• Solved

Can empty trash folder but can't empty sent folder

I just got thunderbird. I want to empty my sent folder. It shows over 800 folders and I'd like to get them off my computer. I've looked through all the faqs and cannot… (read more)

I just got thunderbird. I want to empty my sent folder. It shows over 800 folders and I'd like to get them off my computer. I've looked through all the faqs and cannot find any answer that addresses this. I did read one that said I should check "unified folders" then I could do it. I did check it and still can't figure out to do it. Please help I am quite distressed.

Asked by tulsa2145 2 days ago

Answered by Lin 2 days ago

  • Solved

Preview of threaded message pane background color is different from individual message pane background color

When using Thunderbird 140 I am able to setup the background color of the message pane for individual messages. However when the messages are threaded, the message pane s… (read more)

When using Thunderbird 140 I am able to setup the background color of the message pane for individual messages. However when the messages are threaded, the message pane shows a preview of all of the threaded messages together in the message pane with a different background color than individual messages.

Asked by PercussionGuy33 1 week ago

Answered by Toad-Hall 1 day ago

  • Solved

Thunderbird on new computer - missing Next & Previous on Inbox; opens all emails in folder when I click on one.

My previous computer crashed and got a new one (Win 11 of course - new for me). I downloaded Thunderbird. With the help of an Earthlink (my email) tech, all but one o… (read more)

My previous computer crashed and got a new one (Win 11 of course - new for me).

I downloaded Thunderbird. With the help of an Earthlink (my email) tech, all but one of my emails (gmail) were entered. Then I downloaded and began reading them.

The first thing I noticed was the Next and Previous buttons are missing (or placed where I don't see them).

The second thing I noticed is that when I click on one email to read, all the emails in the respective Inbox also open. This is very annoying.

I also hope someone can tell me the info I need to add a gmail account. (I rarely use it, but there two websites which require a gmail email to log on.)

And I had made a T-bird "backup" but haven't used it yet. I'd like to IF I can locate it.


P.S. Is it possible to shut off the AI "help" while writing this. I find it annoying, slows me down.

Asked by Kami Scott 2 weeks ago

Answered by Ed 1 week ago

  • Solved

hOW TO CLEAR ' MOVE MESSAGE TO FOLDER ' LIST

Want to clear the 'RIGHT CLICK MOVE EMAIL TO FOLDER LIST ' THAT ACCUMULATES OVER TIME . lIST GETS TOO LONG. Searched thoroughly for an answer but found none. Please re… (read more)

Want to clear the 'RIGHT CLICK MOVE EMAIL TO FOLDER LIST ' THAT ACCUMULATES OVER TIME . lIST GETS TOO LONG. Searched thoroughly for an answer but found none.

 Please respond if you know how to clear this list. 

Merry Xmas Mike

Asked by mike pop 1 month ago

Answered by Ed 1 month ago

  • Solved

Single space when enter key is used

It has been several months since Thunderbird has always resulted in a double space when the ENTER key is pressed while composing an email. I have tried all the suggestion… (read more)

It has been several months since Thunderbird has always resulted in a double space when the ENTER key is pressed while composing an email. I have tried all the suggestions offered on this forum. None has been successful. Windows 11 Pro, with all current updates. The app data files are in my Documents folder. Does anyone have a solution? Am I the only one having this problem?

I have been a Thunderbird fan for many years. This is the first time I feel it is time to look for a new email application program.

Asked by Emile “Peter” Gauthier 2 days ago

Answered by Lin 2 days ago

  • Solved

Odd behavior WRT "reply" ... sends to the "to address" , from the "from address" (ie does not swap)

My name is graeme , my wife Olivia. I have many many messages from various people; if I reply to a a mail from "fred", Thunderbird creates a mail: to: fred@xxxx from: … (read more)

My name is graeme , my wife Olivia.

I have many many messages from various people; if I reply to a a mail from "fred", Thunderbird creates a mail:

to: fred@xxxx from: graeme@xxxx

I have several messages from my wife , that behave in this same fashion (ie , as you would expect) but ONE message, when I reply the message displayed in Thunderbird (ie NOT YET SENT, so no SMTP etc yet involved) says:

(it does NOT have a REPLY-TO header BTW)

to: graeme@... from olivia@.....

...I've search back though my mailbox and all the mails from my wife work as you would expect, bar this one ...AND ONE OTHER that I found:

This says:

from olivia@.xxxx to: company@xxxx, olivia@xxxx. graeme@xxxxx

When I hit reply , it generates a message:

from olivia@xxxx to: company@xxxx, olivia@xxxx. graeme@xxxxx

So the from and to in the reply are exactly the same as the from/to in the initial message (they are not swapped)


So, to be clear 99% of messages are fine, it's just one or two cases where I get this odd behavior.

Asked by Graeme V 3 days ago

Answered by Graeme V 2 days ago

  • Solved

Delete multiple messages and then can't read any others, have you noticed?

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read i… (read more)

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read it, instead I see this message until I quit and reload Thunderbird: We're sorry, but we can't display this conversation, because the messages have been moved or deleted. Has anyone else noticed this and, better still, do you know how to work around it. I'm using Unified Folders by the way, in case that's relevant.

