• Solved

I tried transferring TB to new computer, nothing has worked. w11 TB148

I tried transferring TB to new computer, nothing has worked. w11 TB148. Manually didn't work, tried coping from Troubleshooting Information/profiles. I don't know why the… (read more)

I tried transferring TB to new computer, nothing has worked. w11 TB148. Manually didn't work, tried coping from Troubleshooting Information/profiles. I don't know why there are 2 TB's? Under local and roaming but I tried. The video is out of date. It's a new install of TB so it opens with create account, both computers W11 and TG148! Please somebody tell me what I'm doing wrong? Thanks.

Asked by GeneWo 4 days ago

Answered by Ed 3 days ago

  • Locked

Thunderbird Beta and Release: External GnuPG Keys Not Working with GnuPG 2.5.x (locked duplicate)

DEUTSCH (English see below): Hallo zudammen, Konfiguration: - Window11 25H2 (aktuell) - Thunderbird Beta-6 (BuildID=20260213180051) - gpg2.5.17 (Gpg4Win 5.0.1); siehe au… (read more)

DEUTSCH (English see below):

Hallo zudammen,

Konfiguration: - Window11 25H2 (aktuell) - Thunderbird Beta-6 (BuildID=20260213180051) - gpg2.5.17 (Gpg4Win 5.0.1); siehe auch: <https://www.gpg4win.de/>

Der bisherige und standarmärige Installationspfad von "Gpg4Win": "C:\Progam Diles (x86)\Gpg4Win\" wurde softwareseitig auf: "C:\Progam Diles\Gpg4Win\" geändert!

Bug 1967121 (Closed) => thunderbird148 --- fixed! <https://bugzilla.mozilla.org/show_bug.cgi?id=1967121>

Zur Zeit verfolge ich die Änderungen bezüglich der externen Schlüsselverwaltung in Thunderbird-Beta, da das Arbeiten mit externen Schlüsseln in der esr- und in der relesease-Version von Thunderbird seit der offiziellen Herausgabe von gpg2.5.x absolut nicht mehr möglich ist! Die geheimen Schlüssel für das Entschlüsseln und Signieren werden mit gpg2.5.x nicht mehr gefunden!

In der Schlüsselverwaltung von TB-Beta befinden sich meine öffentlichen Schlüssel und alle öffentlichen Schlüssel meiner Kommunikationspartner. Extern sind meine geheimen Schlüssel gelagert. Folgende Präferenz wurde aufgrund von gpg2.5.x hinzugefügt:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-02-25-14-35-46-df59be.png

Allerdings erscheint nach all diesen Maßnahmen die Fehlermeldung: "The secret key that's required to decrypt this message is not availlable."

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-02-25-14-36-58-d8280e.png

Mit Herausgabe von Thunderbird/148.0 (release) sind dort die gleichen Probleme mit der externen Schlüsselverwaltung zu bepbachten!

Mit Versionen gpg < 2.5 funktioniert unter Windows alles problemlos!

UNTER LINUX haben hier Änderungen an der Präferenz: "mail.openpgp.load_untested_gpgme_version" nachweislich keinerlei Auswirkungen!

Was übersehe ich?

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

ENGLISH:

Hello,

Configuration: - Window11 25H2 (current status) - Thunderbird Beta-6 (BuildID=20260213180051) - gpg2.5.17 (Gpg4Win 5.0.1); see also: <https://www.gpg4win.de/>

The previous and default installation path of "Gpg4Win": "C:\Program Files (x86)\Gpg4Win\" has been changed by the software to: "C:\Program Files\Gpg4Win\"!

Bug 1967121 (Closed) => thunderbird148 --- fixed! <https://bugzilla.mozilla.org/show_bug.cgi?id=1967121>

At the moment, I’m following the changes regarding external key management in Thunderbird Beta, because working with external keys in the ESR and release versions of Thunderbird has become absolutely impossible since the official release of gpg 2.5.x! The secret keys required for decryption and signing are no longer found when using gpg 2.5.x!

In Thunderbird Beta’s key manager, my public keys and all public keys of my communication partners are present. My secret keys are stored externally. The following preference was added because of gpg 2.5.x:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-02-25-14-35-46-df59be.png

However, even after all these measures, the following error message appears: **"The secret key that's required to decrypt this message is not available."**

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2026-02-25-14-36-58-d8280e.png

With the release of Thunderbird 148.0 (release), the same problems with external key management can be observed there as well!

With gpg versions **older than 2.5**, everything works flawlessly under Windows!

    • UNDER LINUX**, changes to the preference

"mail.openpgp.load_untested_gpgme_version" have demonstrably no effect at all!

What am I missing?

Asked by ThoBa 3 days ago

  • Solved

If security code emails are being filtered out, how can I view them

Walmart has abandoned passwords as 2nd id check. now they send email. I've requested re-send about 8 times. Still not appearing in my mail. How can i find if T=bird… (read more)

Walmart has abandoned passwords as 2nd id check. now they send email. I've requested re-send about 8 times. Still not appearing in my mail. How can i find if T=bird is filtering out ? Once I think I saw a notice show up for about 1/2 second and then it was gone.

Asked by Donald Behenna 2 days ago

Answered by Lin 2 days ago

  • Solved

Email is misplacing folders out of alphabetical order.

