Firefox Support Forum

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Right, so, this is genuinely a weird one - Wherever the bottom of my scrollbar is, whenever I scroll, it will have a tearing effect on the text above and below it- as if its trying to decide "Am I up here? or down here?" I have no way of capturing this via screen shot, I've disabled Hardware acceleration for a previous issue (Firefox would flicker on certain pages, and outright crash). I can't find an issue with my graphics drivers, as everything else runs and works as standard as normal. It's only firefox that has this issue, as Edge and Chrome work perfectly fine.

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are attempting to install an add-on from 'performoverlyoriginalapplication.icu. Make sure you trust this site before continuing" Is this a legitimate Firefox update, and IF IT IS - why do I get that warning from Firefox. I do NOT know, so therefore can NOT "trust" performoverlyoriginalapplication.icu. Can someone who knows this subject better PLEASE advise whethere this is a legitimate update for Firefox and can they be trusted. Also IF that is the caes why does Firefox send me a "warning"???? Thanks for your help.

Walt

Hello everybody and sorry for my English

I have all time this screen for connexion at the Google. I connect all the time but the authentication comes back

Help :D

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

Firefox according to task manager is using around 3gig of ram. I'm having trouble clicking on anything because there is a delay. I've uninstalled what few add-ons i had and no improvement. My pc is Intel I59400f running windows 10 with 8 gig ram plus gtx1660 super with 6gb ram too

Please bring back "exceptions" to security blocks.

We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, but could NOT cancel a monthly recurrent charged membership due to FF connection "security" impositions.

I had to use Microsoft Edge to stop my credit card from being charged.

When you do not allow exceptions, you are absolutely dictating what we are "allowed" to connect to, as well as forcing the use of other browsers.

If some people are too stupid to have internet security, and too stupid to know better than to go to websites they do not know to be secure, and make an exception anyway, So be it on them. The rest of us do not want to be handicapped, having to jump through hoops to complete our business.

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks (probably 100 saved websites). I dont remember when the last time I did a BACKUP of my favorites folder and I think that I added websites to the folder just within the past week. How can I get them back? There is no "Recycle bin-type thing to restore from. HELP!

When I try to print a document, including from your frequent questions site, the right and left margins are equal to 1 3/4 inches even though on the web site the margins are set at .5 inches. I have tinkered with all the available options but no matter what I do the result is 1 3/4 inch right and left margins.

This also happens when I try to print a document from Vanguard's message center.

How do I resolve this matter

John V.

I can not even find out how to send Firefox a message. Every time they up date they screw things up. If they keep changing my home pages I am going to quit using firefox

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

After the latest Firefox update my Bixolon printer no longer prints receipts out of our Lightspeed POS system. It will print receipts if I am using Chrome or MS Edge so it is a Firefox problem. I tried the about:config, print_printer delete and still have the problem. If I go into Control Panel and do a test print it prints fine. This is a Firefox problem and I need a fix that works!

This is going on for the last 5 days or so days. It seems to happen on a fixed schedule. Everyday on a specific time I will get logged out of google,gmail,youtube,facebook,reddit and have to re-accept cookies. I am not sure why this is happening but it is very annoying.

I just started having this problem a few days ago prior to the latest FF update. I'll be browsing around and on some websites, all the sudden when I click on a navigation link, I get this Access Denied error. I've tried disabling all add-ons, totally shutting down my VPN, double checked my firewall settings, cleaned out my cookies and internet cache and even updated FF to the current version.I know these few websites (so far) are active, so after doing more researching, I've come here to see if anybody else has any ideas. I would appreciate it

Gregg