Firefox Support Forum

Hi,

I have formatted my computer and reinstalled everything. When I try to log back into Firefox, there is no 6-code password being sent to my email, so I cannot log in. I have since added Firefox to my contact list and waited 8 hours, still received no email. I don't know what could be causing this? I am writing this on my phone.

Thank you.

Tonight I noticed something really weird when I tried to reply to a comment on Youtube. Initially, I tried to reply from the bell button in the notifications and soon I realized that the Spacebar was not working. I thought it might be stuck, but it was not, since it was working fine in both the address bar and the search bar. Asynchronous keys function was disabled. Then, I went to the video and tried to reply from there. Guess what! The video was being resized using the shortcuts depending on what I was typing! For example "t" changes between normal and theater mode and "i" makes it picture-in-picture. What is going on? I am sure no key is locked, i even restarted my pc and the same thing kept happening. Then, I turned it off and on and the problem was persisting. Everything works fine on other applications, just YT seems broken for some reason. I tried to type on YouTube on two other browsers and everything worked fine. I don't think it has anything to do with the windows update, since it only happens on firefox, which I don't intend to change. Is there any setting to lock/toggle the Youtube shortcuts on and off? Sorry for the length of my description and thanks a lot in advance!

I wish to know how to fix this issue (magnet links) ? I've installed bittorrent, but not showing on d.a.s page, after refreshing Firefox.

Error msg: This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page.

It is possible to screenshot the whole webpage on my friend's window 7 HP laptop by right clicking and selecting screenshot when using firefox,while right clicking does not display screenshot option on other laptops.What is the problem/solution?

Hello, My internet connection Wi-Fi was suddenly off while I was on this website "www.mangago.me", when the Wi-Fi was back on, Firefox gave me a warning that the site in not secured, although I was using it normally minutes ago, I ignored the warning and choosed to visit site anyway, then happened the problem that the site doesn't load anymore, it doesn't work and just load some basic words and figures but it doesn't work, and the lock sign above says that it's "Insecure connection". Also, next to the link address there are some weird letters that seems to be the problem "http://www.mangago.me/?__cf_chl_jschl_tk__=24df23c83a66024051f96aa918da6e486986fe3b-1598272797-0-AeyqkKqzGGRLalXK6AI_heM28f3XtoICyoi6t9Vghtj5RKRMQwNlcf4OgvldTnz8EIok0TqjXSY259YzVr9woOAOFazEKdse_9qu1QNH9S1iJVJeoqwEG6Gjrs8L4b4aKSKCyRtQC4BEfFEJJY6nz7RBVMexFAtbggJ4nG24q7u9VTmq1XhGr04awWCCZSje5gMA9mxprLZGDoMuf-a_3BlpjgyXCCrQHxpDMb6FOJqEx5rOU6f7_YblvLOXKLN91U5MCSn7aYKk5o_R74fJbdM". Although the website used to load without them with clean address like this "www.mangago.me". I tried using other browsers and it loaded the site perfectly,but Firefox doesn't load this site at all. So can u solve this problem for me?

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefox 73.0.1 and in my Android phone I have Firefox 68.5.0. If I try to connect I get a message which tells to update Firefox from 68.5 to 71.0 (minimum supported version) but I can't find this version anywhere. I have installed Firefox Nightly for Developer in my phone but now the problem is that the version is too recent... What should I do?

Hello,

I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.com/settings/clients but I can't see any of my old phone's synced tabs. Are they lost? how to recover them ?

Thank you VERY much for the help

I have files on desktop have sent pictures to Firefox. I'm afraid to hook my PC up to Ethernet because I saw it in the files. Networks 26282d. 26282_5g. Qualcomm Atheros AR8152 PCI-E Fast Ethernet Controller (6.30) is on my desktop files. I can access View all Events. I need someone to get files or show me how. I cannot move my cursor off this because tis is the only file I can access. I was in files and when I click on one it turns white can't get access my cursor picks up folder or file and puts it in another place. What can I do?

This morning I noticed new bookmarks on my desktop were no longer syncing to my Android phone. When I tried logging out and in again, I could no longer login on my desktop. Each attempt generates an "Unexpected error" message.

I have already tried the Refresh option from the troubleshooting menu. I also tried uninstalling and reinstalling. After both I am still getting an "Unexpected error" message.

I have also attempted to create a new profile, but attempting to enter an email address produces a 500 error.

Any ideas?

I keep getting this web site. That is opening Windows and when I looked it up it said it was malware so I down loaded a anti malware and it can't find it http://gestyy.com/w6Rdyh is what it keeps opening as. Can you help

He is making my phone impossible to operate he is a sadistic virus that tracks me and listens to my phone calls and tried to scam me for $750 using messenger on facebook he also wants to ....

vulgarity removed by a moderator

Edited by a moderator due to language. See the Forum Rules & Guidelines .

Hello,

Within 30 minutes usually of watching a video on Hulu. Hulu will stop playing, only emit sound for a few moments and then Firefox is frozen and will not close. windows is also becomes unusable without a hard shutdown.

There's no crash report generated in this scenario.

Safe mode still causes the issue.

Any assistance would be appreciated.

Recently, whenever I try to save any downloaded file via SaveAs, the keyboard generates random characters when pressing the keys.

For example, I can press the "a" key ten times in a row and the filename could end up "a4vhg67hu1".

I have tried fully uninstalling and reinstalling the latest Firefox and NOT copying my profile back over. So, on a fresh install it still has the same filename issue with the keyboard.

Nowhere else on my system does this nonsense happen, only on Firefox.

I have Win 10 64-bit v1903

Thank you,

Bill

Since I'm sharing all bookmarks between my firefox for desktop and firefox in my android smartphone, I use to take all my bookmarks in the menu bar of my firefox for desktop, then accessing bookmarks from firefox in the smartphone by selecting "desktop pc bookmarks" > "bookmarks menubar" > ... What I don't like at all is firefox always opening bookmarks selection menu in its "root" folder, so that I always have to navigate the bookmarks selection menu to go to the last used bookmarks folder. I suggest firefox for android to retain last selected bookmarks folder, like chrome does! (much smarter behavior)