial screen as well as when actually printed, starts wit… (read more)

I'm new to Thunderbird and am having a problem when printing emails. The page to be printed, when shown on the initial screen as well as when actually printed, starts with a long list of technical computer-related data which, in the case of new Inbox emails, takes up about 1 1/3 at the outset of the printed pages, even if the email message itself is very brief. Even when I click off "print using system dialog" at the bottom of the Print menu, that technical data (though no longer shown on the initial screen) is still included when printed.

I can't find a solution in the online help files.

Thanks for your help in trying to resolve this,

John

Asked by diemer1 3 days ago

Answered by Mapenzi 3 days ago

  • Solved

new password not recognised

Changed my BT mail password. I can receive mail but when trying to send I am asked to enter password which is not recognised. The SMTP server does not reccognise this.… (read more)

Changed my BT mail password. I can receive mail but when trying to send I am asked to enter password which is not recognised. The SMTP server does not reccognise this. I have checked other questions and all seems well in my settings, i.e. changed stored passwords, but I must have missed something.Any advice most welcome Don

Asked by donald.vosper 1 week ago

Answered by Toad-Hall 4 days ago

  • Solved

Thunderbird wiederherstellen

Lange Zeit habe ich problemlos mit Thunderbird gearbeitet. Plötzlich kommt eine Fehlermeldung und nichts geht mehr: sehr ärgerlich. Ermöglichen Sie bitte umgehend den ern… (read more)

Lange Zeit habe ich problemlos mit Thunderbird gearbeitet. Plötzlich kommt eine Fehlermeldung und nichts geht mehr: sehr ärgerlich. Ermöglichen Sie bitte umgehend den erneuten Zugang! Mit freundlichen Grüßen Wolfgang Beu

P.S.: Eine Vielzahl von gespeicherten E-Mails habe ich inzwischen gelöscht; daran kann es also nicht liegen!

Asked by Wolfgang_Beu 3 days ago

Answered by Mapenzi 3 days ago

  • Solved

Email won't download into Thunderbird following the July 2025 update

Hi there - I'm hoping someone can help. Following the July 2025 update to Thunderbird, I was suddenly unable to download my email messages into Thunderbird from my Roger… (read more)

Hi there - I'm hoping someone can help. Following the July 2025 update to Thunderbird, I was suddenly unable to download my email messages into Thunderbird from my Rogers Shaw email account. When I try to do so, I get the error message: "Login to server pop.shaw.ca with username failed. I'm given three options - retry, enter new password (which hasn't changed), or cancel.

Does anyone have any idea what might have changed post update?

Asked by ElsieH25 5 months ago

Answered by Toad-Hall 5 months ago