• Solved

Odd behavior WRT "reply" ... sends to the "to address" , from the "from address" (ie does not swap)

My name is graeme , my wife Olivia. I have many many messages from various people; if I reply to a a mail from "fred", Thunderbird creates a mail: to: fred@xxxx from: … (read more)

My name is graeme , my wife Olivia.

I have many many messages from various people; if I reply to a a mail from "fred", Thunderbird creates a mail:

to: fred@xxxx from: graeme@xxxx

I have several messages from my wife , that behave in this same fashion (ie , as you would expect) but ONE message, when I reply the message displayed in Thunderbird (ie NOT YET SENT, so no SMTP etc yet involved) says:

(it does NOT have a REPLY-TO header BTW)

to: graeme@... from olivia@.....

...I've search back though my mailbox and all the mails from my wife work as you would expect, bar this one ...AND ONE OTHER that I found:

This says:

from olivia@.xxxx to: company@xxxx, olivia@xxxx. graeme@xxxxx

When I hit reply , it generates a message:

from olivia@xxxx to: company@xxxx, olivia@xxxx. graeme@xxxxx

So the from and to in the reply are exactly the same as the from/to in the initial message (they are not swapped)


So, to be clear 99% of messages are fine, it's just one or two cases where I get this odd behavior.

Asked by Graeme V 2 days ago

Answered by Graeme V 1 day ago

  • Solved

Delete multiple messages and then can't read any others, have you noticed?

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read i… (read more)

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read it, instead I see this message until I quit and reload Thunderbird: We're sorry, but we can't display this conversation, because the messages have been moved or deleted. Has anyone else noticed this and, better still, do you know how to work around it. I'm using Unified Folders by the way, in case that's relevant.

Asked by robcabo-web 2 days ago

Answered by Mapenzi 2 days ago

  • Solved

How to undo "Run Spam Controls on Folder"

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam!… (read more)

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam! How do I undo this? Delete the account and re-import it? I didn't set up any filters; I just set up a few tags, marked about 30 emails as spam, and deleted them. That's it.

Asked by Xenu 2 days ago

Answered by christ1 2 days ago

  • Solved

Problème "Local Folder"

Bonjour, J'ai Thunderbird depuis très longtemps et j'ai toujours pris l'habitude de stocker tous mes mails dans le répertoire "Dossiers locaux" qui se trouvait toujours s… (read more)

Bonjour, J'ai Thunderbird depuis très longtemps et j'ai toujours pris l'habitude de stocker tous mes mails dans le répertoire "Dossiers locaux" qui se trouvait toujours sur un HDD différent de celui ou était installé Thunderbird. A chaque nouvelle installation de Thunderbird, je renseignais le chemin ou était stocké "Dossiers Locaux" et hop en 30s, j'avais tous mes messages archivés depuis des années. Je viens de changer de version de Ubuntu (24.04.3 LTS) et la nouveau Thunderbird (140.7.1 esr), donc comme d'habitude je renseigne le chemin de mon répertoire local "Dossiers Locaux" mais rien ne remonte dans Thunderbird ? J'ai essayé (bidouillé) plein de petits trucs sans succès et je ne m'en sort pas ! Pouvez-vous svp me renseigner ?

Asked by thierry.teillet 3 days ago

Answered by thierry.teillet 2 days ago

  • Solved

Junk email

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I'… (read more)

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I've been putting all the emails that I click "unsubscribe" into a separate folder. I'd like to sort the folder by the email address of the sender. However, when you click on the "from" selection in the message window it gives you the entire entry that the sender put in the send section. In other words I see "The Scary Law, Thomas T. from NFE <daily@today.newfinanceera.com>". Is there a way to get a column that just shows the "<daily@today.newfinanceera.com>" so I can sort on that item?

Asked by joseph-rowland 2 days ago

Answered by david 2 days ago

  • Solved

Spurious failure of SMTP Authentification

Since last night, I sometimes get failure to connect to SMTP Server. This happens not always, but frequently. I'm using 0AUTH 2.0. It only happens when I try to send s.t… (read more)

Since last night, I sometimes get failure to connect to SMTP Server. This happens not always, but frequently. I'm using 0AUTH 2.0.

It only happens when I try to send s.th. Receiving is ok.

Did anyone else experience this and is there a remedy?

Thanks in advane

Asked by gb 4 days ago

Answered by gb 2 days ago

  • Solved

Thunderbird 140.7.0esr (64-bit) page does not fit screen

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is… (read more)

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is available to complete and entry (screenshot1 below).

I've tried adjusting font size and other stuff in Windows 10, but nothing changed the way the Thunderbird looks in this regard.

Frank

Asked by Frank Kolwicz 4 days ago

Answered by Frank Kolwicz 2 days ago

  • Solved

sending messages

I am unable to send any messages. I do not know what details are needed for my SMTP server.

How can I find out what details are meant to be in SMTP-server?

Asked by KSI 2 days ago

Answered by david 2 days ago

  • Solved

Mailing lists

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to … (read more)

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to the Address Book. I now need to copy them from the Address Book to the Mailing List, but can't see how to do so , there seems to be no way to view the two lists side-by-side.

Asked by d_awdry 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Thunderbird failed with outgoing server error message

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not … (read more)

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not been able to follow the solution.

The error message is:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

When I access my email at ptd.net, using firefox, I can make a full connect. But I cannot connect to email using Thunderbird, which is my preferred email tool.

