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Problem entering to specific websites - Previously was ok.

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was… (read more)

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Asked by cgs260667 1 month ago

Last reply by James 1 month ago

bookmarks, passwords missing

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history a… (read more)

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history and bookmarks there just like it was on my old laptop, but alas not. Ibhave trie looking for a solution but can't find anythjing that helps me out. I have also changed the password just in case it was that but it wasn't. Any advise on this thanks. Would ghate to go back to Safari. I am using Apple M3 MacOs 13.5. Thanks Anna

Asked by anna97 4 months ago

Last reply by cor-el 4 months ago

PDF WON'T OPEN IN A NEW WINDOW

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link tha… (read more)

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link that, when clicked, will open in a new browser window, with an option to download. I've set that up in SQSP settings, but clicking the link only allows a download. Squarespace Support and myself were able to open the PDF in a new window in Chrome and Safari. Is there a setting in Firefox or something else that I'm missing that will allow opening the PDF in a new browser window? Thanks! Michael

Asked by moonbailey 5 months ago

Last reply by moonbailey 4 months ago

Firefox Mac keeps crashing since 2 weeks

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave. Does anyone have the same proble… (read more)

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave.

Does anyone have the same problem?

Asked by roksakure07 5 months ago

Last reply by Paul 5 months ago

  • Locked

Downloaded Firefox Installer seems to be from 2018

duplicate of /questions/1433030 thread. I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file… (read more)

duplicate of /questions/1433030 thread.

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?

Asked by TS 5 months ago

Last reply by TS 5 months ago

  • Archived

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 1 year ago

Last reply by sheridan.tessa 1 year ago

  • Archived

second level toolbar

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, App… (read more)

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, Apple etc. Instructions say to click on Firefox and select Preferences, but there is no Preference under Firefox. I tried looking under Tools and got no where. What do I need to do?

Asked by Joan Beavin 7 months ago

Last reply by cor-el 6 months ago

  • Archived

Firefox home page

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and the… (read more)

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

Asked by a404me 7 months ago

Last reply by cor-el 7 months ago

  • Solved
  • Archived

Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 9 months ago

Answered by zeroknight 9 months ago

  • Solved
  • Archived

Firefox Translations by Mozilla Firefox

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brill… (read more)

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Asked by shanbramley 8 months ago

Answered by shanbramley 8 months ago

  • Archived

Full Screen Videos leaving desktop Menubar space

Hello If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutio… (read more)

Hello

If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutions but can't find anything that works.

Attached is a screengrab of what I mean, the black space being a video trying to play full screen.

Cheers for any help

Tom

Asked by tomthepen 9 months ago

Last reply by tomthepen 8 months ago

  • Solved
  • Archived

Installed the Window Titler add on and then... now Yahoo email doesn't work properly on Firefox

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launchin… (read more)

So I installed the Window Titler add on. First the Firefox main general toolbar menu didn't work, which was fixed by closing down every window and Firefox and re-launching.

Now though when I use Yahoo in Firefox, I can't reply, forward or select ANY of the buttons to action an email. Other buttons work. But if I launch Yahoo in Safari they work.

Problem happened exactly as I installed the add-on. Any ideas what's going on?

Asked by l569 9 months ago

Answered by l569 9 months ago

  • Solved
  • Archived

Can't select Firefox's top Menu bar (File, Edit, View, History etc...) straight after installing add-on

I have just installed the Window Titler add-on for labelling Firefox windows. As soon as I did and as soon as I completed the step in the customise page to add Titles to… (read more)

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?

Asked by l569 9 months ago

Answered by l569 9 months ago

  • Archived

Error code: SSL Error Bad Cert. Domain

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. Abo… (read more)

I get this message everytime I try to log into my Suredividend.com account. I have been a subscriber for quite sometime and until recently been able to log into it. About 2 weeks ago suddenly not able to. After considerable time and effort I was able to contact the folks at Sure dividend and they said that I seemed to be the only one that had this problem as no one else had ever complained. They suggested I reload the webside and start from jump again. I did so with the same result. They also suggested I clear my histories so I did that. Same result. I pay a considerable amount of money to this website and cannot get onto it because Firefox says this website is bad and might steal my ID, password, etc. Help I would cancel but I cannot even do that. What in the world is happening?

  Bruce Stafford.  [email address]

(I have removed the email address for your privacy and security as this is an open forum.)

Asked by b.stafford2 9 months ago

Last reply by b.stafford2 9 months ago

  • Archived

UNABLE TO EDIT ON ONE WEBPAGE ONLY

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Co… (read more)

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Asked by DAWN71753 9 months ago

Last reply by Paul 9 months ago

  • Archived

Settings Flaw

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this? … (read more)

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

Asked by dwjxcpt 9 months ago

Last reply by dwjxcpt 9 months ago

  • Archived

Problems with Ancestry.com

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome… (read more)

Ancestry is blaming Firefox for the inability to view DNA matches on their site. Is this true? are you working on it? Do you want me to dump Firefox and use Google Chrome as Ancestry suggests?

Asked by pshea2 1 year ago

Last reply by cor-el 1 year ago