Thunderbird Community Forum

Hi, I'm a new user. I cannot send email. Receive is ok.

I get this prompt: Password required for outgoing (SMTP) Server mailhost.zen.co.uk So I add the password, but then I get this error: Login to server mailhost.zen.co.uk with username zen53214 failed. Retry - Enter new password - Cancel I add a new password (the one I use on the zen webmail portal) and I get this message: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) AUTH command not available at this time. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. The outgoing server setup is the following: Description: zen53214 Server name: mailhost.zen.co.uk Port: 857 Connection security: STARTTLS Authentication method: Normal Password User name: zen53214

There is a sync issue with zen email password but I cannot change it on the zen portal, because the password in ThunderBird doesn't have a special character and Zen will not let me change the existing password to one that doesn't have a special character.

What can I do to resolve? Please help. I'd like to stay with ThunderBird email.

Thanks!

Thunderbird 143.0.1 eclipse.

Quite recently I noticed that, in the list of folders, I see 2 "Junk" folders.

On looking at the properties for 1 Junk folder the location is shown as "imap://*********%40gmail.com@imap.gmail.com/Junk",

but properties for the other shown as Junk locates as "imap://*********%40gmail.com@imap.gmail.com/Spam".

I've tried renaming that folder in Thunderbird to Spam but the change doesn't take effect.

What went wrong, and more importantly how can I rename it to see it as "Spam"?

tnx.

Mit meinem e-Mail Konto .gmx.de kann ich keine eingegangenen Mails mehr weiterleiten und auch keine neuen Nachrichten mehr versenden. Nach dem Betätigen "Senden" kommt immer der Hinweis "Postausgangsserver SMTP kann nicht authentifiziert werden.Überürüfe Passwort und gewählte Authentifiziermethode unter Kontoeistellungen " .Ich habe aber nichts verändert und weiß nicht was ich in Einstellungen überprüfen soll oder ändern soll.

I have just upgraded to Thunderbird 102.15.1 on my laptop and have a problem with right-click menus on folder names.

The menu appears for a brief instant and then disappears. If I move the mouse cursor slightly then it is redrawn and behaves normally.

Is this a known problem, i.e. requiring a further upgrade?

Hi, I have been using TB for many years, when suddenly 4 days ago ( Feb. 1st.) it started as a brand new install, asking to set up a new account, I got no previous warnings or had other issues.

Since then I have done several attempts to get it connected with my profile, among others: - Everything from this article https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data - Importing the Profile from Functions > Import > "Import from another Thunderbird installation" - Reinstalling TB ( without removing the profile)

All of it with no succes, there is no accounts, and no mails, only some empty local folders so I'm running out of good ideas, and I really hope you can help!

BTW, somehow the addressbook has content, as the only thing.

Thanks Best regards Preben

I am still using version 60.80, and want to back-up all my contacts. There is no export button in tools, so how do I back them up?

Any advice appreciated. (Not too technical as I am 79)

Thank You

I have three email accounts all from different sources.

Two of the three accounts work fine but one account will give me this error message. I back up the Thunderbird folder every week and copied the backup to the working folder and I still have the issue.

I've been getting multiple emails of the same in a few folders. I do have a lot of Filters set up for the account affected.

Update: Apologies, seems it was my mistake. While setting up the signature in the first place I *did* pick up a named anchor from a template <a name="_MailAutoSig">. It was buried in the generated HTML, and I have now found and removed it. Problem, such as it was, now solved.

Is there any way either to remove the yellow anchor symbol which Thunderbird inserts in front of my signature, or to tell the client not to display the symbol? I didn't put one in the HTML signature that I use. There's no "remove named anchor" command. It isn't related to the double -- marker, which I've already removed using config. I have no use for anchors, which for me are simply a visual distraction.

Thunderbird is so good in many ways (calendar synch is great - one of my major bugbears with Outlook - also recipient privacy when sending out group invitations) and it can be quite frustrating in some others (e.g. unwanted features that I've had to dig around in config in order to turn off)

Thanks everyone :-)

While checking mail in my inbox, I opened, then deleted a message (message 1). As has been happening lately, there was a significant pause between my hitting delete and the mesage going away. Then I opened another message (message 2), and I found that it had the header for message 2 displayed in the inbox, but showed the text of message 1 when opened. Scrambled messages and headers could be a big problem.

I logged onto the mail server (gmail) directly. It showed me message 2 with the correct header, and message 1 was in trash.

To fix the problem, I deleted message 2 on the server, and waited for it to vanish from the headers in my Thunderbird inbox. Then, I copied it back from trash on the server. After it downloaded to Thunderbird, everything was fine, but I wanted to alert you to the issue. Something evidently can go awry on TB's end to scramble headers and messages, and that is scary.

Running TB 147.0.1 with gmail(imap) as the mail server. I have posted twice in the past week about issues with gmail, and I am suspecting something going on at that end. My TB installation is brand new since then; the problems with logging on and staying connected that I reported only went away when I removed .esr, rebooted, and did a clean install of TB.

Please advise if this is a known problem, and if there are settings I can tweak to prevent recurrence.

when I view the saved passwords, the saved logins window does not work properly. I cannot drag the borders left or right to view whole information such as passwords or provider. The borders just refuse to move. I therefore can only view partial information under any heading. Please help if possible. Thank you.

TO WHOM IT MAY CONCERN

I cannot add my work email, [edited from public] @cesconsult.com, to Thunderbird. I receive the error message enclosed. My password and username is correctly being entered, I have done this several times but receive the same error message.

Please help !

Sincerely, Jay Dehal

I recently re-installed Win 11 with the help of a Dell tool. During the re-install all of my data files were kept, but not the applications. I've re-installed Thunderbird and it works fine. However, I've noticed that my address book is empty. I've found abook.sqlite through the Profile Folder, so I know the file exists, but how do I connect it to the Address Book link in Tools? Thanks Sam

[DESKTOP VERSION] The font display size in the email composition window is at least 2 'clicks' smaller that what is actually displayed in the received email. When writing an email I need to do a double Ctrl+"+" in order for the text to be easy to ready. When I read the sent email (sometimes I need to send emails between accounts - I have 14 between my business domain and my personal domain), the text that I entered is the proper size. I can easily see this because of the graphic image in my signature, which is the same size in the composition window as it is in the received email. See attached composite graphic.