Firefox Support Forum

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to reset all my preferences/bookmarks/etc. and the problem re-appears randomly. I just restarted Firefox and THIS TIME it worked! Normal heading: (attached) Top of Screen/Heading when error appears: No "Get Support Mozilla Support - Mozilla Firefox/no Tabs line/no bookmark toolbar/ no - + X in upper right corner" --->have to do a CTRL ALT DEL to terminate the program. This is a new ASUS Vivobook 15 Computer with Windows 11 that I've had only a week.

Whenever I navigate in a video or go fullscreen on YouTube there's a painfully loud crackle, I use the site frequently so I'd appreciate a fix because it's very painful for my ears.

I am using Windows 7 and Firefox 115.5. When I close Firefox, it stalls and after a minute I get an error message saying Windows Explorer is hung up. Then if I can get an option to close the program. I have tried many ways to exit Firefox but nothing helps this. Thanks.

My Simple Tab Groups disappeared after one of the recent Firefox updates. This has happened before. Now, after considerable time rebuilding my simple tab groups, when I get a notification that a new version of Firefox is available, I dismiss it. I am afraid of losing them again.

Have you heard this before? Has the issue been addressed? Is it fixed? Is it safe to update without losing the tab groups? Is there a way to back them up and restore them later if they crash?

I've reinstalled my Windows and once I logged into Firefox and synced my data, I got the wrong bookmarks from years ago, most stuff are of my brother. I tried restoring them, but I only got the date of today which is completly empty. My history looks right, so I guess this is the right account. They're really important, what do I do?

Hello all, I have three devices, two laptops, and android phone. I have all three synced and running that way no problem other than one thing I have had an open question for since oct 2nd about mass opening synced tabs into active tabs...

Question here is, is there an active sync? like, I want it when I open a new tab on my android, it automatically opens same tab on both laptops, or i open something on a laptop, and the other laptop and android open it as well. same for closing and all that

Im not looking for it to auto complete forms or anything like that, just keep the same tabs opened across all devices

I want to add the Bookmarks to my Browser page. The schematic says I need to press the Toolbar button, but on my latest version of Firefox there is no Toolbar button. Then I have another problem with your instructions. I had to Download something called Filelink. It directed me the Preference section on my menu under More Tools. Accept there is no such thing on my version of Firefox. I have to send a video of about 54 seconds to someone via Thunderbird email, so need to know how I'm going to do it.

Hello! I'm on Windows 11 and when trying to update QBittorrent, if I download the last setup.exe from it's official source with Firefox, the file won't open. No error message, no crash, nothing. No amount of double click or "run as admin" will get it to budge. I've had the problem with the last three versions of QBittorrent.

However, when I download the same .exe from the same website with Microsoft Edge, it runs like a charm and I'm able to update QBittorent.

What's weird is that it's not even consistent; I always get that bug with QBittorrent but the other .exe files I downloaded run just fine. I only use Windows Defender for malware protection and it doesn't see the QBittorrent file as a menace. I tried downloading the file to another location than my desktop but the issue persists.

Is there something I can do to fix this?

Have a nice day!

Hi there,

I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done it to a newer version no longer supported by my Mac OS.

I wanted to go back to the most recent version still supported by El Capitan 10.11.6, so I installed again the 78.10.0ESR and now all my browsing history from many years back is gone.

Could you please help me getting my history back?

Going through internet through several hours didn't bring any good solution to my problem.

Thanks on advance.

Microsoft has placed an ad in mail page to purchase 365 Pilot-Personalized email, I already own 365 program, because I do not push the Buy Button they refused to remove the Ad therefore I cannot open my email. Somebody told me that Firefox is in collaboration with Microsoft,please see if you remove the Ad from email page-it has been a nightmare I have to manure to to ge some of my emails. Please,help. Thank, you respond to scanland2@hotmail.com

Suddenly stopped receiving emails on my blueyonder account 6 days ago. I can receive them fine on my iphone and ipad and with virgins web mail site but nothing on Thunderbird. It keeps asking for my password but does not recognise anything that i type in. Also will not send from blueyonder. My gmail account works fine. Please help

I have this one page which has "meta refresh" set to 2 minutes, and the page displays my own data from some sensors so it has to be that way.

Anyway, the tab is making the clicking sound whenever it reloads the page. Muting the tab doesn't help.

Is there a way to disable the "click" when the tab reloads in the background?

Why is

"m@moz-extension://7010c318-ea8f-4(?)"  populating in my Password Managers log-Ins whose websites require passwords ? This prevents log in information from auto populating?
                                      Thank You to the community and anyone kind enough to help.