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Secure Connection Not Available

Starting Firefox( going to Google.Com ) I get either "Secure Connection Not Available" or "Google.com taking to long to load". It is an HTTPS-Only Mode Alert. If I reload… (read more)

Starting Firefox( going to Google.Com ) I get either "Secure Connection Not Available" or "Google.com taking to long to load". It is an HTTPS-Only Mode Alert. If I reload the page it goes to Google.com. Also if I create a new tab it works fine. When is says it is taking to long to load it is only loading for a few seconds before I get the message. The problem is only on the initial opening of Firefox. Thanks

Asked by ar3142 7 hours ago

Answered by ar3142 28 minutes ago

update computer location

Hello there! Hope you are doing well. I moved from 700 miles from my previous state & now when I do local searches, my computer shows suggestions for 2 other states i… (read more)

Hello there! Hope you are doing well. I moved from 700 miles from my previous state & now when I do local searches, my computer shows suggestions for 2 other states in opposite directions about 900 miles away. I've tried updating my location in my google account, but maps defaults my start location hundreds of miles away. I also called my IP (Comcast) & they can't help me. I use Firefox/bing to search everything. Ty so much for your time & help.

Asked by mare656 8 hours ago

Last reply by cor-el 2 hours ago

Firefox not loading after clearing cache and cookies

Hello, Firefox has begun refusing to connect to the server after I clear the cache and cookies. This is new as I usually clear everything several times while shopping or… (read more)

Hello, Firefox has begun refusing to connect to the server after I clear the cache and cookies. This is new as I usually clear everything several times while shopping or browsing commercial sites to prevent tracking. It has never been an issue until recently. I've also noticed that clearing cache/cookies no longer actually clears them - they remain visible as a number on the preferences page as well as listed in the about:cache list - even after I've cleared them using the drop down box from the menu bar History tab. This is definitely a bug.

I've had to clear everything, shut down Firefox, then RESTART! the entire computer to get Firefox to load once I manage to clear everything. Can anyone explain what is happening without telling me, "there's no need to clear the cache and cookies mid-sesh - it will clear when you close Firefox". I don't want, for example, youtube tracking my browsing after I watch a video then leave their site. I have a vpn/ghostery/adblock etc so it may not technically be necessary but I feel safer when I manually remove them. This used to be easily possible. What has changed? Thank you.

Asked by AnsonA 3 hours ago

Login autofil not working

Hi, Logins are not autofilling - or at least not until I manually enter the email. This only works on some sites however, many sites I have logins saved for simply do no… (read more)

Hi, Logins are not autofilling - or at least not until I manually enter the email. This only works on some sites however, many sites I have logins saved for simply do not respond to any autofill prompt. Possibly happened with latest update. Using an Mac 10.13.6. Firefox 93.0. Thank you!

Asked by AnsonA 4 hours ago

Autofill Credit Cards stopped working

Autofill credit card option is turned on but does not populate on a webform. I can see my saved credit cards, but when I click to add, they do not populate and the box di… (read more)

Autofill credit card option is turned on but does not populate on a webform. I can see my saved credit cards, but when I click to add, they do not populate and the box disappears. It used to work. I have Mozilla version 93

Asked by jelfman 5 hours ago

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (read more)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

Asked by massarogregory 6 hours ago

Firefox unable to detect malicious websites

Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&sxid=a3k8k1w6z21u&ttorigin=a3k8k1w… (read more)

Firefox is unable to warn me of malicious websites like: https:// financeonline. to/in-en-azim-hashim-premji-loop/ ?header=logo&sxid=a3k8k1w6z21u&ttorigin=a3k8k1w6z21u&fbclid=IwAR2Dg3DQ5KSRRxmq3kQS46qbtIC15_m_8lVXNP2Pbjtnxy47QI1EC8vOOzA

Whereas MS Edge Defender Screen did a wonderful job, and also Norton safe web did well in this regard.

Asked by Hellfire 23 hours ago

Last reply by jscher2000 22 hours ago

Access Denied

I get this when i try to log in on Huntington Bank and also American Airlines. I have to use Chrome to get in. for years ive used firefox with no issue but in the last … (read more)

I get this when i try to log in on Huntington Bank and also American Airlines. I have to use Chrome to get in. for years ive used firefox with no issue but in the last 6 month i can't access my accounts anymore using Firefox.

Access Denied You don't have permission to access "http://onlinebanking.huntington.com/pkmslogin.form" on this server.

