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Simplify Page is available but isn't printing everything that shows in the Preview screen

I have the Simplify Page option set back up on my Print Preview screen and it appears to be working fine on the screen, but when I try to print the page it cuts a bunch o… (read more)

I have the Simplify Page option set back up on my Print Preview screen and it appears to be working fine on the screen, but when I try to print the page it cuts a bunch off on the right and on the bottom of the page. It doesn't appear to be a marginal issue. I think it's something with the latest version 90.0.1 of Firefox that I recently downloaded.

Please don't do away with the Simplify Page option! I use it ALL THE TIME!

Asked by cyoungohio 1 week ago

Last reply by Jonathan Watt 10 minutes ago

Prints cut off but ONLY for B/W...color prints fine

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right ed… (read more)

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right edge of the print gets about 3/4" cut off, even when I have margins set to "no margins" and scaling set as "fit to page width." I noticed this while printing to my Brother B/W laser printer. Today I tried printing to my Canon COLOR laser printer and it prints fine, nothing is cut off. I changed the Color Mode for the same Canon printer to B/W and the print gets cut off. So, apparently whenever I print to a B/W printer or set the Color Mode to B/W, the image gets cut off. When Color Mode is set to Color, it prints fine. Any ideas how I can fix this? It's super annoying. I want to be able to print to my B/W laser printer. Thanks!

Asked by klkoch 1 week ago

Last reply by Jonathan Watt 18 minutes ago

Firefox is suddenly asking for master password twice after being idle

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started. Firefox is suddenly asking for master password twice, while running, not at sta… (read more)

Firefox 90.0.2 on Windows 10 was installed on 7/27/2021 which is about when this started.

Firefox is suddenly asking for master password twice, while running, not at startup. I leave Firefox running at night. I find two password dialogs when I log in in the morning. I'm not sure if they display at a certain time (e.g. midnight), or if it is a result of the system going into sleep and waking.

When Firefox starts or restarts, it displays one master password as expected.

I found this article from two years ago , but the "hotfix-update-xpi-signing-intermediate-bug" is not found in about:debug or in profiles.

I have not installed any add-ons recently. Last Windows update was KB5004237 installed on 7/18.

Is it Firefox? What else could be causing this problem?

Asked by tim.11.g 53 minutes ago

Last reply by TyDraniu 19 minutes ago

printing KenKen puzzles has always worked. Now the right two columns are incomplete.

Printing kenken puzzles has always worked. starting on July 14, the right two columns of the puzzle are incomplete. All other programs that I have tried print fine, and… (read more)

Printing kenken puzzles has always worked. starting on July 14, the right two columns of the puzzle are incomplete. All other programs that I have tried print fine, and a kenken puzzle in EDGE prints fine. Also trying to print other items in Firefox does the same thing. Conclusion is that the problem is in Firefox. Suggestions please.

Asked by randhdanforth 1 week ago

Last reply by Jonathan Watt 23 minutes ago

Printing at Reduced Scale Cuts Off Page

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried … (read more)

I have an issue where Firefox is cutting off the lower half of each page (blank) when I print with reduced scale. It is an issue that only occurs in Firefox—I have tried another browser. I have tried three printers and it causes the issue on all of them. The issue occurs on all web pages I have tried. I have reset the print settings in Firefox, run Firefox in troubleshooting mode, and refreshed Firefox.

Print preview will show the pages correctly with reduced size, but when printed, the bottom half of each page is blank. However, in print preview, if I change the settings to only print the first page, the preview will then show the first page with the bottom half missing.

I am wondering if this problem is caused by the latest Windows update. That is the last change to the computer I am aware of before this printing problem occurred.

Anything else I can try to resolve this issue?

Asked by n_s_assistant 1 week ago

Last reply by Jonathan Watt 28 minutes ago

PDFs shrink to posage stamp size printing

For the last week or so when I try to print a PDF from Firefox it shrinks to the size of a postage stamp. THe only way to print full size is to open in a PDF program and … (read more)

For the last week or so when I try to print a PDF from Firefox it shrinks to the size of a postage stamp. THe only way to print full size is to open in a PDF program and print from there.

This behavior does not change by altering print settings.

Asked by firefox586 6 days ago

Last reply by Jonathan Watt 41 minutes ago

Youtube videos not playing

I am currently using Firefox 90.0.2 (64-bit) on windows 10. The YouTube videos do not play since last couple versions of Firefox, But I can play them using Edge and Chrom… (read more)

I am currently using Firefox 90.0.2 (64-bit) on windows 10. The YouTube videos do not play since last couple versions of Firefox, But I can play them using Edge and Chrome. The loading icon spinning for ever and nothing happens.

Asked by barzi1375 4 hours ago

Last reply by FredMcD 1 hour ago

Insertion point everywhere

On any website--from YouTube to Wikipedia, and even support.mozilla.org I saw this bar flickering--pressing the arrow keys made it move like it would in a normal text fie… (read more)

On any website--from YouTube to Wikipedia, and even support.mozilla.org I saw this bar flickering--pressing the arrow keys made it move like it would in a normal text field, like I was holding shift but without the blue highlights. It messed up with scrolling using page up/down, sometimes it'd mess with using the arrow keys to mess with YouTube volume, and just became a nuisance later on. Does anyone know how to turn it off?

Asked by teddiepresona4 22 hours ago

Last reply by FredMcD 1 hour ago

Two rows of shortcuts have dissapeared, so has history

Hi. Opened the browser yesterday to find that the shortcut buttons that sit in a new tab had all dissapeared, and it wouldn't let me manually add new ones (i just enter t… (read more)

Hi. Opened the browser yesterday to find that the shortcut buttons that sit in a new tab had all dissapeared, and it wouldn't let me manually add new ones (i just enter the name and url and then it stays black after hitting 'add'). The browsing history is also gone, as are all of the images for the sites in the bookmark bar.

