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What or which "Authentication app"??

I am attempting to perform a 2 steps verification. Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication a… (read more)

I am attempting to perform a 2 steps verification.

Firefox is asking me: "Open your authentication app and enter the security code it provides." What "Authentication app"?? On my Mac? On my iPhone? I have been unable to figure out what Firefox means.

I have tried a number of those apps, but none of the codes was accepted (Authenticator, Google's Authenticator, iDnow).

Any suggestion will be greatly appreciated. /Boris D.

Asked by DragonB 1 day ago

Last reply by cor-el 1 day ago

Is Firefox Sync bi-directional?

I only want to sync my bookmarks FROM my Windows desktop TO my android tablet. I do not want my desktop bookmarks disturbed or changed in any way. Is this possible? … (read more)

I only want to sync my bookmarks FROM my Windows desktop TO my android tablet. I do not want my desktop bookmarks disturbed or changed in any way. Is this possible?

Asked by Randy G. 6 days ago

Last reply by FredMcD 6 days ago

Lost all of the synced data from Firefox Sync account

I had been collecting bookmarks in my Firefox account for at least 5 year. But yesterday after reinstalling Windows, I logged in my Firefox account in Browser, clicked sy… (read more)

I had been collecting bookmarks in my Firefox account for at least 5 year. But yesterday after reinstalling Windows, I logged in my Firefox account in Browser, clicked sycning button and got nothing. Maybe it was rewrited by a new data, but all of my old bookmarks are lost now. Is there something I could do to restore my previous history?

Thanks a lot.

Asked by alialek 1 week ago

Last reply by Seburo 6 days ago

My account disappeared?

I reinstalled windows and when I downloaded Firefox, my account had been deleted. When I tried to log in to firefox sync, it asked me to make a new account. I had so many… (read more)

I reinstalled windows and when I downloaded Firefox, my account had been deleted. When I tried to log in to firefox sync, it asked me to make a new account.

I had so many passwords on there and now I can no longer access as my account was deleted

Please help

Asked by matthewdani07 1 week ago

Last reply by jscher2000 1 week ago

Lockwise wont sync. Passwords wont sync from android to windows

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80… (read more)

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80.0.1

Already checked that sync is active and passwords are also checked, i have clicked the "sync" button but nothing happens. Everything else was correctly synced (bookmarks, history, tbs, etc) excep lockwise

Asked by A Federico RE 1 week ago

Last reply by cor-el 1 week ago

Bookmarks going crazy

Ever since an update a few versions ago, my bookmarks have gone crazy. I have tried numerous times deleting and sorting them out but next time I opne firefox, it seems t… (read more)

Ever since an update a few versions ago, my bookmarks have gone crazy. I have tried numerous times deleting and sorting them out but next time I opne firefox, it seems to 'sync' from some crazy old version and puts back in all the old bookmarks. They are now a total mess. I've tried unsyncing all but one computer and then deleted all the ones I didn't want but again, it still happens. Any thoughts on how and why? It's become intolerable now to the point where they are such a mess I just don't bother using them, which is really annoying because I used to use bookmarks all the time to stay organised. What happened?!

Asked by dmaxwellstewart 1 week ago

Last reply by cor-el 1 week ago

I've lost my data after resetting my firefox account password

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back. … (read more)

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back.

Asked by kvinesh966 1 week ago

Last reply by philipp 1 week ago

Firefox sync erased my Metamask account with all the money.

Hi. I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my … (read more)

Hi.

I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not.

When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back.

How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet?

Thanks in advance for your help!

