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Missing Passwords

Hi there! I installed Firefox on a new computer, set up my sync account and don't have (or see) all my passwords. I had almost 300 passwords, now I have 60~ passwords on… (read more)

Hi there! I installed Firefox on a new computer, set up my sync account and don't have (or see) all my passwords.

I had almost 300 passwords, now I have 60~ passwords on my new PC.

Can anyone help me?

Asked by Manoela Pi. 3 days ago

Last reply by cor-el 11 hours ago

Where is my sync'd data?

I have been using Sync to keep my data backed up for the last 3 months. I got a new computer and logged in expecting Sync would bring my data in. To my surprise, NOTHIN… (read more)

I have been using Sync to keep my data backed up for the last 3 months. I got a new computer and logged in expecting Sync would bring my data in. To my surprise, NOTHING! All my open tabs, all my book marks, history, saved passwords... GONE!

And I can't go to the old computer because it has been turned in.

Where is my data?

Asked by JSherwood 1 day ago

Last reply by cor-el 1 day ago

sync tabs sign in goes to page: " Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way."

Even though I am signed in to the main support page, attempting to sync tabs leads to the page "Blocked by Content Security Policy This page has a content security po… (read more)

Even though I am signed in to the main support page, attempting to sync tabs leads to the page

"Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it." at the address: about:accounts?action=signin&entrypoint=preferences

what other ways are availabe to sync?

Asked by elvisbeatle 1 month ago

Last reply by Mark Garvey 1 day ago

Redid my computer, Reinstalled Firefox. And Profile and Bookmarks were Wiped

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android). I signed in using Authy as the MPA. my account came back as blank. … (read more)

When I reinstalled firefox, I had a complete sync on my Tablet (chrome), and my phone (Android).

I signed in using Authy as the MPA. my account came back as blank. I thought wierd. Then signed in again to my phone, It was also blanked, even though it showed previous website visits than no longer were in the profile.

I know have one device (Chrome book). with a complete profile and book mark list, along with passwords etc. Dont wanna sync, as it will wipe that as well. How can I get it to populate correctly.

From Chrome to Android etc.

Asked by Steve 1 day ago

Last reply by cor-el 1 day ago

How to set 'primary' computer when syncing 2 existing firefox accounts

Hello, Last time I attempted to sync Firefox on my existing PC and Laptop, I ended up with only what was on the 'minor' of the 2 devices. How do I do the initial sync to … (read more)

Hello, Last time I attempted to sync Firefox on my existing PC and Laptop, I ended up with only what was on the 'minor' of the 2 devices. How do I do the initial sync to ensure that the settings on my PC, my 'primary' computer, are moved to the Laptop (the secondary computer) and not the other way around? Thanks Chris

Asked by chris119 2 days ago

Last reply by cor-el 2 days ago

Passwords Don't sync across devices

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly adv… (read more)

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

Asked by zubair.nizami 2 days ago

Last reply by cor-el 2 days ago

Firefox sync not working/backup of all my bookmarks, saved passwords and other stuff just gone?

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped… (read more)

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped my complete backup from my account in Firefox sync, theres nothing left and obviously I did not create a manual backup of all my Firefox data because I already did this procedure 5-10 times in the past.

I am absolutely furious right now, its not just the saved pages, many of which are needed for work, but also the countless number of saved login details.

I need help desperately right now before I completely uninstall everything Firefox related and never touch it again.

Asked by lucas.disselkamp 3 days ago

Last reply by Dropa 3 days ago

can't sync 2nd laptop to firefox

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out a… (read more)

I have a 2nd laptop that I need to sync for my passwords and bookmarks, everytime I try to sync it says incorrect password, when I know it's correct. then locks me out after a few attempts but it works fine on the main laptop! Please, I need help! thank you

Asked by Girls With Guitars 2 months ago

Last reply by paul.martzen 1 week ago

I lost my bookmarks and saved logins

Just now I recreated my firefox login password and re-logged into the firefox account. After synchronization, I did not find my bookmarks and saved logins. Could you ple… (read more)

Just now I recreated my firefox login password and re-logged into the firefox account. After synchronization, I did not find my bookmarks and saved logins. Could you please help me troubleshoot the problem? Firefox Verison: Desktop: Firefox 102.9.0esr(64Bit) Debian 11 Mobile: Firefox Nightly 113.0a1(Build #2015940355), 77b44afdeb+ GV:113.0a1-20230322094136 AS:97.2.0 Android 13

Asked by aworking1115 1 week ago

Last reply by jonzn4SUSE 1 week ago

Password synchronization is turned on, but I can't see the synchronized password on the other machine

Password synchronization is turned on, and I can't see the synced password on the other machine, but I can see the synced bookmarks。As shown in the image, password synchr… (read more)

Password synchronization is turned on, and I can't see the synced password on the other machine, but I can see the synced bookmarks。As shown in the image, password synchronization is turned on。Hope to get help, thank you all.

Asked by dcbxz 1 week ago

Last reply by cor-el 1 week ago

user / sync accounts on browser

Dear Mozilla This is the first time I've ever written to you about anything, but I don't know what to do next I have an account [I think it's a mozilla account, not exc… (read more)

Dear Mozilla

This is the first time I've ever written to you about anything, but I don't know what to do next

I have an account [I think it's a mozilla account, not exclusively for firefox] but I think instead of using the one account, there might be one or two devices signed into another account. I have multiple domains and I think an account for my email address on two of them: [edited] @incorrigo.com and [edited] @incorrigo.me

Now I've added a new domain to my project, and purchased a decent SSL certification: [edited] @incorrigo.io

What I want to ask you is: - do I have two accounts running with the two email addresses above? + if yes, are they configured to work together in such a way that no action from me is needed? + if yes, can they be merged to create one new account: [edited] @incorrigo.io [provided that I can clear security for both existing accounts] + if they can't be merged into a new account, what do I need to do in order to go about doing this myself? - can you give me more information? that's specific to: (a)sync tabs / settings across devices; (b) saving my bank card details so they can be used without having to go and find my bank card [which is in safe keeping somewhere for me]; (c) saving various login, password, session details; my personal privacy [client-side]

I understand that this is probably an unusual problem but if I can merge and recover such details [you don't even need to create a new account, if I could just import what I need from the least-used one, into the most-used one]

There are a number of devices that I am logged in on, and I'm sure that [edited] @incorrigo.com or [edited] @incorrigo.me is signed into quite a few places. I don't mind any active logins, I just want to know which account appears to get used the most so that I can grab any settings I get from the other one and then delete any un-necessary / redundant accounts / data

You can contact me on: [multiple email address removed from public forum] irc://irc.incorrigo.io/theo

Kind Regards Theo

Asked by L. HESPERUS 1 week ago

Last reply by Dropa 1 week ago

I have reset the account accidentally to recover my password all the data is lost

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a l… (read more)

I have reset the account accidentally to recover my password all the data is lost. Could you please change the data back to my old copy on server please. I don't have a local copy of the data

Asked by dileep315 2 weeks ago

Last reply by petergroft 1 week ago

lost bookmarks and saved passwords

i lost my bookmarks and saved passwords data saved in my account by resetting the password. Please help me how to get my bookmarks and saved passwords data. … (read more)

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

Asked by rk.gone 4 weeks ago

Last reply by Randy C. 1 week ago

Firefox update problem.

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111… (read more)

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111.0 and maxi-Version < = 111.0 The result is I can no longer access the internet through Firefox.

Asked by bottom-susan 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago