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Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 4 months ago

Last reply by krupkaa2 4 months ago

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com.

bold text Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com. If you entered the right address, you can: Try ag… (read more)

bold text Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by Bobby O 5 months ago

Last reply by LockleyA 3 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 4 months ago

Last reply by TyDraniu 1 month ago

Browser changed my country

Mozilla changed my location to portugal. All i see are ads in portuguese and it is annoying. I don't have a vpn on, doesn't matter how many times i change it back, it kee… (read more)

Mozilla changed my location to portugal. All i see are ads in portuguese and it is annoying. I don't have a vpn on, doesn't matter how many times i change it back, it keeps showing me portuguese. How do i change it back?

Asked by Dimitris Papanikolaou 5 months ago

Last reply by markwarner22 5 months ago

Now blocked from Etsy only on Firefox

Suddenly blocked from Etsy only on Firefox today. Still works fine on all other browsers. I get this error message when trying to sign into Etsy on Firefox. Why? … (read more)

Suddenly blocked from Etsy only on Firefox today. Still works fine on all other browsers. I get this error message when trying to sign into Etsy on Firefox.

Why? Something about the behaviour of the browser has caught our attention.

There are various possible explanations for this:

   You are browsing and clicking at a speed much faster than expected of a human being.
   Something is preventing JavaScript from working on your computer.
   There is a robot on the same network (IP 73.43.0.132) as you.

firefox vs. Chrome

running windows 11 on pc, all up to date and current ver. of ff. I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census reco… (read more)

running windows 11 on pc, all up to date and current ver. of ff.

I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census record to Excel spreadsheet for research purposes. Seems this can only be done in Chrome. Firefox can you do this as well? I've not been able to do it. PS not really fond of Chrome but have to use it.  Any suggestions?  Thank you, Linda

Asked by Linda 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Accessing bellsouth.net email account

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?… (read more)

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?

Asked by Falfel 5 months ago

Last reply by careca 5 months ago

youtube downloader

I have downloaded the youtube downloader that was recommended by firefox, but everytime i go onto youtube the downloader menu does not appear below the the youtube screen… (read more)

I have downloaded the youtube downloader that was recommended by firefox, but everytime i go onto youtube the downloader menu does not appear below the the youtube screen. Can you advise me on how to remedy this problem. The downloader was working previously some time ago then just disappeared. I have attached a screenshot to show that the downloader menu isn't showing. Can you inform me how to fix this? Thank You. Tom O'Doherty-Sheldon. [edited]

Asked by Tom O'Doherty Sheldon 4 months ago

Last reply by markwarner22 4 months ago

Firefox crashes!

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find… (read more)

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find where you left off.

Asked by Wayne Carpenter 4 months ago

Last reply by TyDraniu 4 months ago

Why getting Access denied on tesco sign in

MY kit - Dell Optiplex 3020 Winver 22H2 up to date WIN 10 Firfox up to date Access Denied You don't have permission to access "http://www.tesco.com/" on this server. Re… (read more)

MY kit - Dell Optiplex 3020 Winver 22H2 up to date WIN 10 Firfox up to date

Access Denied You don't have permission to access "http://www.tesco.com/" on this server.

Reference #18.298645f.1739999212.1578c2cf

https://errors.edgesuite.net/18.298645f.1739999212.1578c2cf

Asked by ACHELLIS 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

toolbar width

How do I change the height dimension of my toolbars? My toolbars are too wide in height, taking up 1/3 - 1/2 of my screen, and the pop-ups narrow my screen in height to … (read more)

How do I change the height dimension of my toolbars?

My toolbars are too wide in height, taking up 1/3 - 1/2 of my screen, and the pop-ups narrow my screen in height to where I can only read one or two lines of text at a time. (I am sure that using larger fonts is part of the problem. But my old eyes prefer a font size of 14 and above.)

Asked by Michael Bailey 5 months ago

Last reply by Balázs Meskó 5 months ago

Firefox blocking ads even though ad blocker exception added

I have AdBlock installed. It's the only add-on. Recently, I keep getting domains where I've told AdBlock to allow ads asking me to allow ads every time. AdBlock shows as … (read more)

I have AdBlock installed. It's the only add-on. Recently, I keep getting domains where I've told AdBlock to allow ads asking me to allow ads every time. AdBlock shows as being stopped on those sites.

Is there some hidden blocker in Firefox I need to shut down?

Asked by ithinktfiam 5 months ago

Last reply by markwarner22 5 months ago

My Extensions is not working

My license no is : [edited] Thank you for purchasing the DownloadHelper Video Conversion License for Firefox. Your personal registration code is: [edited] If you… (read more)

My license no is : [edited]


Thank you for purchasing the DownloadHelper Video Conversion License for Firefox.

Your personal registration code is: [edited]

If you purchased this license from the browser you intend to use it on, it should already be registered and you should be able to use the product immediately.

Otherwise, or if you want to reinstall your license in your browser, visit that link: https://www.downloadhelper.net/register.php?license= [edited]

You can also use Video DownloadHelper settings: https://github.com/aclap-dev/video-downloadhelper/wiki/V9-interface#validate-your-license-key

You can access your invoice at https://www.downloadhelper.net/show-invoice?invoice= [edited] Best regards,

The DownloadHelper Team

Asked by danieljacob456 5 months ago

Last reply by James (On Leave) 5 months ago