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Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 2 days ago

Last reply by Apollyon48 27 minutes ago

How can I reset all firefox settings

I was having some issue by picking up my laptop and pressed some buttons on the right side of the keyboard. Then I saw for a second an notice screen on the right. Low in … (read more)

I was having some issue by picking up my laptop and pressed some buttons on the right side of the keyboard. Then I saw for a second an notice screen on the right. Low in the firefox screen. But I didnt recognize what it said to me.

Now my back key doesnt work to go back on pages. It work before

So now I got an likely screen when I picked up my laptop and press down some keys

When I press the back button on the keyboard it says in an little notice window that dissapear after 3 seconds.

Use / to search on the page.

So I think I could been pressing some key combination to disable or activate how my keyboard should work in firefox.

So I wounder how to reset all settings and configurations in firefox to standard

Asked by mattias_1982 7 hours ago

Last reply by mattias_1982 4 hours ago

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 3 days ago

Last reply by jonzn4SUSE 10 hours ago

PTL network will not play live tv

The PTL network stopped working for playing live tv, it's the only live broadcast I have trouble with, all other PTL network features work fine, it does not matter what p… (read more)

The PTL network stopped working for playing live tv, it's the only live broadcast I have trouble with, all other PTL network features work fine, it does not matter what performance setting is used.

Asked by quality2.2 1 day ago

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

  • Solved

BLOCKED by Cloudflare

Since the last Firefox update I have been unable to login to my bank's website. Attached is a screenshot of the message that appears. As a test I tried logging in with … (read more)

Since the last Firefox update I have been unable to login to my bank's website. Attached is a screenshot of the message that appears. As a test I tried logging in with Google Chrome and was successful so it is likely something with the last update of Firefox. Note that I am using Windows 7 and do not want to change to a newer version.

Asked by DONALD SCHARDT 1 week ago

Answered by DONALD SCHARDT 4 days ago

  • Archived

Firefox does not connect anymore to Google services

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load… (read more)

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.

Asked by zdrave 1 year ago

Last reply by cor-el 1 year ago

My api url is giving me CORS Error in firefox, but in other browser there is no error.

My API URL is giving me CORS Error in Mozilla Firefox, but in other browser there is no error. I have tried many methods like changing the about:config but it didn't make… (read more)

My API URL is giving me CORS Error in Mozilla Firefox, but in other browser there is no error. I have tried many methods like changing the about:config but it didn't make any difference. Its been days I am facing this issue. Kindly help. Thanks in Advance.

FRONTEND : Angular. BACKEND : Dotnet core API.

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at <MY WEB API URL>. (Reason: CORS request did not succeed). Status code: (null). Dotnet code for API services.AddCors(o => o.AddPolicy("MyPolicy", addcors =>

           {
               addcors.AllowAnyOrigin()
                   .AllowAnyMethod()
                   .AllowAnyHeader();
           }));

app.UseCors("MyPolicy");

Asked by ikonnect 5 days ago

Notification window on left side inte firefox

Hi. Can anyone tell me how or what firefox told me by show an notification window on the left side of screen in firefox. I dropped my laptop and picked it up and my finge… (read more)

Hi. Can anyone tell me how or what firefox told me by show an notification window on the left side of screen in firefox. I dropped my laptop and picked it up and my fingers pressed some buttons. And I had no chance to see what the window was viewing. The Buttons i could have pressed down is on the right side.

Please help me to figure out what firefox was telling me. Or what function I activated or deactivated. Because there was an notification screen on the left side in firefox

Asked by mattias_1982 6 days ago

Last reply by mattias_1982 6 days ago

win 7 64 bit updates

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want… (read more)

Hey folks... I am running the latest ESR version for windows 7. I know, its limited support and stuff but I have this most annoying problem that just doesn't seem to want to go away.

Every day, several times a day, I am told there is an update available. I have gone in several times and downloaded and installed the latest release. The install goes fine, there are no issues. Yet, over and over again I am told there is an update... but I have the latest version installed.

In the past, I have used the "distribution" folder trick to stop updates and I have removed that a long time ago. I can't figure out why it keeps telling me there are updates, when there are none.

How can I stop this from doing updates where there are no updates to get? It's driving me nuts...

Gary :)

Asked by park-avenue 1 week ago

Last reply by cor-el 6 days ago

Default search engine settings

Hi there, In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that … (read more)

Hi there,

In the search settings, I have set DuckDuckGo as my default search engine and removed all other engines from the list of options. However, I often notice that Google (which I have removed from the options) has replaced DuckDuckGo as my default search engine and has again been added as an optional search engine, without me knowing. Why is this happening? Is it possible to stop it happening, and if so, how can I stop it happening?

Cheers Paul

Asked by charlygs4 1 week ago

Last reply by zeroknight 1 week ago

why is access denied to Go Outdoors website?

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get th… (read more)

Since the recent installation of the latest version of Firefox I am getting a simple 'Forbidden' message when I attempt to get to the Go Outdoors web site. I also get the same result when attempting to go to Blacks, another outdoor supplies provider similar to Go Outdoors.

Asked by MikeyJ 1 week ago

Last reply by cor-el 1 week ago

Viruses in C:\program files\Mozilla Firefox

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why? It seem to happen after using Faceb… (read more)

My Norton virus detection software regularly finds viruses and Trojan horses in the directory: C:\program files\Mozilla Firefox Why?

It seem to happen after using Facebook or more often Craigslist. I tried putting a read only attribute on this directory, but it still happens.

Norton then requires a reboot. So it is a hassle.

Does anyone have any ideas as to what is going on?

Asked by joe_raftery 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

website is loading in Korean instead of English

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can… (read more)

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can I change this? Thank you.

Asked by Ed Shepherd 1 week ago

Last reply by zeroknight 1 week ago

Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (read more)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Asked by raymond_larue 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

FireFox keeps crashing

FireFox has been crashing for the past few weeks, that is not the biggest problem, but it also does that during a restore session. Which makes me lose everything I've bee… (read more)

FireFox has been crashing for the past few weeks, that is not the biggest problem, but it also does that during a restore session. Which makes me lose everything I've been doing, the simplest solution I've found is reopening almost all of the tabs from last week, which is about 600 tabs that I then go through and get rid of what I don't need. That takes a lot of time, and my internet connection is not that good. which means that I will lose a large part of what I was working on the next time FireFox crashes during a restore session. Is there anything I can do to prevent Firefox from crashing?

greetings Iskander

Asked by Displayoff3 1 week ago

Last reply by Paul 1 week ago