Reference #18.24d71bb8.1634594053.5ad98d72

Asked by weavfurn 21 hours ago

password saving

I accidentally saved my password when using Pay-Pal. I do not want it saved, I want to type it in every time. I contacted Pay-Pal and they said it was Firefox that save… (read more)

I accidentally saved my password when using Pay-Pal. I do not want it saved, I want to type it in every time. I contacted Pay-Pal and they said it was Firefox that saved the password, not them. How do I disallow the saving of the password? Thanks

Asked by cabrown73 1 day ago

Last reply by jscher2000 1 day ago

No Box for Credit Card Autofill on Firefox 93

I have seen various work around from a year or so ago but presume this would have been fixed by now? Is there something I'm missing, trying to enable credit card autofill… (read more)

I have seen various work around from a year or so ago but presume this would have been fixed by now?

Is there something I'm missing, trying to enable credit card autofill but there is no box.

Many thanks,

Harry

Asked by harrygwynne 1 day ago

Last reply by cor-el 1 day ago

PTE english test website

Hi Firefox Support Team, Hoping you guys are doing well. Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same websi… (read more)

Hi Firefox Support Team,

Hoping you guys are doing well.

Recently, I am in Shanghai and I want to do some exam preparation on PTE english webiste. I used this same website 3 wks ago which was completely fine. I am quite concern about why recent can not use it, can you please help me to solve this issue, thank you very much!


Sarah Huang

Asked by sahuangwesh 1 day ago

Last reply by cor-el 1 day ago

fake site not detected

Hello, I have the current Firefox version (93.0) running on XUbuntu 20.04.03 LTS. Accidentally pasted the URL of a known phishing site (obtained from Phishtank) into the … (read more)

Hello,

I have the current Firefox version (93.0) running on XUbuntu 20.04.03 LTS. Accidentally pasted the URL of a known phishing site (obtained from Phishtank) into the address bar instead of a VirusTotal search box, and it browsed to the site. Verified in https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSeAhelw8U_QuFyvJDmAn4aYM-H6QXYahD7ZjaFXC6CdyuxaNQ%2Fviewform%3Fusp%3Dsend_form&hl=en that the site is blacklisted.

I thought that Google Safebrowsing is enabled by default? (Checked about:config and saw that the "safebrowsing" settings that are bold are the ones with timestamps e.g. lastupdatetime and nextupdatetime.)

Asked by 4232jl 6 days ago

Last reply by jscher2000 1 day ago

Secure Connection Failures

Recently, two sites have given me 'Secure Connection Failed' errors. One was 'SEC_ERROR_BAD_SIGNATURE', the other 'PE_END_OF_FILE'. These sites have worked fine for yea… (read more)

Recently, two sites have given me 'Secure Connection Failed' errors. One was 'SEC_ERROR_BAD_SIGNATURE', the other 'PE_END_OF_FILE'. These sites have worked fine for years, now they don't.

Microsoft Edge has no trouble with either site.

Asked by rbr135 2 days ago

Last reply by cor-el 1 day ago

Mozilla Firefox default language setting to English not working

Hello Support Team, Please help me to set the language for Firefox in google.com, every time when I set the Google search in English, it will change to the current local … (read more)

Hello Support Team,

Please help me to set the language for Firefox in google.com, every time when I set the Google search in English, it will change to the current local language once restarted,

Please prove a solution for this

Asked by sanjuolivedrop 2 days ago

Last reply by cor-el 1 day ago

Your browser is being managed by your organization

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields,… (read more)

I noticed this when I opened - Settings - Privacy & Security then went to Certificates -View Certificates/Certificate Manager - first three tabs have blank fields, on Servers tab, there are entries, none matching in any way what comes up on the Enterprise Policies tab; on Authorities tab I couldn't find any entry that seemed like what was displayed on the Enterprise Policies tab.

ImportEnterpriseRoots seems to be the "organization" that is controlling my browser poking around I found the following;

{

"ImportEnterpriseRoots": {
 "type": "boolean"
},
"Install": {
 "type": "array",
 "items": {
  "type": "string"
 }
}

}

what does it mean that my "browser is being managed by your organization"? what should or can I do? TIA.

Asked by drjawn 2 days ago

Last reply by cor-el 1 day ago

Does resetting my password delete my browsing history, bookmarks, cookies, etc?

Hi there! So, I wanted to ask, does resetting my Firefox Account password remove my browsing history, bookmarks, cookies, etc? If it does, I cannot make a recovery key, s… (read more)

Hi there! So, I wanted to ask, does resetting my Firefox Account password remove my browsing history, bookmarks, cookies, etc?

If it does, I cannot make a recovery key, since I do not know my password. If it doesn't, then I will reset it.

Thanks and see you later!

Asked by Kristian 1 week ago

Last reply by FredMcD 2 days ago