I need to supply a new card and it's info to update my account, How do I do that?
Goodday.
How do I ask for a refund? I don't want to test it for 30 days. I followd all the help articles but I get nowhere. Please can uou help me?
I have updated my credit card but am still getting e-mail that my payment hasn't been received. I don't want to lose this account. I show that the payment as been receive… (read more)
I have updated my credit card but am still getting e-mail that my payment hasn't been received. I don't want to lose this account. I show that the payment as been received.
How do I input my Country? How do I input my Postal Code? In other words, how do I get on with leaving the address for payment if I exceed the free trial? I pay for Mic… (read more)
How do I input my Country?
How do I input my Postal Code?
In other words, how do I get on with leaving the address for payment if I exceed the free trial?
I pay for Microsoft 365, why do the services there not cross over to this new program?
How do I change my payment method? We no longer use the credit card that we used for auto pay in the past.
When trying to upload a new credit card to replace the now retired card on file I am getting blocked with a message that states: " We could not determine your billing loc… (read more)
When trying to upload a new credit card to replace the now retired card on file I am getting blocked with a message that states: " We could not determine your billing location. Please verify your payment method information and try again."
I've reloaded the card information three times, along with the United States and my zip code. All are factual, but there is not a way to provide anymore information than asked for.
If "determine your billing location" has to do with where I'm currently online it's not going to match the zip code I provided, although that zip code is correct for the purpose of my credit card billing.
In short, I'd like to pay and continue service. Please respond to my email address with an alternate way to subscribe:
Thanks
I have made multiple attempts to access your product but cannot get any further than reading the Privacy Policy. Why is there not an option to agree and accept.? This i… (read more)
I have made multiple attempts to access your product but cannot get any further than reading the Privacy Policy. Why is there not an option to agree and accept.? This is very odd for a reputable company!