My hope is to have a dialog in this thread with someone who can walk me through the steps to get thunderbird working. Can someone help?

Jim A

Asked by Jim A 2 weeks ago

Answered by Jim A 3 days ago

  • Locked

Thunderbird Keeps Returning Mail To SPAM, After I Mark It NOT SPAM!! Again and Again!!

Well Bugs Are Back In Spades With ThunderbirdTurd!! With THREE of my Email Accounts (2 Gmail and 1 Hotmail) Thunderbird Keeps Returning Mail To SPAM After I Mark It NOT … (read more)

Well Bugs Are Back In Spades With ThunderbirdTurd!!

With THREE of my Email Accounts (2 Gmail and 1 Hotmail) Thunderbird Keeps Returning Mail To SPAM After I Mark It NOT SPAM!! ...... Over And Over and Over And Over and Over AGAIN!!

I've Contacted BOTH Gmail and Outlook Tech Support, And BOTH Are Blaming YOU Mozilla!!

WTH is Going On??? Fix This, Mozilla ThunderTURD !!!

Asked by Webster Phreaky 3 days ago

Last reply by Matt 3 days ago

  • Solved

Thunderbird won't install

I'm trying to install Thunderbird on a Macbook - macOS Tahoe 26.2 I've made a donation but Thunderbird won't download. I did not get any error messages, in fact nothing … (read more)

I'm trying to install Thunderbird on a Macbook - macOS Tahoe 26.2 I've made a donation but Thunderbird won't download.

I did not get any error messages, in fact nothing happened.

Asked by hello323 3 days ago

Answered by Mapenzi 3 days ago

  • Solved

Thunderbird no longer sends successfully from att.net (yahoo) account

I recently had to change my password for my att.net email account. My iPhone and the att web mail have successfully read up to 0936, while thunderbird has only read up t… (read more)

I recently had to change my password for my att.net email account. My iPhone and the att web mail have successfully read up to 0936, while thunderbird has only read up to 0922, and I cannot get the new password entered successfully to read any further.

Meanwhile, the sending function also cannot get the new password entered successfully.

This is the same password that now works on web mail and on my iPhone.

Account settings, server settings show the IMAP mail server is "imap.mail.att.net" port 993, username = email address in att.net domain, security is SSL/TLS normal password, Outgoing server default is "smtp.mail.att.net" port 465, same username, SSL/TLS normal password.

Settings, privacy and security, saved passwords locked up the mouse with giant cursor showing, had to close thunderbird via Alt+F4, mouse still locked up with giant cursor, had to close all other windows with Alt+F4, hoping to be able to close this one before rebooting computer.

Asked by Allan and Gayle Richardson 3 days ago

Answered by david 3 days ago

  • Solved

The E-mail which I received on January 29, 2026

My name is Yoshinobu OKUMOTO. I live in Nara prefecture in Japan. I use Thunderbird as my e-mail software. My e-mail address is "<edited>@asahi.email.ne.jp". I hav… (read more)

My name is Yoshinobu OKUMOTO. I live in Nara prefecture in Japan. I use Thunderbird as my e-mail software. My e-mail address is "<edited>@asahi.email.ne.jp". I have received a mail at January 29 18:35, 2026 . In the space for name of a sender of the mail, "<edited>@asahi.email.ne.jp" is written. This is my e-mail address in Thunderbird. I did not sent a mail at January 29 18:35, 2026 . I wonder who sent this mail to me.

When this mail was sent to me, a red spam mail mark was attached to this mail. Usually, when I received a spam mail, I transfer the spam mail to a spam mail folder. But in this case, if I transfer this mail to a spam mail folder, I worries that transformation might transfer a mail from my acquaintance to the spam mail folder from that time on.

In the main body of the mail which I received at January 29 18:35, 2026, it was written as follows.

" Account is invalid.

When this page is displayed, the total of the account "asahi.email.ne.jp" is invalid.

The procedure to confirm the reason 1. Log-in with a browser, for example Chrome, to the account "asahi.email.ne.jp." 2.If the account is invalid, the explanation is displayed."

In the sentences mentioned above, " Account is invalid. When this page is displayed, the total of the account "asahi.email.ne.jp" is invalid." But I can use my Thunderbird as usual except this mail.

Next, I tried to log-in to the account "asahi.email.ne.jp" with a browser Chrome, I could not log-in.

I already received this mail which have the same text three times until now, 1/20 19:17, 1/21 17:21, 1/24 21:04.

If it is necessary for me to forward to you the mail which I received at January 29 18:35, 2026, I send the mail if you inform me of your mail address.

I will be thankful, if you give me some advices in this case.

(Mr) Yoshinobu OKUMOTO

Asked by ssh6820 5 days ago

Answered by david 3 days ago

  • Solved

In Thunderbird.

In Thunderbird, under the "New Event" section, the "Reminder one day in advance" option no longer works. How can I reactivate this function? Thank you.

Asked by michelc44250 1 week ago

Answered by christ1 3 days ago

  • Solved

thunderbird crashes when trying to add yahoo account

I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force sh… (read more)

I've been trying to add yahoo account for several weeks, I type in the email address on the add account function and then I just get a wheel of death and have to force shut the programme, I'm on windows 11.

Asked by stewart_attridge 4 months ago

Answered by Toad-Hall 4 months ago