Firefox Community Forum

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.de/. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

I was told my bank that there has been an issue with firefox since the last upgrade. I can sign into my account, but if I try to do anything or click on anything, the site locks up and I can not do anything except for sign out. They told me that it was on your end and that you needed customers to reach out. It's becoming frustrating that I can't use firefox for this application. I can get into my account and do what needs to be done with other browsers. What can you do on your end. The bank is Mission Federal Credit Union. Thank you! I look forward to hearing back with good news!

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Since 129.01 i cannot play HD Videos on amazon any longer. This Problem happened alot over the years. It really goes on my nerve. The only reason i cannot get rid of spyware like chrome is because its the only method to watch amazon videos reliably. SD only works, Widevine also had an update yesterday, so maybe its part of the problem. Anyway, did a Firefox reset, testet on another windows machine. Does not work anymore. Please fix it.

Suddenly, two of my email accounts are showing blank messages on Firefox, but are fine on other browsers. I'm using Firefox 128.1 ESR. I recently updated Firefox from 128 ESR to 128.1 ESR.

On one of them Ctrl-A highlights the main body of the email (GMX Mail) and then reloads itself and shows okay, but I'm not going to continue to use it like that.

The other one, I can manually highlight the otherwise invisible text, but then it just goes away again, and this is my main email (Proton Mail), so it is unusable in Firefox.

How do I remove the last ESR update? Do I have to switch browsers permanently or is this fixable?

Thanks, AnneF

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are not available when local storage is disabled." I went to the settings and allowed exceptions to all the things (pop-ups, cookies, tracking, etc.). None of that worked.

As I couldn't figure out how to do this I went through your FAQs. Found someone who had the same issue on his MAC and followed the instructions given there by an administrator. That being to go to https://firefox-storage-test.glitch.me/ and run that test. It shows there's nothing wrong. BigFish still shows it's error message.

This is one of my favorite sites and I use it daily. Yesterday I was able to access it just fine, today I can't even get their login script to show up. I haven't had any Firefox updates in several weeks, either. Please help me resolve this issue as soon as possible.

Thank you! -Lisa W

Results from the glitch.me test:

Overview: Storage is working. This is your first visit or all storage was automatically cleared. Specific Subsystem Statuses:

LocalStorage

   Good: Totally Working. (fullyOperational)

QuotaManager

   Good: Totally Working. (fullyOperational)

IndexedDB

   Good: Totally Working. (fullyOperational)

Cache API

   Good: Totally Working. (fullyOperational)

Debug Info:

{

 "v": 1,
 "curVersion": 129,
 "prevVersion": 0,
 "ls": {},
 "qm": {
   "lastWorkedIn": 129
 },
 "idb": {
   "persistentCreatedIn": 129,
   "persistentLastOpenedIn": 129,
   "clearDetectedIn": 0
 },
 "cache": {
   "firstCacheCreatedIn": 129,
   "unpaddedOpaqueCreatedIn": 0,
   "paddedOpaqueCreatedIn": 129
 }

}

The following websites: zwift.com https://www.myfitnesspal.com/account/login?error=RecaptchaFailed

Cannot login. Running FF version 129.0.2 64bit.

On using Google search, many times it behaves as if I've done nothing...

Communication between Firefox and their server seems dropped. Press enter/search and... nothing

Or do they* want us to use Chrome?

Firefox keeps getting "An error occurred during a connection to redirectlinkway.top. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR" when I try to use Juno email.

Microsoft Edge works fine on Juno email, but I don't and to drop Firefox in favor of Edge. Firefox has all of my bookmarks and all of my passwords.

For a while now, websites will refuse to load unless I re-launch the browser or swap between troubleshooting mode and regular. To further clarify, the problem persists with both troubleshooting and regular modes. The website itself does not matter, as it happens with every website. When re-launching the browser the website works fine, but the issue might come back on a refresh. Furthermore, it might take several reboots to load the website. I have tried half a dozen different things from a clean install of Firefox to using a few recommended tweaks to the config.

Okay, so starting a few months ago, ANY time I try to search Google from my Firefox start/home page... Nothing. It just will not go. It just loads forever. 3 out of 5 times it will not do anything. However, I can go to Opera which has all the same plugins and its totally fine. Most times i open a new tab I know confidently that whatever I try to search for is not going to load.

This keeps up Im gonna uninstall Firefox and just start using Opera full time.

I use this 2 websites almost on a daily basis: www.saij.gob.ar and www.cij.gov.ar. They are official government websites that contain information about the laws and jurisprudence of my country. Since about last friday, whenever I access any page on those websites they don't display all the information they are supposed to. In the case of saij.gob.ar pages only show the header, but not the full text of the law. In the case of cij.gov.ar/sentencias.html when I try to download a court ruling I get a 0kb file. I thought it was an issue with the websites, but it turns out I can access them just fine from my phone using Chrome. I can even access them on the same pc, using Firefox private browser mode. It seems to be an issue with the "regular" version of the browser. This is a big deal to me, because I need to use those websites for work.

I attach 2 screenshots of this page: http://www.saij.gob.ar/26994-nacional-codigo-civil-comercial-nacion-lns0005965-2014-10-01/123456789-0abc-defg-g56-95000scanyel?q=%28numero-norma%3A26994%20%29&o=0&f=Total%7CTipo%20de%20Documento/Legislaci%F3n/Ley%7CFecha%7COrganismo%7CPublicaci%F3n%7CTema%7CEstado%20de%20Vigencia%7CAutor%7CJurisdicci%F3n&t=1 The first one shows the page on the regular browser, the other on private mode. Notice how small the scrollbar is in the second image, because there's a lot more content on the exact same page. Before you ask: I already tried accessing the website on "troubleshooting mode", it keeps displaying it wrong.

I cant log into x.com. Whether tracking is set to strict or not. I just get the same error. I have tried re-starting my browser and computer. I currently have it set to strict and have it turned off for this site. Why cant I go to this web site?

Hello, the Secure Connection Failed started up after one of your recent updates. It is affecting News Max and my banks internet banking software. Both sites work fine in MS Edge. The fix I read on your site said to try this: "In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.

   Click I'll be careful, I promise! to continue to the about:config page.
   copy the next security.ssl.enable_ocsp_stapling and paste it in the search field
   double-click on it to make it false
   close the page, exit firefox and restart it. "

Doesn't work for me. What else can I try?

Take care, Doug

Firefox Can’t Open This Page

To protect your security, vimeo.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Many websites show this. How to overcome this

When I go to linkedin.com, it gets stuck on the loading screen and never progresses to a usable site. It worked fine on August 22nd but was broken on the 23rd, and I don't think anything on my end updated overnight. I haven't noticed an issue on any other websites. Is there a way to fix this?

• Works fine on safari and chrome.
• No change when I disable adblockers.
• Restarting firefox did not fix it.
• Deleting cookies and clearing the cache did not fix it.

Thanks!

When I try to edit & crop in Google Photos, I get the image artifacts as you can see in the image with lines and the image doesn't correct itself so it's impossible to edit well. If I save the image after all the lines are added, then reload it will show but then I have to start the crop over again to get both sides.

This works fine in Google Chrome, so there is some issue with the Firefox browser on my laptop. graphics: Intel Iris Xe Graphics 1920x1080 x 8bit 60.05 Hz refresh rate

What could be causing an issue on Firefox but not Chrome?