I've looked for an 'old firefox data' on the desktop incase it went there but there isnt one, i've checked profiles to see if a new one was made but thats not it either. Does anyone know whats happened or what i can try next?

Thanks

Asked by innes.morton 5 hours ago

Last reply by cor-el 2 hours ago

Google Analytics not working

https://analytics.google.com/analytics/web/#/ I get a either page not found or a balnk page? I have no restrictions installed/checked? Any ideas? I am on version: 90.0.2 … (read more)

https://analytics.google.com/analytics/web/#/

I get a either page not found or a balnk page? I have no restrictions installed/checked?

Any ideas?

I am on version: 90.0.2 (64-bit)

Asked by MW 4 hours ago

Last reply by cor-el 2 hours ago

how secure is my passwords over other apps in system

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover p… (read more)

Hello mozilla support. Firstly I apologize for my english. I love Firefox and using him for many years this time i run on 64bit version number 88.0. I recently discover problem with my saved passwords in Firefox and i mean this broke my or everyone privacy using feature of saving passwords by Firefox. After some time past installation of antivirus program Avast on my desktop PC i was surprised with new installed program on my desktop named Avast Secure Browser. I ran this program first time and without any his any question he show up in front of meon desktop. I discover in his settings that all my passwords saved in Firefox was succesfully decrypted because when i click on the eye icon my password was showed up as he is in firefox. Then i search for a file in my user profile where the Avast Secure Browser has my passwords stored and then check this file on all other user profiles on my PC where nobody not even once run this Avast Secure Browser but all passwords was already prepared for them in that file on all user accounts without any grant or approval by other users during their work on PC. I am only man which administrate this PC and I dont allow Avast Secure Browser stole my passwords from Firefox. My questions is obvious. How secure is for any user which stored their passwords in Firefox before any other system application like antivirus installed on PC with platform windows? How is possible for any app simply decrypt my passwords from logins.json file? For me it is a very bad if this was allowed through maybe some function in Firefox API that can some program use, but i am not an expert on Firefox a that is why i wrote this. If a problem is Avast which use some not good practise in this app, then i immediately send him feedback. But firstly i want answer from your team.

Asked by mbagin24 3 weeks ago

Last reply by ReZzA 2 hours ago

Firefox password Manager

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening a… (read more)

I use & want to continue using Firefox Password Manager but, since updating to Version 90.0.2 (64Bit), The "Please enter your primary password" window keeps opening about every 15 minutes (I have not timed it). I have already entered my primary password & used the auto login with several webpages. Then the login window will popup & I will have to re-enter the password before I can use the features. I am running Windows 10, with the latest updates installed.

Asked by antrim-enterprises 8 hours ago

Last reply by Old Jim 5 hours ago

Firefox doesn't change sound device player (headphones/speakers)

Hi, I was trying to see videos on Youtube and I was connecting my Headphones but, Firefox 90.0.2 (64-bit) keeps using the Speaker, doesn't works Up/Down Volume. My OS: Wi… (read more)

Hi, I was trying to see videos on Youtube and I was connecting my Headphones but, Firefox 90.0.2 (64-bit) keeps using the Speaker, doesn't works Up/Down Volume. My OS: Windows 10 PRO

I was testing on Chrome & VLC (stored videos in my PC) and works perfectly (I connected my headphones and I can hear from them, I disconnected them and I can hear from speaker).

Asked by joseluisbz 9 hours ago

Last reply by cor-el 5 hours ago

Firefox losing history

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate sea… (read more)

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

Asked by empleat 3 months ago

Last reply by cor-el 6 hours ago

We can’t connect to the server at edd.ca.gov.

With Firefox We can’t connect to the server at edd.ca.gov. but have no problem with other browsers. Access Denied You don't have permission to access "http://portal.edd.… (read more)

With Firefox We can’t connect to the server at edd.ca.gov. but have no problem with other browsers.

Access Denied You don't have permission to access "http://portal.edd.ca.gov/WebApp/Login" on this server.

Reference #18.8c102317.1627504651.12a71da7

Asked by Mike’s firefox 17 hours ago

Last reply by cor-el 6 hours ago

Has the top menu bar disappeared in the new version of Firefox Browser?

I have installed Firefox browser, version 88.0.1 on Windows 10. I have planned to update to 90.0.2. version, but first, I would like to know if the new version will keep … (read more)

I have installed Firefox browser, version 88.0.1 on Windows 10. I have planned to update to 90.0.2. version, but first, I would like to know if the new version will keep the top menu bar as an usual default. Thanks.

Asked by r.t@g en Ffx 16 hours ago

Last reply by jscher2000 14 hours ago

Backup and Import of Bookmarks in Firefox

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive.… (read more)

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive. The new file shows up. And I import my newly backed up bookmarks. I get the usual warning.... this will overwite etc...... I import.... I get a load of rubbish. This was how I always moved my most current bookmarks between computers. Something has changed in Firefox. Any explanation and help is appreciated. Thanks. [email]@yahoo.com

Asked by johnn277 1 day ago

Last reply by jscher2000 15 hours ago

How can i move faster up and down within a bookmark folder

For example, in a bookmarks folder I have 200 bookmarks. is it possible to get from the beginning to the end faster than scrolling? In edge there is a bar on the side to … (read more)

For example, in a bookmarks folder I have 200 bookmarks. is it possible to get from the beginning to the end faster than scrolling? In edge there is a bar on the side to move quickly up and down

Asked by badkreuznach 1 day ago

Last reply by jscher2000 17 hours ago