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day lat… (read more)

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day later they are somewhere else. How to correct this?

Asked by Herman the Vermin 3 days ago

Answered by Lin 3 days ago

  • Solved

Message retention policy for folders

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with G… (read more)

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with Gmail via POP. Thank you.

Asked by DSGraham 2 weeks ago

Answered by Mapenzi 2 days ago

  • Solved

when I tried to create a new address book, when I entered the name to send the email, it was on a RED background. Can I send it?

Couldn't find a way to create a new address book, so I used an old one and re-named it and added a new list of names and emails, but when I tried to send an email message… (read more)

Couldn't find a way to create a new address book, so I used an old one and re-named it and added a new list of names and emails, but when I tried to send an email message, when I typed in the name of the new address book, the field turned RED. Can I send it? How to create a new address book that will work? THANK YOU!

Asked by ninaweyl 2 days ago

Answered by david 2 days ago

  • Locked

malware threats (locked duplicate)

I keep getting blocked threats and my email will not download because Thunderbird is blocking the threat. I deleted all emails that came in prior to the problem. not… (read more)

I keep getting blocked threats and my email will not download because Thunderbird is blocking the threat. I deleted all emails that came in prior to the problem. not sure how to find the bad email

Asked by lori11 2 days ago

  • Solved

How can I completely remove Thunderbird from my PC?

Hello! I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform… (read more)

Hello!

I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform a clean installation of the program.

But after installation, Thunderbird started, to my surprise, already with accounts, and even with add-ons installed. I have not found an answer to my question about the complete removal of the program on the Internet. The only article found from this resource turned out to be without text: just the title. Here is the link to it: https://support.mozilla.org/en-US/kb/uninstall-thunderbird.

As a result, I cleaned out the entire registry, as well as all the folders found by the search. And only after that it was possible to install Thunderbird cleanly. In my experience, such deep cleaning has a detrimental effect on the Operating System. And I want to avoid this in the future.

Can you tell me how to remove Thunderbird from your computer COMPLETELY? What exactly should be deleted?

(This is a machine translation)

Asked by rasebor 3 days ago

Answered by david 3 days ago

  • Solved

How to copy Thunderbird filters to a new pc

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profil… (read more)

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profile from my old PC but it is 38Gb

Asked by peter.d.budd 4 months ago

Answered by david 4 months ago

  • Solved

I can't send a reply in the topic I created. Please help me!

I recently created a theme. I got the answer to my question in it. But I can't answer myself! When submitting the form, a message appears: "This page is not working. Cont… (read more)

I recently created a theme. I got the answer to my question in it. But I can't answer myself! When submitting the form, a message appears: "This page is not working. Contact the website owner." Where should I write to? Tell me please. I need to reply in the topic.

Here is the link to it: https://support.mozilla.org/en-US/questions/1567645

Asked by rasebor 2 days ago

Answered by david 2 days ago

  • Solved

POP3 not being accepted

When I try to receive emails a message comes up regarding POP3. I've tried all the settings suggested, 465 (SSL/TLS) with Normal password 587 (STARTTLS) with Normal Passw… (read more)

When I try to receive emails a message comes up regarding POP3. I've tried all the settings suggested, 465 (SSL/TLS) with Normal password 587 (STARTTLS) with Normal Password - this setting solved the emails going out but, now the emails aren't coming in.

Sometimes when I request get messages I get the error that POP3 not accepted, sometimes nothing. Help

Asked by jobran 3 days ago

Answered by Toad-Hall 3 days ago

  • Solved

missing divider in email list. no place for message body

Missing divider iin email list There is no place for the message body. Clicking on a message does nothing. Double clicking on a message opens a new tab with the message b… (read more)

Missing divider iin email list There is no place for the message body. Clicking on a message does nothing. Double clicking on a message opens a new tab with the message body,

Asked by Donald Leslie 3 days ago

Answered by Matt 3 days ago

  • Solved

Why can't I permanently delete email using a filter?

I want to be able to permanently delete (equivalent of Shift-Delete) emails using a filter. Currently I can't do that. Selecting the delete option in a filter just moves … (read more)

I want to be able to permanently delete (equivalent of Shift-Delete) emails using a filter. Currently I can't do that. Selecting the delete option in a filter just moves the email to the trash. That means I have to handle the email twice in order to get rid of it.

Other email clients offer this feature. Why doesn't Thunderbird.

Asked by Larry 3 days ago

Answered by Larry 3 days ago

  • Solved

Cannot Insert Image into body of email

I have a new Windows 11 computer and installed Thunderbird. Whenever I try to insert an image there is no option to do so. I was able to do this on my Windows 10 machin… (read more)

I have a new Windows 11 computer and installed Thunderbird. Whenever I try to insert an image there is no option to do so. I was able to do this on my Windows 10 machine but not on this new Windows 11 machine. I went into settings and in the Composition section, under Sending Format, I did have it set to Automatic but changed it to Only HTML. In the Write message, in the Options menu, there is no insert image or anything. On my Windows 10 machine, there was an Insert for images and tables etc. On my Windows 11 machine, none of those options are available. How can they be missing? I don't want to send my image as an attachment, I want to insert it to the body of the message.

Any ideas as to how I can get the insert options in Thunderbird?

Thanks. Jane

Asked by gimpeljj 4 days ago

Answered by david 3 days ago