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Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (read more)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Asked by Martin 4 months ago

Last reply by Sausad 1 day ago

Firefox keeps crashing at start up.

Hi, The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the p… (read more)

Hi,

The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the problem. How do I fix this? I need Firefox to work as it has all my passwords and bookmarks saved. Why can't I simply move over to the developer edition? I did try but the morons at Morzilla didn't add any options for moving bookmarks and passwords from Firefox to the developer edition. Thanks a lot Morzilla, you really fucked up my day.

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	89.0.0.7817
 Application Timestamp:	60afee4d
 Fault Module Name:	firefox.exe
 Fault Module Version:	89.0.0.7817
 Fault Module Timestamp:	60afee4d
 Exception Code:	c0000005
 Exception Offset:	00002c6d
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Asked by jayw1988 4 days ago

Last reply by FredMcD 3 days ago

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 3 days ago

Last reply by FredMcD 3 days ago

My Firefox can't play any videos on any websites.

My Firefox can't play any video on any websites. Youtube video keeps on buffering forever and I can't click on the play button. But preview images still shows up when I h… (read more)

My Firefox can't play any video on any websites. Youtube video keeps on buffering forever and I can't click on the play button. But preview images still shows up when I hover the mouse over video bar. This happened after I updated to latest FF version

I've tried every solutions provided by Mozilla Support: clear caches, disable extensions, uncheck hardware acceleration,.... you name it I've tried it all. Other browsers are just fine, but since FF is my main browser for work I don't want to switch to another one just for music or video.

Thank you for your support.

Asked by thuyvh.pr.ec 5 days ago

Last reply by FredMcD 5 days ago

How can I permanently force firefox's automatic updates to be turned off?

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there someth… (read more)

How can I permanently force firefox's automatic updates to be turned off? Which guy modified the original design for the new version of Firefox bookmarks? Is there something wrong with that man's brain? Is the spacing of the new bookmark item too large to read? It's very uncomfortable.

Asked by gem_536 1 week ago

Last reply by cor-el 1 week ago

Firefox don't load the websites for a minute but other browsers does load them normally

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the … (read more)

I am facing a strange issue where the Browser doesn't load the website for a minute and shows server error. However, this behavior is not specific to any website and the server error shows randomly. Sometimes the browser loads the website normally while other times it shows server error. Please check this screencast: https://jmp.sh/jEu4D9k to understand better. So, I initially tried to open calendly.com and it didn't load despite my multiple reload attempts. However, when I tried to reload it after a minute then it came to life.

I have been facing this issue for many months and I tried almost every solution I found on Mozilla community pages like Resetting Mozilla, Setting No Proxy, Turning Off IPv6, DNS Prefetching Changes, Turning On/Off hardware acceleration, Uninstalled Mozilla and Installed a fresh copy, Changed to Mozilla Developer Edition, etc. but no luck. Please note that the other browsers are working fine and don't have any issues.

Asked by Raj 1 week ago

Last reply by FredMcD 1 week ago

Updated Firefox Changed Bookmarks List Length

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, whic… (read more)

Firefox appears to have just updated. Now my bookmarks list is so long I have to scroll down to see everything. It looks like everything has been spaced out further, which I hate. It takes up was too much space. They were probably going for a more elegant, less cluttered look, but it just ended up making things more aggravating for me. There should be a way to adjust or turn off the spacing feature. Any suggestions?

Asked by gmkorn1 2 months ago

Last reply by peter.rowe10 1 week ago

View Photo

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do … (read more)

Considering you update nearly every day, the dumbest thing you've done is change the "view photo" in the right mouse button to "open photo in a new tab". Why did you do this dumb thing. We all look at photos, and you made it inconvenient. Dumb Firefox code writers....

Asked by koyotee 2 weeks ago

Last reply by Seburo 2 weeks ago

I can't open or create facebook accounts

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules… (read more)

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

Asked by i7delldelldell 2 weeks ago

Last reply by Seburo 2 weeks ago

May need to install the required video codecs

# My problem When i go to some site with video (for example https://www.openproject.org/ ) i have the following message : "To play video, you may need to install the requ… (read more)

# My problem

When i go to some site with video (for example https://www.openproject.org/ ) i have the following message : "To play video, you may need to install the required video codecs".

# Spec

I run Firefox Beta in Fedora, it's installed in /opt/ folder. I have the "normal" version of firefox too and the video works well.

# Some other infos

The video seem to be a mp4 video and i have the following package installed in my fedora GStreamer Multimedia Codecs (Multimedia plauback for APE, AVI, DV, FLAC, FLX, Flash, MKV, MP4, Speex, VP8, VP9 and WAV).

Asked by bouteiller.alan 1 month ago

Last reply by cor-el 2 weeks ago

submit feedback

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mo… (read more)

Firefox Developer Edition downloaded 89.0b1 tonight. When you choose Submit Feedback in the help/about form it goes nowhere. Actually to a "coming soon" page for ideas.mozilla.com. Is that so you won't have to field complaints about the "improvements" in this version? Because I have several complaints.

