Firefox Support Forum

For the past few days I’m unable to login to my Microsoft outlook hotmail. Whenever logging in I would get the message “something went wrong” with “click to refresh”. I’ve tried refreshing the page multiple times, clearing all cookies, restart my old lab top. Still, the same something went wrong messages. Please assist. Thank you.

Has Mozilla stopped processing crash reports for older versions of Firefox like Firefox ESR v52.9.0 (the legacy version for Win XP and Vista)? I tried to filter crash reports on the Mozilla Crash Report site at https://crash-stats.mozilla.org/home/product/Firefox for older versions of Firefox but I can't select a Firefox version older than v68.4.1 (i.e., the current FF ESR version) - see attached image.

I'm trying to assist a Vista SP2 / Firefox ESR v52.9.0 user who is trying to troubleshoot their browser crashes but they've told me they are having problems submitting their crash reports from about:crashes. I just want to make sure that Mozilla is still processing crash reports for older version of Firefox if the user submits them from about:crashes manually, assuming the crash report is less than 6 months old.

64-bit Win 10 Pro v21H2 build 19044.1466 * Firefox v96.0.3 * Microsoft Defender v.4.18.2111.5-1.1.18800.4 * Malwarebytes Premium v4.5.2.157-1.0.1562 Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

I upgraded my firefox today to 101 I think and now I cannot search or go to any website. I tried to restore to a previous version and it said none are available. The only way I can use firefox to go on the web is if I go into troubleshooting mode. How can I fix this?

there is a weird white overlay in the edges of firefox. try looking at the edges of the screenshot. sorry if it`s a terrible screenshot and terrible english using firefox 95.0.1 (this error started now) and windows 10 21h2. i`ve deleted my entire firefox profile from file explorer and reinstalled it. maybe is it that but this error started before that.

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.

error occurred during a connection to duckduckgo.com. The OCSP response is not yet valid (contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I have e-bay on firefox Vista and (Microsoft and when I click on item watching and go into the item to move it to my watch list it will not work....... it this problem and I do believe due to the support on the computer. With said this is the only thin not working, it did it before and I remove fire fox and re-installed and it did work but this time I did the same and did not work. With said I do not know what I did but I thought maybe some one know what I can try to go into and do some clicking other wise every thing else works. I will tell you also that Misrosoft does not alloy now to open anything in e-bay......any help would be for help...... also all works o.k. on a i-pad.... for now any help would be great.... ASAP Thanks, Lew

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being taken over by your software?

Should I delete the program all together?

Is there a way to tell the software which sites to keep?

This software has not been thoroughly tested out. Take it off and go back to the drawing board.

Thanks,

Bill ... (I don't think I will actually be able to read your response. So, send a text to ...)

edited email and phone# from public and search/spam bots view as this is a public community support forum. You should get a email notifying of replies to thread.