• Solved

Message retention policy for folders

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with G… (read more)

When a message is removed from a folder via that folders' Retention Policy, is the message permanently deleted or does that message go to Trash? I use Thunderbird with Gmail via POP. Thank you.

Asked by DSGraham 2 weeks ago

Answered by Mapenzi 1 day ago

  • Solved

when I tried to create a new address book, when I entered the name to send the email, it was on a RED background. Can I send it?

Couldn't find a way to create a new address book, so I used an old one and re-named it and added a new list of names and emails, but when I tried to send an email message… (read more)

Couldn't find a way to create a new address book, so I used an old one and re-named it and added a new list of names and emails, but when I tried to send an email message, when I typed in the name of the new address book, the field turned RED. Can I send it? How to create a new address book that will work? THANK YOU!

Asked by ninaweyl 1 day ago

Answered by david 1 day ago

  • Locked

malware threats (locked duplicate)

I keep getting blocked threats and my email will not download because Thunderbird is blocking the threat. I deleted all emails that came in prior to the problem. not… (read more)

I keep getting blocked threats and my email will not download because Thunderbird is blocking the threat. I deleted all emails that came in prior to the problem. not sure how to find the bad email

Asked by lori11 1 day ago

  • Solved

How can I completely remove Thunderbird from my PC?

Hello! I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform… (read more)

Hello!

I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform a clean installation of the program.

But after installation, Thunderbird started, to my surprise, already with accounts, and even with add-ons installed. I have not found an answer to my question about the complete removal of the program on the Internet. The only article found from this resource turned out to be without text: just the title. Here is the link to it: https://support.mozilla.org/en-US/kb/uninstall-thunderbird.

As a result, I cleaned out the entire registry, as well as all the folders found by the search. And only after that it was possible to install Thunderbird cleanly. In my experience, such deep cleaning has a detrimental effect on the Operating System. And I want to avoid this in the future.

Can you tell me how to remove Thunderbird from your computer COMPLETELY? What exactly should be deleted?

(This is a machine translation)

Asked by rasebor 2 days ago

Answered by david 2 days ago

  • Solved

How to copy Thunderbird filters to a new pc

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profil… (read more)

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profile from my old PC but it is 38Gb

Asked by peter.d.budd 4 months ago

Answered by david 4 months ago

  • Solved

I can't send a reply in the topic I created. Please help me!

I recently created a theme. I got the answer to my question in it. But I can't answer myself! When submitting the form, a message appears: "This page is not working. Cont… (read more)

I recently created a theme. I got the answer to my question in it. But I can't answer myself! When submitting the form, a message appears: "This page is not working. Contact the website owner." Where should I write to? Tell me please. I need to reply in the topic.

Here is the link to it: https://support.mozilla.org/en-US/questions/1567645

Asked by rasebor 2 days ago

Answered by david 1 day ago

  • Solved

POP3 not being accepted

When I try to receive emails a message comes up regarding POP3. I've tried all the settings suggested, 465 (SSL/TLS) with Normal password 587 (STARTTLS) with Normal Passw… (read more)

When I try to receive emails a message comes up regarding POP3. I've tried all the settings suggested, 465 (SSL/TLS) with Normal password 587 (STARTTLS) with Normal Password - this setting solved the emails going out but, now the emails aren't coming in.

Sometimes when I request get messages I get the error that POP3 not accepted, sometimes nothing. Help

Asked by jobran 2 days ago

Answered by Toad-Hall 2 days ago

  • Solved

missing divider in email list. no place for message body

Missing divider iin email list There is no place for the message body. Clicking on a message does nothing. Double clicking on a message opens a new tab with the message b… (read more)

Missing divider iin email list There is no place for the message body. Clicking on a message does nothing. Double clicking on a message opens a new tab with the message body,

Asked by Donald Leslie 2 days ago

Answered by Matt 2 days ago

  • Solved

Why can't I permanently delete email using a filter?

I want to be able to permanently delete (equivalent of Shift-Delete) emails using a filter. Currently I can't do that. Selecting the delete option in a filter just moves … (read more)

I want to be able to permanently delete (equivalent of Shift-Delete) emails using a filter. Currently I can't do that. Selecting the delete option in a filter just moves the email to the trash. That means I have to handle the email twice in order to get rid of it.

Other email clients offer this feature. Why doesn't Thunderbird.

Asked by Larry 2 days ago

Answered by Larry 2 days ago

  • Solved

Cannot Insert Image into body of email

I have a new Windows 11 computer and installed Thunderbird. Whenever I try to insert an image there is no option to do so. I was able to do this on my Windows 10 machin… (read more)

I have a new Windows 11 computer and installed Thunderbird. Whenever I try to insert an image there is no option to do so. I was able to do this on my Windows 10 machine but not on this new Windows 11 machine. I went into settings and in the Composition section, under Sending Format, I did have it set to Automatic but changed it to Only HTML. In the Write message, in the Options menu, there is no insert image or anything. On my Windows 10 machine, there was an Insert for images and tables etc. On my Windows 11 machine, none of those options are available. How can they be missing? I don't want to send my image as an attachment, I want to insert it to the body of the message.

Any ideas as to how I can get the insert options in Thunderbird?

Thanks. Jane

Asked by gimpeljj 3 days ago

Answered by david 2 days ago

  • Solved

When ThunderMail and Pro will be available?

Hi Just checking when ThunderMail and Pro will be available? I'm in need of email services for my small business and just don't want to subscribe to Google. I love Thunde… (read more)

Hi

Just checking when ThunderMail and Pro will be available? I'm in need of email services for my small business and just don't want to subscribe to Google. I love Thunderbird, glad it survived so many transformations over decades and would like my subscription contribute to further development.

Can you, please provide me with at least estimated timeline?

Thank you S

Asked by S. Sliackus 1 week ago

Answered by Wayne Mery 5 days ago

  • Locked

Please list my passwords.

Please list my emails, 3 accounts. xx@westpeake.com yy@westpeake.com zz@westpeake.com Domain: westpeake.com I get the following message when I try to log on. Owner: Br… (read more)

Please list my emails, 3 accounts. xx@westpeake.com yy@westpeake.com zz@westpeake.com

Domain: westpeake.com I get the following message when I try to log on. Owner: Brian West

Login to server mail.westpeake.com with username xx@westpeake.com failed.

Asked by bwest2 1 week ago

Last reply by Wayne Mery 2 days ago

  • Locked

Unable to sign into Yahoo (locked duplicate)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :- Something … (read more)

I've recently set up Thunderbird on Linux Mint 22.2 and was unable to sign into Yahoo so I tried to sign in with Firefox instead and had the same errors :-

   Something went wrong
   We could not sign you in. Try again from a different device.

OR

   We couldn’t sign you in
   Change your browser settings to continue. Try the following:
   Turn off ad blockers
   Enable JavaScript
   If you still can’t sign in, try a different device.

I can sign in with Chrome without any problems on the same workstation. Firefox version :- 147.0.4 (64-bit)

   Only Extension is Privacy Badger, but this is disabled for Yahoo.com

Thunderbird version :- 148.0 (64-bit)

   No extensions - as installed from Thunderbird download site

I'm not having any issues signing into any other websites / email accounts (Google, Hotmail).

I notice on the support website :- https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo it says "Starting with version 148, Thunderbird is switching to a more secure authorization protocol PKCE for Yahoo" BUT this isn't offered in the list of Authentication methods, has PKCE been delayed? Currently using OAuth2 for Thunderbird

Asked by tmgdwn 3 days ago