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Firefox browser closing/crashing

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes. I have my emails configured where Yahoo and gmail available by sele… (read more)

I have noticed issues with; when I download an attachment, i.e.graphics file, that the browser closes.

I have my emails configured where Yahoo and gmail available by selecting. Sometimes Yahoo mail will close and Gmail will remain open, Firefox doesn't crash but somehow closes either gmail or yahoo but not both???

Asked by Bill Pettit 1 hour ago

Last reply by Paul 16 minutes ago

Double spacing in Bookmarks Menu and sidebars is back

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying. Has there been any progress with finding a solution … (read more)

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Asked by kuopiofi 20 hours ago

Last reply by jscher2000 - Support Volunteer 47 minutes ago

Can't log in to Google acc with Firefox DevEd

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and oth… (read more)

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and other browsers, everything works as usual.

Asked by ImmortalDoge 6 hours ago

Last reply by jonzn4SUSE 1 hour ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 weeks ago

Last reply by Matt 1 hour ago

Using phone as a hardware security key

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3… (read more)

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

Asked by paulsiu1887 2 hours ago

Last reply by jonzn4SUSE 2 hours ago

Admin rights required to update firefox on 1 workstation

The relatively new computer (running Windows 10) used by a non-admin person keeps asking for admin permission every time there's a firefox update. I have several other wo… (read more)

The relatively new computer (running Windows 10) used by a non-admin person keeps asking for admin permission every time there's a firefox update. I have several other workstations with firefox and none of those ask for admin rights to be able to update. No solution found in several internet searches for this problem. I'm about ready to put Chrome on this person's computer so I don't have to go to his desk & enter my admin credentials for just a damn FF update.

Asked by craig84 3 days ago

Last reply by jonzn4SUSE 2 hours ago

Trying to download a large zip file. Download stops after roughly 30 seconds and cuts the file

Hello, I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer … (read more)

Hello,

I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer and 7zip say there is a problem with the file: "Unexpected end of data". I have downloaded this file multiple times and the file size is different every time. The largest proportion I have managed to download is 1.7GB. I have noticed that the file size I end up with is proportional to the download speed during the download (usually between 20 to 40 Mbps).

I have also noticed that the download never lasts longer than ~30 seconds, which is why I think it could be a Firefox issue. Is there some way I can remove this 30 second cap? The download speed is limited by the host website so I am afraid there is not much I can do in that regard.

Any help would be much appreciated :)

Asked by arturmbnunes 10 hours ago

Last reply by jonzn4SUSE 2 hours ago

Yahoo Mail no longer working after latest release - need to use another browser...

I can no longer use Yahoo Mail on Firefox and have had to move to Chrome and Bing in the short term. 1) Contacts no longer show up when starting to compose a mail 2) Writ… (read more)

I can no longer use Yahoo Mail on Firefox and have had to move to Chrome and Bing in the short term.

1) Contacts no longer show up when starting to compose a mail

2) Writing a mail - the CTRL key no longer work. CTRL I opens a Page Info CTRL B Opens Bookmarks etc....

3) None of the buttons work at the top -Move -Delete -Spam

Basically, Firefox is useless for Yahoo Mail now!

Firefox is normally the best, but not yesterday or today.

Hope it can be fixed soon.

-D

Asked by davidforster 5 hours ago

Last reply by jonzn4SUSE 2 hours ago

Audio is not working properly

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, twi… (read more)

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Asked by nicholasreinold 21 hours ago

Last reply by RobertJ 6 hours ago

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, bec… (read more)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 1 day ago

Last reply by jonzn4SUSE 11 hours ago

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 1 day ago

Last reply by James 15 hours ago

No Choice to select a Reinstall location. It always reinstalls in the same original folder.

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to… (read more)

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to uninstall Firefox and reinstall in a different folder. I can uninstall just fine; Microsoft and Glary tools don't find a trace of Firefox/Mozilla on the drive. I reboot, download Firefox using Edge and attempt to reinstall Firefox. The reinstall simply states that I'm trying to reinstall, and it'll take a few moments. AT NO TIME do I have a chance to specify WHERE to install/reinstall. How do I reinstall Firefox in a different folder?

Asked by rakgoma 1 day ago

Last reply by James 15 hours ago

Firefox Add-On Caution Label

Hi, I have noticed that our Extension has started getting a Caution Label with the message 'This add-on is not actively monitored for security by Mozilla. Make sure you t… (read more)

Hi, I have noticed that our Extension has started getting a Caution Label with the message 'This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing.'. Wondering if you can help me identify why the Extension has started getting this label and any help with remediating it so that label doesn't show any longer it would be much appreciated.

If this is not the right avenue for this question would you be able to provide a add-on developer support email as I was unable to find one when looking over the Developer Hub.

Thanks!

Asked by ppdev1 17 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Websites not displaying all elements

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in a… (read more)

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in as user scrolls down the page. The page will sometimes load fine, but other times elements don't display resulting in large blank areas and the hero video doesn't load.

It's behaving as if Javascript is disabled in browser settings, but it is enabled. Only happens in Firefox, no issues in Chrome. My developers can't figure out what's happening.

https://kmsc.ca/ and https://carbertwaite.com/

Asked by cgchang 22 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

saved log-in not shown in password manager

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevan… (read more)

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevant and may confuse the issue more, the reason I want to delete log-in + password is because I have to create a new account every 2-3 months, which I then save. So when loading the home page, the current and all previously saved log-ins get listed. I've tried to manually delete one when on the home page, but unlike keystroke searches which do get deleted, this one remains in the list. I suppose I could clear everything and save all the log-in details for each site again, but why are the log-ins for one particular site not showing up ?

Thanks

Asked by whichstroke-delmar 1 day ago

Last reply by cor-el 16 hours ago

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions … (read more)

I imported my bookmarks from an HTML file but they are not showing even after I close and restart the browser. Where are my bookmarks? And furthermore, your instructions for importing them in the first place did not work for me because the sequence and pictures did not match what I saw in my browser. I played around with it until I found the import part. And yet, no bookmarks.

Asked by afiandac 21 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

firefox browser

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too … (read more)

I'm really having a hard time getting firefox to work on my pc which runs on windows 10. I updated my pc and now firefox isn't working correctly. My facebook page is too big and I can't see everything

Asked by DDarcusio 1 day ago

Last reply by RobertJ 19 hours ago