Asked by g.zobern 2 weeks ago

Last reply by cor-el 1 week ago

Clod tabs from old device exists but does not available

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in s… (read more)

Hello! Few minutes ago my laptop (Dell Inspiron 5479) crashed. That`s not a FFs fault. But after that all my sessions, bookmarks and (a lot of) tabs disappeared. Btw in search field I see suggestions from old profile, which I also once lost. How can I get access to those tabs? My current device name like tim-dell-FF-nigtly. Phantom device name is tim-manjaro-dell, but I even can`t see it in devices list. (Sorry for my English)

Asked by Тимур 1 week ago

Last reply by cor-el 1 week ago

Credentials passwords gone

Hi guys I have a big problem here, I have CleanMyMac X on both iMac and MacBook Air. I cleaned as always the computers, and always have to log in again in the firefox bro… (read more)

Hi guys I have a big problem here, I have CleanMyMac X on both iMac and MacBook Air. I cleaned as always the computers, and always have to log in again in the firefox browser after the computer cleaning because I also clean the cache. Alway normal. This time on both computers, after I cleaned and log out automatically from firefox sync I reckon I don't have any credentials and password anymore! Even after I log in with firefox and sync.

I would like to understand a possible practical reason and if there is a way to restore my credentials. Please understand that I ask for a clear step by step solution or discussion to my problem. Give me if there is any clear step by step information basis, I don't understand unclear codes or unclear information. I have been using the Pc and Mac for 25 years, but I do not understand geeks language or obvious (for you perhaps) kind of instructions. So please be clear and specific and I will be more than grateful for your kind help!

Asked by zurghlightyear 2 weeks ago

Last reply by cor-el 2 weeks ago

Need help in password reset

Hi, I wanted to login to firefox from my android, but i realized that i forgot my firefox account password. I tried to reset, but it says it will reset all my saved bookm… (read more)

Hi,

I wanted to login to firefox from my android, but i realized that i forgot my firefox account password. I tried to reset, but it says it will reset all my saved bookmarks, which is the main reason i want to login into android firefox. Please suggest me a way to reset password without loosing my same bookmarks and saved password.

Thanks in advance.

Regards, Suhas

Asked by suhastiwari.cisco 2 weeks ago

Last reply by cor-el 2 weeks ago

5 YEARS OF BOOKMARKS LOST DUE TO LOCKSAFE

Didn't want, Didn't NEED, Didn't want to use firefox ever again. 5 YEARS OF BOOKMARKS GONE, FROM BEING FORCED INTO USING LOCKWISE. Instead of the OLD, tried and true book… (read more)

Didn't want, Didn't NEED, Didn't want to use firefox ever again.

5 YEARS OF BOOKMARKS GONE, FROM BEING FORCED INTO USING LOCKWISE.

Instead of the OLD, tried and true bookmarks system.

Tell me how i can get them back?

go on....you know it's impossible.

"With LOCKSAFE you'll keep your passwords more safe and secure" BS

So go on, how does one STRIP out the LOCKSAFE? How does one revert back to their bookmarks before this person that forced a addon upon us?

Asked by redwolfrz 2 weeks ago

Last reply by cor-el 2 weeks ago

Recover Firefox password without losing bookmarks and saved logins

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my … (read more)

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my saved passwords. Today I got a new computer and wanted to sync with my Firefox from the old computer. The old computer is asking for a Firefox password, which I don't have (I've tried everything I can think of but I set it 10 years ago). I searched for help online and tried setting a "Master Password." Now, despite entering the EXACT password I selected, it is saying it's wrong and I'm locked out of all of my saved logins on the original computer as well.

I have a secondary email but nothing seems to generate a recovery email (yes, I am stupid and didn't enable recovery key and now I cannot do it because I don't have the password). Is there any way for me to get back into my saved logins? I am using the old computer to work from home and cannot complete any work now. The company sent me a brand new laptop, but all of my logins and passwords are on the old computer tha now wants a master password.

Asked by rl.witter 3 months ago

Last reply by jscher2000 3 months ago

My passwords disappeared

I've woken up to discover that my passwords have all vanished. My bookmarks are available. My usernames are suggested, but my passwords have all disappeared. I checked "s… (read more)

I've woken up to discover that my passwords have all vanished. My bookmarks are available. My usernames are suggested, but my passwords have all disappeared. I checked "saved passwords", and it's totally empty. I really hope it's fixable. I've always proceeded with auto-fill. There are passwords I haven't manually typed in over three years.

Asked by Brandonheatu 2 months ago

Last reply by aditya81028 2 months ago