Asked by merina 2 months ago

Last reply by droonfang 2 weeks ago

Firefox blank screen

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firef… (read more)

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

Asked by Meenakshi A 2 weeks ago

Last reply by FredMcD 2 weeks ago

New "look" is beyond horid, how do I get old one back?

So Firefox suddenly and without asking just changed its look into something absolutely... No words can describe level of my disgust, so I wont fill this post by angry ran… (read more)

So Firefox suddenly and without asking just changed its look into something absolutely... No words can describe level of my disgust, so I wont fill this post by angry ranting.

Is there a way to get the old look back? (preferably without any downloads needed, cos at remote desktops that is not always an option)

Please, don't force me to use Chrome. I hate that browser, but they at least had decency to create skin, which makes it look like Firefox. The normal one, not the new diarrhea all over the screen one.

[Personal attack removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by GaSSarbajtr 2 weeks ago

Last reply by Seburo 2 weeks ago

FF V89 tool bar font size

Just updated to V89. What I don't like is the font size in the tool bar. I used the zoom control but that doesn't change the font size in the tool bar. Any suggestions as… (read more)

Just updated to V89. What I don't like is the font size in the tool bar. I used the zoom control but that doesn't change the font size in the tool bar. Any suggestions as to how to change the tool bar size and/or the font size? Thanks

Asked by arejfour 2 weeks ago

Last reply by jscher2000 2 weeks ago

После обновления Firefox невозможно использовать старый профиль

Я использую портативную версию Firefox. До последнего обновления всё работало хорошо. Но на этот раз я не могу использовать свой старый профиль на новом Firefox. Это дела… (read more)

Я использую портативную версию Firefox. До последнего обновления всё работало хорошо. Но на этот раз я не могу использовать свой старый профиль на новом Firefox. Это делает Firefox для меня совершенно бесполезным. Я всё ещё надеюсь, что этот баг будет исправлен, и будет найден способ использовать старый профиль на новом Firefox.

Asked by trizna1 3 weeks ago

Last reply by cor-el 3 weeks ago

Pocket recommended stories are gone

I'm using firefox for quite a while now. And all the time there were those pocket recommendations on my about:newtab. But for one or two weeks now, they are gone. I have … (read more)

I'm using firefox for quite a while now. And all the time there were those pocket recommendations on my about:newtab. But for one or two weeks now, they are gone. I have no option in the about:preferences#home page, to re-enable it. Can you help me getting it back?

Asked by MisterSilvereagle 3 weeks ago

Last reply by TerryN21 3 weeks ago

Cannot access *.localhost

Since Firefox 89 (maybe one or two releases before) *.localhost sites are not accessible, but those sites are available through other browsers or tools (Postman, Chrome, … (read more)

Since Firefox 89 (maybe one or two releases before) *.localhost sites are not accessible, but those sites are available through other browsers or tools (Postman, Chrome, and Edge). Localhost is an Nginx server mounted on WSL2, so it’s IP does not correspond to 127.0.0.1 which is what Firefox thinks (about:networking#dnslookuptool).

There is no Proxy enabled. I also deleted the site settings on Firefox, disabled IPv6 and prefetch with no result.

Asked by Carlos Martínez 1 month ago

Last reply by jscher2000 1 month ago

Strange network problem while running Firefox on windows.

Hello there! I noticed that I get bad internet speeds lately. The provider advertises it as 1 Gbit / 300 Mbit connection with 300 Mbit / 100 Mbit garanteed speeds. I meas… (read more)

Hello there!

I noticed that I get bad internet speeds lately. The provider advertises it as 1 Gbit / 300 Mbit connection with 300 Mbit / 100 Mbit garanteed speeds. I measured download speeds below the garanteed speed with the Ookla speedtest site. It turns out that I get the bad speeds only when I use Firefox. When I try it with Chromium, or with the new Edge browser which is another Chromium based browser, I get speeds which I still not really satisfied with, but this is another story and these speeds are seem to be realistic, and these measurements show values above the garanteed speeds. Now the strange part is, I also get the same bad speeds with Chromium based browser while Firefox is running! What is even more confusing, let say I run a test on both Chromium and Edge with normal speeds, then I launch Firefox for a test I get roughly the same numbers. Now if I leave Firefox open and I run tests on the other browser speeds start to drop and show the usual bad results. Then I run the test on FF and I get the same bad result. Then I close FF and I get the normal speeds on the other browsers. I took around 30 screenshots of these tests and uploaded it onto my google photos. I put the link above:

link text

I'm really confused and I have no idea if it is Firefox or a Windows thing, but I also run these tests on Firefox developer version, and it behaved the same way.

Don't hold your thoughts back, if you have any idea about what is going on, or perhaps you know the answer to these issues!

Asked by vegh.tibor.mail 1 month ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 month ago