Asked by robcabo-web 3 days ago

Answered by Mapenzi 3 days ago

  • Solved

How to undo "Run Spam Controls on Folder"

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam!… (read more)

Brand new imported domain email account. I accidentally clicked on "Run Spam Controls on Folder" for the inbox for this account, and it marked over 4,000 emails as spam! How do I undo this? Delete the account and re-import it? I didn't set up any filters; I just set up a few tags, marked about 30 emails as spam, and deleted them. That's it.

Asked by Xenu 3 days ago

Answered by christ1 3 days ago

  • Solved

Problème "Local Folder"

Bonjour, J'ai Thunderbird depuis très longtemps et j'ai toujours pris l'habitude de stocker tous mes mails dans le répertoire "Dossiers locaux" qui se trouvait toujours s… (read more)

Bonjour, J'ai Thunderbird depuis très longtemps et j'ai toujours pris l'habitude de stocker tous mes mails dans le répertoire "Dossiers locaux" qui se trouvait toujours sur un HDD différent de celui ou était installé Thunderbird. A chaque nouvelle installation de Thunderbird, je renseignais le chemin ou était stocké "Dossiers Locaux" et hop en 30s, j'avais tous mes messages archivés depuis des années. Je viens de changer de version de Ubuntu (24.04.3 LTS) et la nouveau Thunderbird (140.7.1 esr), donc comme d'habitude je renseigne le chemin de mon répertoire local "Dossiers Locaux" mais rien ne remonte dans Thunderbird ? J'ai essayé (bidouillé) plein de petits trucs sans succès et je ne m'en sort pas ! Pouvez-vous svp me renseigner ?

Asked by thierry.teillet 4 days ago

Answered by thierry.teillet 3 days ago

  • Solved

Junk email

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I'… (read more)

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I've been putting all the emails that I click "unsubscribe" into a separate folder. I'd like to sort the folder by the email address of the sender. However, when you click on the "from" selection in the message window it gives you the entire entry that the sender put in the send section. In other words I see "The Scary Law, Thomas T. from NFE <daily@today.newfinanceera.com>". Is there a way to get a column that just shows the "<daily@today.newfinanceera.com>" so I can sort on that item?

Asked by joseph-rowland 3 days ago

Answered by david 3 days ago

  • Solved

Spurious failure of SMTP Authentification

Since last night, I sometimes get failure to connect to SMTP Server. This happens not always, but frequently. I'm using 0AUTH 2.0. It only happens when I try to send s.t… (read more)

Since last night, I sometimes get failure to connect to SMTP Server. This happens not always, but frequently. I'm using 0AUTH 2.0.

It only happens when I try to send s.th. Receiving is ok.

Did anyone else experience this and is there a remedy?

Thanks in advane

Asked by gb 5 days ago

Answered by gb 3 days ago

  • Solved

Thunderbird 140.7.0esr (64-bit) page does not fit screen

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is… (read more)

The ability to select "Done" for New Contacts is totally off-screen on the right when using part-screen (screenshot2 below). When in full screen only a part of the box is available to complete and entry (screenshot1 below).

I've tried adjusting font size and other stuff in Windows 10, but nothing changed the way the Thunderbird looks in this regard.

Frank

Asked by Frank Kolwicz 5 days ago

Answered by Frank Kolwicz 3 days ago

  • Solved

sending messages

I am unable to send any messages. I do not know what details are needed for my SMTP server.

How can I find out what details are meant to be in SMTP-server?

Asked by KSI 3 days ago

Answered by david 3 days ago

  • Solved

Mailing lists

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to … (read more)

I created a Mailing List within an Address Book a year ago. I now need to add some new contacts to the Mailing List . I added the new contacts but could only add them to the Address Book. I now need to copy them from the Address Book to the Mailing List, but can't see how to do so , there seems to be no way to view the two lists side-by-side.

Asked by d_awdry 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Thunderbird failed with outgoing server error message

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not … (read more)

My thunderbird email is broken and I cannot interpret the error message. I found a similar problem at https://support.mozilla.org/en-US/questions/1281109, but I have not been able to follow the solution.

The error message is:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) promail.ptd.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

When I access my email at ptd.net, using firefox, I can make a full connect. But I cannot connect to email using Thunderbird, which is my preferred email tool.

My hope is to have a dialog in this thread with someone who can walk me through the steps to get thunderbird working. Can someone help?

Jim A

Asked by Jim A 2 weeks ago

Answered by Jim A 4 days ago

  • Locked

Thunderbird Keeps Returning Mail To SPAM, After I Mark It NOT SPAM!! Again and Again!!

Well Bugs Are Back In Spades With ThunderbirdTurd!! With THREE of my Email Accounts (2 Gmail and 1 Hotmail) Thunderbird Keeps Returning Mail To SPAM After I Mark It NOT … (read more)

Well Bugs Are Back In Spades With ThunderbirdTurd!!

With THREE of my Email Accounts (2 Gmail and 1 Hotmail) Thunderbird Keeps Returning Mail To SPAM After I Mark It NOT SPAM!! ...... Over And Over and Over And Over and Over AGAIN!!

I've Contacted BOTH Gmail and Outlook Tech Support, And BOTH Are Blaming YOU Mozilla!!

WTH is Going On??? Fix This, Mozilla ThunderTURD !!!

Asked by Webster Phreaky 4 days ago

Last reply by Matt 4 days ago