Good afternoon Mozilla!
Hope all is well.
I wonder if you could please kindly help me.
Major issue on my Director's laptop. He uses Firefox on a daily basis and has se… (read more)
Good afternoon Mozilla!
Hope all is well.
I wonder if you could please kindly help me.
Major issue on my Director's laptop. He uses Firefox on a daily basis and has several bookmarks, history, etc... Also when he searches for an specific company/supplier (we have over 3000) they come up and once we are on said supplier's website the account logins are recognized enabling easy and pain-free access.
Since the major issue, Laptop had been refreshed (Microsoft Windows 10 - kept all files and apps and got rid of the explorer issue where any folder within the Laptop would crash after few seconds)... Even bringing back the old profile my director can no longer access history, nor bookmarks and when searching automatic login to supplier websites is no longer there...
I used a software called Veeam Agent to do an Image of his entire Laptop on the 10.02.2022. I would bring back the whole ISO image and hopefully things would go back to what it use to be (most likely the Folder/Explorer Issue would also come back)... however he insists in just getting Firefox going ON again...
I have created a new profile and imported/copied/pasted all info I found on Veeam... there where contents of Firefox under Profiles on Local and Roaming locations within the C Drive.
Also followed this... but it did not help...
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
Can you please kindly help me?
Kindest Regards
Paulo